World Wide Web technology is having profound implications for the development of all types of information and library services. This companion volume to Library and Information Professional's Guide to the Internet shows the reader actual implementations in a variety of information work settings. The guide takes an in-depth look into the technology of the WWW and its applications for information work, clearly explaining challenging and technical topics. The book's particular focus is on setting up and managing a WWW server, with pointers to software and a practical guide to building HTML pages. The authors also suggest possible applications of the WWW in libraries as well as in public and private sector organizations.

Librarians constantly conduct searches for their customers and for themselves. However the internet and technology are constantly changing, resulting in pressure on librarians to keep up-to-date with how best to use the internet. This guide offers advice on how to use the internet and how to gain the information required most effectively. It covers for example: how to search in order to achieve the best results (strategies, what to ask and examples) and interpreting results (including examples). Importantly, not only does the book show how to use the Internet, but it also links this to perfect customer service - how to teach your customers what you know and how to properly interpret what your customers want. - Helps a librarian deliver perfect customer service with confidence - Provides practical tips and hints - Written by a highly respected and experienced practitioner

Using an easy-to-understand writing style, Ellyssa Kroski helps public, school, and academic librarians take advantage of Web 2.0 technologies. She provides innovative, real-world examples of libraries which are using these technologies to enhance their online presence, showcase services and increase patronage.

Shockwave. Flash. RealPlayer. QuickTime. iPIX. and other Internet plug-ins, helper applications, and browser extending tools can make using the Web a snap. With this guide to the Internet's most dynamic applications, you'll learn which plug-ins are best installed on public workstations, which best meet different staff needs, which to use on a library Web site-and perhaps most important, which are most likely to cause problems. Approximately 15 of the most essential plug-ins are discussed. Don't let your staff, your patrons, and your Internet access become mired in a cyber-swamp of useless bells and whistles. Find out how to make the best use of office applications, image-viewing tools, sound enhancers, video players, and more.

First Published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

In this updated and expanded second edition of her popular guidebook, Searcher columnist Irene McDermott once again exhorts her fellow reference librarians to don their pith helmets and follow her fearlessly into the Web jungle. She presents new and improved troubleshooting tips and advice, Web resources for answering reference questions, and strategies for managing information and keeping current. In addition to helping librarians make the most of Web tools and resources, the book offers practical advice on privacy and child safety, assisting patrons with special needs, Internet training, building library Web pages, and much more