All of us can think of times when we know we should speak up, but we don't. When we feel like we're being taken advantage of, but we just accept it. Later, we kick ourselves, thinking: "If only I would have said something!" If this sounds like you, look no further! This book serves as a complete guide to understanding what assertiveness is and how to become more assertive in your own life. Using practical exercises and techniques it will teach you how to stand up for what you believe in, ask for what you want, and say no to what you don't want in a way that's confident, calm, and respectful. This book will also show you how to increase your self-confidence and your self-worth. This book is for: People who would like to massively boost their assertiveness People who would like to develop better communication skills People who would like to learn how to deal with conflicts People who would like to communicate with confidence and charisma New managers who need to be more assertive with their team. Emerging leaders who want to communicate more clearly and confidently. Introverted people who need to set boundaries and say "no." Passive communicators who want to speak more directly and honestly. People who have difficulty protecting their time, priorities, and goals. People who need to set stronger boundaries. People who are tired of being a doormat and taking a passive role in relationships People who are afraid of standing up for themselves The "push over, nice guy" The "Yes man" People who are tired of being controlled and dominated People who struggle with knowing their worth. This book will teach you the following: What is Assertiveness The 4 Communication Styles How to be an Assertive Communicator How to Communicate with Confidence and Charisma Highly Effective Techniques to Deal with Any Conflict in Your Personal & Professional Life How to Have an Assertive Body Language How to Speak Up, Share Your Ideas & Opinions in A Persuasive, Calm & Positive Way How to express your feelings, opinions and wants honestly, clearly, and respectfully How to Say "no" and establish boundaries without Looking Selfish How to Reduce Negative Emotions & Anxiety How to Provide Feedback to Others While Looking Good & Friendly How to Reduce Discomfort When Talking to People How to Overcome your fears and limiting beliefs about being assertive How to better manage conflict and difficult conversations How to make your job and life less stressful because you know how to protect your time, priorities and goals Learning how to be more assertive can massively improve your relationships and your overall sense of self-confidence. When you can express yourself assertively and speak up for yourself, other people will respect you more. Even more importantly, you will respect yourself more. Once you start improving your assertiveness, incredible things will happen in your life. This book will show you how to get more out of your life and feel better about yourself by helping you to become more assertive without coming across as bossy or forceful!

How to overcome challenges with confidence No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and – if we want to be as happy and healthy as we can – we must learn to assert ourselves, make our voices heard and approach life with confidence and self-assurance. This book is a roadmap to help you navigate your way through those challenging opportunities, hurdles and milestones. Taking universal scenarios case by case, and packed with practical tips, this inspiring, down-to-earth book will give you the tools to build your self-esteem and become happier, healthier, and in control of your own destiny. Written in an approachable style which posits practical solutions to a range of universal problems Deals with assertiveness in business, family, social situations and all areas of life Covers topics like ‘dealing with your boss’, ‘dealing with finances’, ‘asking for a pay rise’, ‘saying no at work’

Stand up and be heard! With more than 100,000 copies sold, this fully revised and updated self-help classic by psychologist Randy J. Paterson—author of How to Be Miserable—will help you get started today. Do you feel uncomfortable in situations where you disagree with others? Do you struggle to express your opinions or assert your boundaries? If you’ve ever felt paralyzed by confrontation, or have bitten your tongue rather than offer an opposing point of view, you know that a lack of assertiveness can leave you feeling marginalized and powerless. Assertiveness is a critical skill that not only influences your professional success, but also your personal happiness! So, how can you make sure your voice is heard? The Assertiveness Workbook contains powerfully effective skills grounded in cognitive behavioral therapy (CBT) to help you communicate more effectively, improve social interactions, and express yourself with confidence and clarity. You’ll learn how to set and maintain personal boundaries while staying connected, and discover ways to be more genuine and open in your relationships. Finally, you’ll learn to defend yourself calmly if you’re unfairly criticized or asked to submit to unreasonable requests. Fully revised and updated—this new edition includes information on the impact of social media, mini-dialogs to help you navigate tricky social interactions, and skills to shift your behaviors to be more assertive—so you can improve your communication skills, and your life!

A former Gallup Global Leadership Research and Development leader and the New York Times bestselling coauthor of Strengths-Based Leadership demystifies the aura and complexity surrounding high performing leaders through original research and interviews with high-performing global leaders. The leadership space is rife with myths, such as the belief that anyone can be a leader with enough effort or that a leader's strengths can be their greatest weaknesses. According to Barry Conchie and his business partner Sarah Dalton, these statements are complete BS. The Five Talents That Really Matter dispels the fluff in leadership literature, unveiling the traits and characteristics that truly determine high-performance leadership. This book serves as a guide, stripping away misconceptions and providing a template against which career-driven managers and leaders can assess and develop their capabilities. The five evidence-based talent dimensions are: Setting Direction: High-performing leaders guide their organizations through complex situations and articulate the value that so many employees find motivational and engaging. Building Energy: Driven by a burning work ethic, Talented leaders set an exacting example. They measure progress, and recognize that the most Talented employees beneath them demand their greatest attention and support. Exerting Pressure: Talented leaders assert a clear point of view and persuasively drive change and improvement, never settling for average outcomes. Increasing Connectivity: Outstanding leaders prioritize people, establishing effective followership through purposeful and ethical behavior, and demonstrating care and concern for those they lead. Controlling Traffic: High performing leaders understand their organizations, driving superior performance by establishing protocols and guardrails while showing agility and flexibility when circumstances change. Through meticulous research, assessment, and testing, Conchie and Dalton have built a database that predicts the talents and behaviors of the most successful leaders. In this book they present for the first the first time a scientific model that demystifies the aura and complexity surrounding high performing leaders.

Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today’s leaders. In this new edition, we’ve added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today’s world.