Information and communication technology ICT in organizations has many faces, such as office automation, production automation, telecommunication and electronic networks connecting organizations. The "C" in "ICT" refers to the fact that, besides information processing technologies, a rapid growth can be found in computer-assisted communication technologies and computer-supported co-operative work. Organizations change as a result of socio-economic and technological developments. New organizational forms and work arrangements are emerging, and ICT is adapted and designed to solve problems caused by these changes. The impact of the introduction of ICT becomes apparent in changes in work patterns, qualifications and decision-making procedures. In this special issue, the implementation processes and some of the consequences are discussed, mostly on the basis of empirical studies.; Contributions include: a discussion of recent developments of ICT and organizational change in the banking sector; an analysis of the introduction of technological innovation in the ambulance service in several big cities; and an illustration of the different options in introduction strategies, including methods used to facilitate user participation in systems development. In some cases, so-called business re-engineering processes form the framework for the analysis.

Presenting an overview of the most important factors that determine whether the application of ICT in organizations will succeed or fail, this text pays attention to technical, organizational and economic perspectives as well as examining psychological and user perspectives.

How best can we understand why the application of information and communication technology in organizations succeeds or fails? Calling on technical, organisational, social, psychological and economic perspectives, this book provides a fresh and comprehensive framework for answering this question. Consideration is given to how ICT is adopted, implemented and used within organizations. Throughout special features will help readers clarify their understanding. These features include: - Case studies and vignettes that chart the opportunities and pitfalls created by ICT - Useful chapter introductions - An up to date glossary of concepts and abbreviations

The stories in this book introduce readers to individuals talking about how they communicate today via information ad communication technologies (ICTs) in business or organizational contexts. The theories, presented in accessible language, illuminate the implicit patterns in these stories.

The production and consumption of Information and Communication Technologies (or ICTs) have become embedded within our societies. The influence and implications of this have an impact at a macro level, in the way our governments, economies, and businesses operate, and in our everyday lives. This handbook is about the many challenges presented by ICTs. It sets out an intellectual agenda that examines the implications of ICTs for individuals, organizations, democracy, and the economy. Explicity interdisciplinary, and combining empirical research with theoretical work, it is organised around four themes covering the knowledge economy; organizational dynamics, strategy, and design; governance and democracy; and culture, community and new media literacies. It provides a comprehensive resource for those working in the social sciences, and in the physical sciences and engineering fields, with leading contemporary research informed principally by the disciplines of anthropology, economics, philosophy, politics, and sociology.