The Influence of National Culture on Customers' Cross-Buying Intentions in Asian Banking Services

The Influence of National Culture on Customers' Cross-Buying Intentions in Asian Banking Services
Title The Influence of National Culture on Customers' Cross-Buying Intentions in Asian Banking Services PDF eBook
Author Jung Kee Hong
Publisher Taylor & Francis
Pages 200
Release 2024-11-01
Genre Business & Economics
ISBN 1040286615

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The traditional walls between banking, insurance and securities markets are breaking down as a result of deregulation and liberalization of financial services. The cross-buying of financial services has become a global trend as a part of the convergence of financial services. This trend has recently commenced in East Asian countries, such as Taiwan and Korea, where the tremendous growth of these activities has been noticed. The book explores what the determinants of this growth in East Asia, particularly in Korea and Taiwan are, and how these determinants influence differently to the customers of these two countries when compared with the studies conducted on other countries (e.g. Europe and North America). The book opens the view on the subject of customers’ behavioral intentions of cross-buying banking services in East Asian countries, especially from a cross-cultural perspective and empirically tested findings help marketing personnel in financial institutions, marketing practitioners’ in banks and researchers of financial services and marketing, understanding on East Asia such as Taiwan and Korea, where the tremendous growth of these activities has been noticed in recent years.

Masculinity and Femininity

Masculinity and Femininity
Title Masculinity and Femininity PDF eBook
Author Geert Hofstede
Publisher SAGE Publications
Pages 261
Release 1998-05-13
Genre Psychology
ISBN 1506319475

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In 1980, Geert Hofstede published his monumental work CultureÆs Consequences, which laid out four dimensions on which the differences among national cultures could be understood: individualism, power distance, uncertainty avoidance, and masculinity. Since then much research has been conducted and presented on individualism/collectivism but until now, no single volume has focused on the masculinity dimension of the model. In Masculinity and Femininity, Hofstede has expanded, sharpened, and deepened the discussion of masculinity and femininity. This new volume presents the first thoroughly developed discussion of this dimension and how it can help us understand the differences among cultures. It begins with a general explanation of masculinity and discusses how it illuminates broad features of different cultures. It then applies the dimension more specifically to gender, sexuality, and religion. Finally, the book examines how the masculinity dimension reveals a lot about a cultureÆs expressions of religious ideas, the importance its citizens attach to religion, and the way religious concepts are understood. Intended as a companion volume to KimÆs Individualism and Collectivism, this important volume will be of interest to those teaching courses such as cross-cultural psychology, international social welfare, international business, womenÆs studies, cultural studies, and the psychology of women.

Developments in Marketing Science

Developments in Marketing Science
Title Developments in Marketing Science PDF eBook
Author Academy of Marketing Science
Publisher
Pages 364
Release 2007
Genre Marketing
ISBN

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Vols. for 1978- are the proceedings of the 2nd- annual conference of the Academy of Marketing Science.

Individualism And Collectivism

Individualism And Collectivism
Title Individualism And Collectivism PDF eBook
Author Harry C Triandis
Publisher Routledge
Pages 458
Release 2018-10-09
Genre Social Science
ISBN 0429979479

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This book explores the constructs of collectivism and individualism and the wide-ranging implications of individualism and collectivism for political, social, religious, and economic life, drawing on examples from Japan, Sweden, China, Greece, Russia, the United States, and other countries.

International Business in the Information and Digital Age

International Business in the Information and Digital Age
Title International Business in the Information and Digital Age PDF eBook
Author Rob van Tulder
Publisher Emerald Group Publishing
Pages 441
Release 2018-11-16
Genre Business & Economics
ISBN 1787563278

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The information and digital age is shaped by a small number of multinational enterprises from a limited number of countries. This volume covers the latest insight from the International Business discipline on prevailing trends in business model evolution. It also discusses critical issues of regulation in the new information and digital space.

Cross-Cultural Aspects of Tourism and Hospitality

Cross-Cultural Aspects of Tourism and Hospitality
Title Cross-Cultural Aspects of Tourism and Hospitality PDF eBook
Author Erdogan Koc
Publisher Routledge
Pages 351
Release 2020-09-03
Genre Business & Economics
ISBN 1000172066

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Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.

International Digital Marketing in China

International Digital Marketing in China
Title International Digital Marketing in China PDF eBook
Author Lala Hu
Publisher Springer Nature
Pages 106
Release 2020-03-16
Genre Business & Economics
ISBN 3030381609

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This book examines key issues in international digital marketing in China from a theoretical and empirical perspective. Divided into two main parts, it begins with an analysis of China’s cultural characteristics and business environment, with a particular emphasis on the Chinese digital context. The book goes on to present original empirical studies and an investigation into recent challenges and opportunities for international firms in the fashion sector. With nearly 900 million internet users and an e-commerce market volume of over one thousand billion US dollars, China is the world's largest digital market. While this creates significant opportunities for international firms, there are many factors to consider when approaching this market. In order to understand the Chinese digital scenario, the book analyzes the characteristics of local internet platforms and consumer patterns. The book also presents a real-world case study on a luxury retail firm operating in China, Florentia Village, and the results from a questionnaire on Chinese mobile shoppers. On this basis, it provides a conceptual framework and discusses the theoretical and managerial implications for international firms operating in China, making it an enlightening book for scholars, students, and practitioners alike.