Well-run water utilities play an important role in ending poverty and boosting shared prosperity. Consumers need reliable access to high quality and affordable water and sanitation services. To deliver these basic services efficiently and effectively requires high-performing utilities that are able to respond to urban growth, to connect with the poor, and to improve wastewater disposal practices. The International Benchmarking Network for Water and Sanitation Utilities of the World Bank's Water and Sanitation Program (IBNET) has been involved in water sector monitoring since 1997. IBNET works to improve utility performance through enhanced sharing of critical knowledge and expertise, to expand access to comparative data among utilities globally, and to promote best practice among water supply and sanitation providers. By delivering access to technical and financial information on utility performance, IBNET enables key stakeholders to do their jobs better: utility managers and employees can identify areas for improvement; governments can monitor and adjust sector policies and programs; regulators can ensure that customers get value; investors can identify viable markets and opportunities for creating value; and customer groups and NGOs can exercise 'voice' in an informed way. The IBNET Water Supply and Sanitation Blue Book 2014 summarizes the water sector status from 2006 to 2011. Since 2006, municipal water performance has improved despite accelerated urbanization and the impacts of triple crises (food, fuel, and financial). Overall coverage has increased and piped water and wastewater services became accessible to more people. An increasing number of utilities now actively handle the water billing, collection, and water management through metering. IBNET tools, such as data collection instruments and protocols, the IBNET database, and the IBNET tariff database, enable enhanced sharing of information on close to 4,500 utilities from more than 130 countries and territories.

The water supply and sanitation (WSS) sector in Moldova is not financially sustainable: tariffs do not typically cover operational costs and capital investments are heavily funded by external development partners.

Well-run water utilities play an important role in ending poverty and boosting shared prosperity. Consumers need reliable access to high quality and affordable water and sanitation services. To deliver these basic services efficiently and effectively requires high-performing utilities that are able to respond to urban growth, to connect with the poor, and to improve wastewater disposal practices. The International Benchmarking Network for Water and Sanitation Utilities of the World Bank''s Water and Sanitation Program (IBNET) has been involved in water sector monitoring since 1997. IBNET works.

There is growing acceptance that the progress delivered under the Millennium Development Goal target for drinking water and sanitation has been inequitable. As a result, the progressive reduction of inequalities is now an explicit focus of the Sustainable Development Goal (SDG) targets, adopted in 2015, for universal access to drinking water, sanitation and hygiene (WASH). This shift in focus has implications for the way in which the next generation of WASH policies and programmes will be conceived, designed, financed and monitored. This book provides an authoritative textbook for students, as well as a point of reference for policy-makers and practitioners interested in reducing inequalities in access to WASH services. Four key areas are addressed: background to the human right to water and development goals; dimensions of inequality; case studies in delivering water and sanitation equitably; and monitoring progress in reducing inequality.

Water utilities worldwide lose 128 billion cubic meters annually, causing annual monetary losses estimated at USD 40 billion. Most of these losses occur in developing countries (74%). This calls for rethinking the challenges facing water utilities in developing countries, foremost of which is the assessment of water losses in intermittent supply networks. Water loss assessment methods were originally developed in continuous supply systems, and their application in intermittently operated networks (in developing countries) is hindered by the widespread use of household water tanks and unauthorised consumption. This study provides an extensive review of existing methods and (software) tools for water loss assessment. In addition, several new methods were developed, which offer improved water loss assessment in intermittent supply. As the volume of water loss varies monthly and annually according to the amount of supplied water, this study proposes procedures to normalise the volume of water loss in order to enable water utilities to monitor and benchmark their performance on water loss management. The study also developed a novel method of estimating apparent losses using routine data of WWTP inflows, enabling future real-time monitoring of losses in networks. Different methods have also been suggested to estimate the unauthorised consumption in networks. This study found that minimum night flow analysis can still be applied in intermittent supply if an area of the network is supplied for several days. Furthermore, this study concluded that water meter performance is enhanced in intermittent supply conditions. However, continuous supply in the presence of float-valves significantly reduces the accuracy of water meters. Finally, this study provides guidance and highlights several knowledge gaps in order to improve the accuracy of water loss assessment in intermittent supply. Accurate assessment of water loss is a prerequisite for reliable leakage modelling and minimisation as well as planning for, and monitoring of water loss management in distribution networks.

This book highlights what are likely to be the future megatrends in the water sector and why and how they should be incorporated to improve water governance in the coming decades. In this first ever book on megatrends for the water sector, 22 leading world experts from different disciplines representing academia, business, government, national and international organisations discuss what the major megatrends of the future are and how they will radically change water governance in the coming decades.

Urban water security is crucial for achieving sustainable development, peace, and human health and well-being. Framing urban water security is challenging due to the complexity and uncertainty of its definition and assessment framework. Several studies have assessed water security in widely divergent ways by granting priority indicators equal weight without considering or adapting to local conditions. This dissertation develops a new urban water security definition and assessment framework applicable to water scarce cities, with a focus on Madaba, Jordan. It takes a novel and systematic approach to assessing urban water security and culminates in integrated urban water security index (IUWSI) as a diagnostic tool and guide management actions. The dissertation suggests a new working definition of urban water security based on the United Nations (UN) Sustainable Development Goal 6.1 on safe drinking water for all and the human rights on water and sanitation as follows: The dynamic capacity of water systems and stakeholders to safeguard sustainable and equitable access to water of adequate quantity and acceptable quality that is continuously, physically and legally available at an affordable cost for sustaining livelihoods, human well-being and socioeconomic development, ensuring protection against waterborne pollution and water-related disasters, and for preserving ecosystems in a climate of peace and political stability. This proposed definition captures issues at the urban level of technical, environmental and socioeconomic indicators that emphasize credibility, legitimacy and salience. The assessment framework establishes a criteria hierarchy, consisting of four main dimensions to achieve urban water security: drinking water and human well-being, ecosystem, climate change and water-related hazards and socioeconomic aspects (together, DECS). The framework enables the analysis of relationships and trade-offs between urbanization, water security and DECS indicators. The dissertation also provides a structured analysis to understand how urban water is managed in intermittent water supply system, by conducting a water balance analysis after quantifying the components of water losses in Madaba’s water distribution network. The findings showed that Madaba's non-revenue water (NRW) amounted to annual loss of about 3.5 million m3, corresponding to financial losses of 2.8 million USD to the utility, of which 1.7 million USD is the cost of real losses. The dissertation provided an intervention strategy for strengthening infrastructure resilience and reducing leakage via the infrastructure, repair, economic, awareness and pressure (IREAP) framework. The IREAP framework provides a robust strategy to shift intermittent water supply (IWS) into continuous water supply. The IUWSI highlighted the state of water security in Madaba, Jordan and identified the means of implementation to move towards achieving urban water security based on the priorities for Madaba. The drinking water and human wellbeing dimension was the most important priority, receiving a weight of 66.22%, followed by ecosystem (17.15%), socioeconomic aspects (10.18%), and climate change and water-related hazards (6.45%) dimensions. The IUWSI indicated that the urban water security in Madaba is reasonable with a score of 2.5/5 and can meet the minimum requirements in several dimensions, but nonetheless, it has many loopholes to cover. Gaps are clear in the climate change and water-related hazards, and socioeconomic dimensions with scores of 1.6/5 and 2.237/5 respectively. Additionally, specific shortcomings are found in indicators such as water availability, reliability, diversity, and public health. The IUWSI framework assists with a rational and evidence-based decision-making process, which is important for enhancing water resource management in water-scarce cities