PepsiCo's award-winning chief design officer reveals the secret to creating life-changing innovations: putting human needs at the center of any design process. Innovation is an act of love-or at least it should be. Always. It is a gesture of empathy, respect, generosity, of one human being's devotion to another, writes Mauro Porcini at the beginning of this extraordinary book. It is in part a memoir by one of the world's leading designers-the first chief design officer at both 3M and Pepsi. But even more, it is a manifesto for a genuine, authentic, and deeply humanistic approach to design, one that aims to create personal and social value first and financial and economic value afterward. In every industry, new technologies have lowered the barrier to entry like never before. Either you design exceptional products or somebody will beat you to it. Porcini shows, through example after example and story after story, that the key to real, world-changing innovation is to put people first-not only the people we innovate for but also the people who lead the innovation process. Putting people first requires what Porcini calls unicorns: people who are in love with people, who have a genuine fire in them to create meaningful solutions for actual human beings. In this book, he describes them, celebrates them, and details their superpowers so you can find them, hire them, grow them, and retain them. Some are qualities you might expect-the ability to dream combined with the ability to execute. But when was the last time you heard an executive ask prospective hires if they were kind, optimistic, curious, or humble? Porcini uses his journey across startups and multinational corporations, through successes and failures, to create a handbook for modern innovators.

PepsiCo's award-winning chief design officer reveals the secret to creating life-changing innovations: putting human needs at the center of any design process. Innovation is an act of love-or at least it should be. Always. It is a gesture of empathy, respect, generosity, of one human being's devotion to another, writes Mauro Porcini at the beginning of this extraordinary book. It is in part a memoir by one of the world's leading designers-the first chief design officer at both 3M and Pepsi. But even more, it is a manifesto for a genuine, authentic, and deeply humanistic approach to design, one that aims to create personal and social value first and financial and economic value afterward. In every industry, new technologies have lowered the barrier to entry like never before. Either you design exceptional products or somebody will beat you to it. Porcini shows, through example after example and story after story, that the key to real, world-changing innovation is to put people first-not only the people we innovate for but also the people who lead the innovation process. Putting people first requires what Porcini calls unicorns: people who are in love with people, who have a genuine fire in them to create meaningful solutions for actual human beings. In this book, he describes them, celebrates them, and details their superpowers so you can find them, hire them, grow them, and retain them. Some are qualities you might expect-the ability to dream combined with the ability to execute. But when was the last time you heard an executive ask prospective hires if they were kind, optimistic, curious, or humble? Porcini uses his journey across startups and multinational corporations, through successes and failures, to create a handbook for modern innovators.

In this insightful look at the human side of school reform, Robert Evans examines the difficult hurdles to implementing innovation and explains how the best-intAnded efforts can be stalled by the resistance of educators who too often feel burdened and conflicted by the change process.The Human Side of School Change provides practical advice on problem solving, communication, and staff motivation. It argues for more realistic expectations about the pace of reform and the performance of leaders. And it presents a way of approaching all school improvement—a conceptual framework for understanding change as a process, educators as people, and leadership as a craft. By concentrating on the realities of life in schools and the common personal barriers to change, Evans illuminates the key sources of resistance to school reform. Grounding his work in a thorough understanding of human behavior and organizational functioning, he provides a new model of leadership along with practical management strategies for building a framework of cooperation, not conflict, between the leaders of change and the people they depAnd upon to implement it.

Make change humanly possible Today’s schools know they must make problem solving, collaboration, self-directed learning and creativity an integral part of the school’s DNA, but they don’t always know how. When we ask schools to change, we are asking human beings to change. This requires special tools and a human-centered approach. In The Human Side of Changing Education, leaders will learn to make sense of their challenging change journeys and accelerate effective implementation. With this practical framework that includes human-centered tools, resources and mini case studies, readers will learn to navigate and succeed on their unique path of change. Understand why resistance is to be expected and how to get through it. Discover three different kinds of change strategies and when to use which one Learn how to use the "messy middle" of change, where real transformation happens Change the heart of the system by enabling the hearts and minds of those who make schools work. "Julie Wilson is both a visionary and a pragmatist. Her book is a wonderfully clear and concise guide for leaders who seek to navigate the road to educational transformation." Tony Wagner, Author The Global Achievement Gap and Creating Innovators "If you want to understand what it takes to create innovative and lasting change, then forge ahead with The Human Side of Changing Education, and bravely create your own hero′s journey. This is a valuable guide, with practical advice and real-life examples to support you in this very complicated and challenging work." Ann Koufman-Frederick, Chief Academic Officer LearnLaunch Institute, MAPLE "If everyone working in U.S. K-12 education were to read this book and put even half of its thinking into practice, we would be well on our way to a far better society. It is timely, visionary, and relentlessly practical – a rare combination. Discover what our future could look like if enough of us dare to make it happen." Andy Calkins, Director Next Generation Learning Challenges at EDUCAUSE

Designed for courses within business, engineering, and executive education programs, The Human Side of Managing Technological Innovation provides a variety of approaches and perspectives on issues critical to the effective leadership of technical professionals and crossfunctional teams throughout the innovation process. The articles represent the thoughts and ideas of researchers and practitioners seeking a richer understanding of the complex interplay between the specialized knowledge and skills of creative professionals and the realistic pressures and constraints of successful business organizations. Organized into six sections comprising 17 chapters, this text consists of 15 new and 36 previously published articles that cover topics such as motivating professionals, measuring productivity, organizing and leading crossfunctional development teams, enhancing creativity, developing human resource capabilities, and using technology as a strategic resource. It can be used for advanced undergraduate or graduate courses as well as organizational workshops and seminars that focus primarily on how managers, individual professionals, project teams, and functional groups deal with problems and issues related to the management of technology-based innovation. The collection can also be used as a complementary text for any course that emphasizes product, process, organizational, or technological innovation.

This book is a reaction to popular assumptions that innovation is always a force for good. While the popular press and politicians often take the view that "the more innovation, the better", the chapters in this edited volume reflect on the harmful effects of innovation on society and the environment. The book begins with a broad discussion of the dark side of innovation, followed by contributions by various experts in the area. It is a critical reply to the innovation optimists, complementing the list of indicators that show steady human progress with a list of indicators that show sustained deterioration (largely due to innovation). The volume outlines some relevant dimensions of harmful innovation, before distinguishing between the types of harm brought on by innovation. The various contributed chapters focus on the following themes: a bibliometric analysis of the scientific literature on the harmful consequences of innovation; harmful side-effects from solar photovoltaic waste; harmful consequences of process innovations on working practices in areas such as accountancy; the difficulties of transferring innovations from research to practice in clinical healthcare; and the harmful consequences of social innovations. The chapters in this book were originally published as a special issue of the journal Industry and Innovation.

Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking book, Human + Machine, Accenture technology leaders Paul R. Daugherty and H. James Wilson showed how leading organizations use the power of human-machine collaboration to transform their processes and their bottom lines. Now, as new AI powered technologies like the metaverse, natural language processing, and digital twins begin to rapidly impact both life and work, those companies and other pioneers across industries are tipping the balance even more strikingly toward the human side with technology-led strategy that is reshaping the very nature of innovation. In Radically Human, Daugherty and Wilson show this profound shift, fast-forwarded by the pandemic, toward more human—and more humane—technology. Artificial intelligence is becoming less artificial and more intelligent. Instead of data-hungry approaches to AI, innovators are pursuing data-efficient approaches that enable machines to learn as humans do. Instead of replacing workers with machines, they're unleashing human expertise to create human-centered AI. In place of lumbering legacy IT systems, they're building cloud-first IT architectures able to continuously adapt to a world of billions of connected devices. And they're pursuing strategies that will take their place alongside classic, winning business formulas like disruptive innovation. These against-the-grain approaches to the basic building blocks of business—Intelligence, Data, Expertise, Architecture, and Strategy (IDEAS)—are transforming competition. Industrial giants and startups alike are drawing on this radically human IDEAS framework to create new business models, optimize post-pandemic approaches to work and talent, rebuild trust with their stakeholders, and show the way toward a sustainable future. With compelling insights and fresh examples from a variety of industries, Radically Human will forever change the way you think about, practice, and win with innovation.