Simply put, there is no secret ingredient to building and running a successful business -- it's not rocket science. It takes common sense coupled with just a bit of people science and that's what The Human Quotient provides. Laid out in a very practical way, any reader can easily apply what they are reading. I guarantee when they do, it will make a measurable impact on a company's operations and finances. In my 20 plus years in business, I've determined, observed and complied from my work with clients what works -- consistently and successfully. It's been packaged into a reliable, predictive system with The Human Quotient at its core. Leaders need to go beyond EQ (emotional intelligence) but to HQ - that is acquiring a workable knowledge of how human behavior impacts business operations and results.

How to assess critical aspects of cognitive functioning that are not measured by IQ tests: rational thinking skills. Why are we surprised when smart people act foolishly? Smart people do foolish things all the time. Misjudgments and bad decisions by highly educated bankers and money managers, for example, brought us the financial crisis of 2008. Smart people do foolish things because intelligence is not the same as the capacity for rational thinking. The Rationality Quotient explains that these two traits, often (and incorrectly) thought of as one, refer to different cognitive functions. The standard IQ test, the authors argue, doesn't measure any of the broad components of rationality—adaptive responding, good judgment, and good decision making. The authors show that rational thinking, like intelligence, is a measurable cognitive competence. Drawing on theoretical work and empirical research from the last two decades, they present the first prototype for an assessment of rational thinking analogous to the IQ test: the CART (Comprehensive Assessment of Rational Thinking). The authors describe the theoretical underpinnings of the CART, distinguishing the algorithmic mind from the reflective mind. They discuss the logic of the tasks used to measure cognitive biases, and they develop a unique typology of thinking errors. The Rationality Quotient explains the components of rational thought assessed by the CART, including probabilistic and scientific reasoning; the avoidance of “miserly” information processing; and the knowledge structures needed for rational thinking. Finally, the authors discuss studies of the CART and the social and practical implications of such a test. An appendix offers sample items from the test.

'What is intelligence?' may seem like a simple question to answer, but the study and measurement of human intelligence is one of the most controversial subjects in psychology. IQ and Human Intelligence provides an authoritative overview of the main issues surrounding this fascinating area.

Two people search for connection in a world of fractured identities and aliases, global finance, big data, intelligence bureaucracies, algorithmic logic, and terror. Jeremy Jordan and Alexandra Chen hope to make a quiet home together but struggle to find a space safe from their personal secrets. For Jeremy, this means leaving behind his former life as an intelligence operative during The Troubles in Northern Ireland. For Alexandra, a high-powered job in image management for whole countries cannot prepare her for her missing brother’s sudden reappearance. In a culture of limitless surveillance, Jeremy and Alexandra will go to great lengths to protect what is closest to them. Spanning decades and continents, their saga brings them into contact with a down-and-out online journalist, shadowy security professionals, and jockeying technology experts, each of whom has a different understanding of whether information really protects us, and how we might build a world worth trusting in our paranoid age.

What’s at the heart of every thriving person, every thriving marriage, kid, and business? Hope! The Hope Quotient is a revolutionary new method for measuring—and dramatically increasing—your level of hope. Hope is more than a feeling; it’s the by-product of seven key factors. When these are present in your life, they cause hope to thrive. Factor 1: Recharge Your Batteries Nobody does well running on empty. Factor 2: Raise Your Expectations You don’t get what you deserve; you get what you expect. Factor 3: Refocus on the Future It’s time to throw away your rearview mirror. No one goes forward well when they are looking back. Factor 4: Play to Your Strengths Be yourself; everyone else is taken. Factor 5: Refuse to Go It Alone Never underestimate the power of support. Even the Lone Ranger had Tonto. Factor 6: Replace Burnout with Balance Burning the candle at both ends isn’t as bright as you think. Factor 7: Play Great Defense Avoid these five toxic hope killers that can threaten your future. Using seven years of research, powerful biblical illustrations, and compelling human-interest stories, Ray Johnston explains how these seven essential factors will support, sustain, and strengthen your hope. And when consciously built into your life, how they will unleash hope in your marriage, your kids, your career, your church, your community, and the world. Discover your HQ level, the most important contributor to your overall success, and then learn how to improve it. Because when hope rises—everything changes. FLAP COPY: Hope: It’s the one thing that can change everything! When you have hope, eleven things are unleashed in your life: You have more satisfying relationships. You’re more productive. You’re less affected by stress. You’re more successful. You’re more satisfied. You’re more compassionate. You’re more willing to help people in need. You’re physically healthier. You hold yourself to higher moral and ethical standards. You’re more likely to assume leadership. You’re more likely to see God as loving, caring, and forgiving. This book will help you discover your HQ level and learn the seven key factors that, when built into your life, unleash hope. When you have genuine hope—not trite, pious platitudes but authentic hope that produces inner strength and confidence—anything is possible.

Why our human brains are awesome, and how we left our cousins, the great apes, behind: a tale of neurons and calories, and cooking. Humans are awesome. Our brains are gigantic, seven times larger than they should be for the size of our bodies. The human brain uses 25% of all the energy the body requires each day. And it became enormous in a very short amount of time in evolution, allowing us to leave our cousins, the great apes, behind. So the human brain is special, right? Wrong, according to Suzana Herculano-Houzel. Humans have developed cognitive abilities that outstrip those of all other animals, but not because we are evolutionary outliers. The human brain was not singled out to become amazing in its own exclusive way, and it never stopped being a primate brain. If we are not an exception to the rules of evolution, then what is the source of the human advantage? Herculano-Houzel shows that it is not the size of our brain that matters but the fact that we have more neurons in the cerebral cortex than any other animal, thanks to our ancestors' invention, some 1.5 million years ago, of a more efficient way to obtain calories: cooking. Because we are primates, ingesting more calories in less time made possible the rapid acquisition of a huge number of neurons in the still fairly small cerebral cortex—the part of the brain responsible for finding patterns, reasoning, developing technology, and passing it on through culture. Herculano-Houzel shows us how she came to these conclusions—making “brain soup” to determine the number of neurons in the brain, for example, and bringing animal brains in a suitcase through customs. The Human Advantage is an engaging and original look at how we became remarkable without ever being special.