Timely advice and strategies for overcoming the healthcare reform challenges to your ED The January 2014 Affordable Care Act (ACA) rollout will impact your hospital's ED for years to come. The Hospital Executive's Guide to Emergency Department Management, a best-selling book now in its second edition, offers effective strategies and solutions to help you meet the challenges your ED faces in the post-ACA healthcare climate. In this timely new book, you will find refined tactics for dealing with increased patient flow, efficiently handling the needs of special populations, crafting models of compensation and physician employment, and much more. The authors of this book, Kirk B. Jensen, MD, MBA, FACEP, and Daniel Kirkpatrick, MHA, FACHE, have worked within countless hospital systems over many years with the sole purpose of improving ED performance, quality of care, and the bottom line. The Hospital Executive's Guide to Emergency Department Management, Second Edition, is an essential resource for ED executives determined to remain financially sustainable while incorporating new models of reimbursement, compensation, and physician employment in the era of healthcare reform. Key new topics include: A new chapter discussing the ACA's impact on the provision of emergency services A new chapter presenting considerations and strategies for managing the needs of special ED patient groups, including psychiatric and geriatric populations The essential road map to operational excellence in your ED

With 50%-70% of hospital admissions coming through the emergency department (ED), it's the key driver of profitability for your hospital-and where community opinion about your organization is formed. To provide top-notch care to the community and maintain a competitive edge, healthcare executives must build processes that deliver quality, safety, and service. This book will define key barriers, bottlenecks, and obstacles to providing great patient care and offers solutions and strategies to: Develop outstanding ED leadership Ensure that you're capturing the revenue you deserve Deliver high-quality care to patients Make your ED a place where employees and physicians want to work Develop strategies and techniques to lead and measure change, including the use of performance benchmarking Enhance quality and safety by understanding the situations, practices, and systems that are most likely to lead to mistakes Assess and optimize patient flow in the ED and your organization Draw on lessons learned and real-world experience from successful hospitals and health systems Book jacket.

A Comprehensive, Practical Text on Effectively Running an Emergency Department Emergency Department Management is a real-world, pragmatic guide designed to help emergency department managers efficiently handle the many complex issues that arise in this challenging clinical environment. Written by professionals who have spent their entire careers in the service of emergency department patients, this unique text delivers practical solutions to virtually any problem that may arise in running an emergency department or acute care center. COMPLETE, EXPERT COVERAGE OF EVERY IMPORTANT MANAGEMENT TOPIC, INCLUDING: Leadership Principles Operations Informatics Quality and Service Finance Reimbursement Contracts Legal and Regulatory Issues Malpractice Human Resources Emergency Department Management offers the guidance and expertise required to deliver consistent, rapid, high-quality care. It is the single-best resource available to help you navigate the leadership challenges that arise daily in the emergency department.

Written for a global audience, by an international team, the book provides practical, case-based emergency department leadership skills.

A new book from ACEP that will help you participate effectively-or lead the way-in the successful design of your emergency department. Emergency Department Design will teach you the design and planning process so that you and other caregivers can make decisions about what's best for your department. Whether you're building a new department, remodeling an existing one, expanding, or simply adding a new service, the critical decisions you'll make must be based on an understanding of the design process. Time and time again, the best results are achieved when caregivers drive this process, working with design professionals to plan not just for today's patients, but also for those of the future. Read this book and learn how to: Assess your space needs Set physical design goals that meet operational outcomes Define the scope of your project Select a design professional Evaluate the "workability" of proposed design solutions ...and much more. You'll minimize the complexity of the challenge, reduce wasted time, and focus on creating a design that fulfills your vision of how emergency care should be provided. The author is Jon Huddy, AIA, with FreemanWhite, Inc., a nationally renowned architectural firm specializing in emergency department design. Mr. Huddy brings a passion for emergency department design, a commitment to include caregivers in the design process, and an entertaining, energetic presentation style to this book. Michael T. Rapp, MD, JD, FACEP, past president of ACEP, served as editor and contributed his insights in a special introductory chapter, "The Emergency Physician's Perspective." Plus, more than 20 other emergency care professionals and architects have contributed case studies and "pearls and pitfalls" from their own personal experiences with emergency department design projects.

This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.