Achieving health care that is safe, timely, effective, efficient, equitable, and patient-centered (STEEEP) is not an endpoint, but a journey. This journey requires a commitment to quality improvement (QI) from the highest levels of leadership combined with the interdependent development of several key components of health care delivery: administrat

Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style. It deals with human risks generally and the special human performance problems arising in maintenance, as well as providing an engineer’s guide for their understanding and the solution. After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on:- managing person, the task and the team; - the workplace and the organization; - creating a safe culture; It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities. The readership will include maintenance engineering staff and safety officers and all those in responsible roles in critical and systems-reliant environments, including transportation, nuclear and conventional power, extractive and other chemical processing and manufacturing industries and medicine.

Medical Staff Management: Forms, Policies, and Procedures for Health Care Providers is the only comprehensive collection of forms, policies, procedures, correspondence, and more, covering: Credentialing Privileging Accreditation and regulations Allied health professionals Quality assessment and improvement And much more! Medical Staff Management gives you the tools you need to efficiently and properly manage medical staff matters - such as credentialing, privileges, quality improvement, and many others. With hundreds of proven and innovative forms, policies, procedures, worksheets, flowcharts, and other management tools at your fingertips, you'll find important guidance on virtually all topics, including: Credentialing activities specific to hospitals, allied health professionals (AHPs) and managed and ambulatory care Legal issues and documents, including drug testing for applicants Medical staff development tools Sample job descriptions as well as descriptions for allied health professionals "CORE" privileging and related criteria Policies and procedures used by Credentialing Verification Organizations (CVOs) Effective meeting management Legal issues such as fair hearing policies, confidentiality policies and other policies relating to corrective action Leadership and new physician orientation programs Preparation of surveys by accrediting agencies and standardized application forms And many more! Plus, you will find multiple forms, policies and guidelines that may be used directly as they are, or combined - either with material in the manual or with material currently used by your organization. Medical Staff Management has been updated to include: Intent to Practice Form: Initial Application Intent to Practice: Sample Bylaws Language Verification forms for degree, internship, and residency/fellowship Letters with Competency Evaluation for peer reference, hospital affiliation, and work history Claims History - Insurance Liability Carrier PSV, Data Gathering Grid (CVO) Credentialing Verification Office policies Intent to Practice Form - Reappointment New Product and Technology Request Form Sample Policy for Request for New Procedure/Treatment Surgery Service: General Surgery Core Privileges General Surgery and Oncology Surgery: Privilege Request Form Urology Core Privilege Request Form CRNA Affiliate Medical Staff Credentialing Checklist Affiliation and Competence Assessment for Continued CRNA Privileges Physician Assistant/Nurse Practitioner: Privilege Request Form And much more!