Prepare yourself for an immersive journey into the digital landscape of customer feedback mastery with The Good, The Bad, and The Emoji: Mastering the Art of Review Data. Authored by online review entrepreneurs Menno Beker and Hans Keukenschrijver, alongside hospitality expert Dr. Wouter Hensens, this groundbreaking book reveals the secrets to harnessing online reviews' power to influence consumer behavior, foster trust, and product success. Drawing from over two decades of expertise, development, and real-world encounters, this dynamic trio has curated a comprehensive yet accessible toolkit for navigating the world of customer feedback. From demystifying various review data sources to leveraging state-of-the-art AI technologies, this book empowers everybody with indispensable insights crucial for thriving in today's digital era. The Good, The Bad, and The Emoji stands as your indispensable companion in conquering the realm of online reviews and safeguarding the future of your organization.

Prepare yourself for an immersive journey into the digital landscape of customer feedback mastery with The Good, The Bad, and The Emoji: Mastering the Art of Review Data. Authored by online review entrepreneurs Menno Beker and Hans Keukenschrijver, alongside hospitality expert Dr. Wouter Hensens, this groundbreaking book reveals the secrets to harnessing online reviews' power to influence consumer behavior, foster trust, and product success. Drawing from over two decades of expertise, development, and real-world encounters, this dynamic trio has curated a comprehensive yet accessible toolkit for navigating the world of customer feedback. From demystifying various review data sources to leveraging state-of-the-art AI technologies, this book empowers everybody with indispensable insights crucial for thriving in today's digital era. The Good, The Bad, and The Emoji stands as your indispensable companion in conquering the realm of online reviews and safeguarding the future of your organization.

AN INSTANT NEW YORK TIMES BESTSELLER!! Named a Best Book of 2019 by TIME, Amazon, and The Washington Post A Wired Must-Read Book of Summer “Gretchen McCulloch is the internet’s favorite linguist, and this book is essential reading. Reading her work is like suddenly being able to see the matrix.” —Jonny Sun, author of everyone's a aliebn when ur a aliebn too Because Internet is for anyone who's ever puzzled over how to punctuate a text message or wondered where memes come from. It's the perfect book for understanding how the internet is changing the English language, why that's a good thing, and what our online interactions reveal about who we are. Language is humanity's most spectacular open-source project, and the internet is making our language change faster and in more interesting ways than ever before. Internet conversations are structured by the shape of our apps and platforms, from the grammar of status updates to the protocols of comments and @replies. Linguistically inventive online communities spread new slang and jargon with dizzying speed. What's more, social media is a vast laboratory of unedited, unfiltered words where we can watch language evolve in real time. Even the most absurd-looking slang has genuine patterns behind it. Internet linguist Gretchen McCulloch explores the deep forces that shape human language and influence the way we communicate with one another. She explains how your first social internet experience influences whether you prefer "LOL" or "lol," why ~sparkly tildes~ succeeded where centuries of proposals for irony punctuation had failed, what emoji have in common with physical gestures, and how the artfully disarrayed language of animal memes like lolcats and doggo made them more likely to spread.

Welcome to this wicked world of emojis! Discover why good is the new bad an join emoji-fied versions of Mal, Evie, Carlos, Jay, and more in this cinestory comic retelling of the anything but ordinary Disney Descendants: As Told by Emoji.

A "Bible" that talks today's language - gritty, earthy, witty - A "Bible" for those who've never read the Bible, and for those who've read it too much.

Text the pizza emoji with a question mark, and you've got dinner sorted out. Don't know what to use when you're running late, or when you want to organize a fun night out? How to Speak Emoji will help you win at texting. Featuring everyday greetings, pickup lines, workplace expressions, and tried-and-true insults, this book is perfect for the novice user or those looking to test their knowledge. With a collection of useful and hilarious phrases and a handy dictionary to demonstrate what the emojis really mean, you’ll never feel out of your depth again - or make the embarrassing mistake of putting an eggplant symbol next to a peach. Includes sections such as everyday greetings, in the workplace, in relationships and asking for help and directions, as well as how to translate song titles and film quotes, this is your complete guide to the bright new world of the emoji.

What should have been a family celebration of Chinese New Year descends into chaos when longtime foes crash the party in this hilariously entertaining novel by Jesse Q. Sutanto, bestselling author of Dial A for Aunties. After an ultra-romantic honeymoon across Europe, Meddy Chan and her husband Nathan have landed in Jakarta to spend Chinese New Year with her entire extended family. Chinese New Year, already the biggest celebration of the Lunar calendar, gets even more festive when a former beau of Second Aunt’s shows up at the Chan residence bearing extravagant gifts—he’s determined to rekindle his romance with Second Aunt and the gifts are his way of announcing his courtship. His grand gesture goes awry however, when it’s discovered that not all the gifts were meant for Second Aunt and the Chans—one particular gift was intended for a business rival to cement their alliance and included by accident. Of course the Aunties agree that it’s only right to return the gift—after all, anyone would forgive an honest mistake, right? But what should have been a simple retrieval turns disastrous and suddenly Meddy and the Aunties are helpless pawns in a decades-long war between Jakarta’s most powerful business factions. The fighting turns personal, however, when Nathan and the Aunties are endangered and it’s up to Meddy to come up with a plan to save them all. Determined to rescue her loved ones, Meddy embarks on an impossible mission—but with the Aunties by her side, nothing is truly impossible…