What does it take to be the best? To become an exceptional? ​The exceptionals are the few individuals who have achieved an unparalleled mastery in their field. They are the 1% of the 1%. They have reached seemingly unreachable heights. They may be athletes or entertainers who are household names, or they may be people who have invented life-saving drugs or won a Nobel Prize by making fundamental advances in knowledge. Or they may have changed the world through science or music or business by influencing millions or perhaps billions of lives. They are the people who have succeeded in being able to draw out the best talents they have within themselves and have maximized the physical, mental, and social potential available to them. The Exceptionals is their story, and it provides you with the blueprint to advance yourself from good to great—and from outstanding to elite.

The Exceptionals with an "S" is the first of a mini book series. Each book is written to highlight the triumphant stories of each child, spotlighting their exception in a way where it shows how exceptionally cool that child really is! The series will aim to educate children about different disabilities in a fun way and inspire exceptional kids so they know how cool they really are! The Exceptionals with an "S" are a fun and inspiring group of kids that children and families will instantly love!

Intended as a text for undergraduate and postgraduate courses (B.Ed./M.Ed.; B.A./M.A. Education) and diploma level courses in Education as well as for courses in Special Education, this compre-hensive and accessible book provides a sound base for understanding Special Children through an insightful and incisive discussion on Special Education. The text dwells on exceptional children, or children with special needs, who either suffer from various deficits or disabilities, or are gifted. Such children include the mentally retarded, the visually and hearing impaired, the emotionally disturbed, those with autism, cerebral palsy, and the deprived, as well as the gifted and the creative. This well-organized and pedagogically rich text should be extremely useful to students as well as professionals—special education teachers, those engaged in guidance and counselling, educational policy makers, and field workers, who have an abiding interest in the education of exceptional children and in special education. KEY FEATURES  Includes student-friendly features like illustrations, examples, tables, and research-based experimental findings.  Provides a complete picture of exceptionality, from the early years of human history to the present day.  Gives case histories to practically illustrate the subject.

Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience ­— the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles — Impression, Connection, Attitude, Response, and Exceptionals — give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the "customer experience" should be for your company, and the changes required to make it happen. The Walt Disney Company is the most recognized name in the world for customer service. The "Disney Experience" draws customers from all around the world,. This book describes what it takes to achieve that level of Experience, and how any organization can do it with the right strategy and attention to detail. When the Experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their Experience with others. Find "the experience" and what it means to the Organization Learn the five levels of experience, and why most companies fail at it Identify service problems that face every company in the marketplace Utilize the Experience Quotient and apply the I. C.A.R.E. principles Learn how to convert customers to ambassadors who share their story with others Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience.” Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.

The Escape Artist is a "How-will-he-get-out-of-it" Thriller, with a touch of the supernatural, gangsters, Houdini's Ghost, Japanese killers, Voodoo, a love triangle and six (count 'em: six) impossible death traps that challenge Timothy Locke, the pacifist/loner hero of the book.On the eve of the millennium, someone tries to kill Locke during an escape from between the Twin Towers. In hunting the assassin, he is drawn into the world of voodoo from his past and a conspiracy that goes back to his time as a prisoner in Vietnam.The book is solidly in the Eric Van Lusbader/Robert Ludlum tradition, with the action scenes, the stage magic and the voodoo sequences meticulously researched by an author who had literally written the book on action scenes!

Special Education aims at presenting all the important topics of this subject in easy and functional English with an Indian perspective. It has been written keeping in mind the requirements of students of B. Ed or M. Ed. for their career enhancement. From mental retardation to superior intelligence and from sensory deviance to behaviour or with personality deviance, every topic has been covered in this book with brevity and meaningfulness. Special care has been taken to present the problems of disabled people in an eloquent manner so as to convince those who are in power and are involved in any way in decision making processes to take care of this segment of the society. With the support of these direct and indirect representatives of the people, disability will not remain a liability but an asset, provided that our approach to deal with these people is positive.