European integration is under pressure. At the same time, the notion of a European administrative space is being explicitly voiced. But does a shared idea of the public servant exist in Europe? This volume shows how the public servant has been conceived throughout history, and asks whether such conceptions are converging towards a common European administrative identity. It combines conceptual and institutional history with political thought and empirical political science. Sager & Overeem's timely analysis constitutes an original effort to integrate history of ideas and cutting-edge survey research. It presents the subject's ideational foundations as well as its modern manifestation in European administrative space.

This comparative study focuses on the changing relations between civil servants and politicians in the European Union in the last two decades. As well as national case studies this book also looks into politico-administrative relations in supranational institutions such as the European Commission and the European Parliament.

This book, part of the new wave of political sociology in EU studies, examines the dialectics of construction/deconstruction of the European civil service through a succession of empirically grounded case studies. Breaking with the usual representations of ‘Eurocrats’, it sheds light on a hidden aspect of the current European crisis: a crisis of social reproduction which affects the European civil service in a heavy context of management reforms, enlargements, institutional changes and the euro crisis. This in turn has a number of consequences in terms of internal tensions, power, and more broadly, the capacity of EU institutions to create convergence between diverging national and economic interests, and to embody a European future. European Civil Service in (Times of) Crisis will be of interest to students and scholars across a wide range of disciplines, including politics, sociology and public administration, to practitioners working in and with the EU institutions, as well as those wishing to know more about the EU.

The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.

Based on a survey of more than 6700 top civil servants in 17 European countries, this book explores the impacts of New Public Management (NPM)-style reforms in Europe from a uniquely comparative perspective. It examines and analyses empirical findings regarding the dynamics, major trends and tools of administrative reforms, with special focus on the diversity of top executives’ perceptions about the effects of those reforms.

With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work.