This Facilitator's Guide provides the background information, activity design, and facilitation guidelines to conduct the Encouraging the Heart Workshop. The workshop is a half-day interactive program for leaders to use the information from Kouzes and Posner’s Encouragement Index to understand their ability to Encourage the Heart, implement some key practices in their own roles as leaders, and draft action plans for continuing development of this leadership skill. You will find the following material in this guide: Encouraging the Heart Workshop Overview Suggestions for Successful Results Planning and Preparing for the Workshop During the Session Follow-Up Background on Encouraging the Heart Quick View Agenda: Half-Day Workshop Facilitator Guidelines: Half-Day Workshop Visuals and Training Aids

This Facilitator s Guide provides the background information, activity design, and facilitation guidelines to conduct the Encouraging the Heart Workshop. The workshop is a half-day interactive program for leaders to use the information from Kouzes and Posner's Encouragement Index to understand their ability to Encourage the Heart, implement some key practices in their own roles as leaders, and draft action plans for continuing development of this leadership skill. You will find the following material in this guide: Encouraging the Heart Workshop Overview Suggestions for Successful Results Planning and Preparing for the Workshop During the Session Follow-Up Background on Encouraging the Heart Quick View Agenda: Half-Day Workshop Facilitator Guidelines: Half-Day Workshop Visuals and Training Aids.

This comprehensive Facilitator’s Guide includes detailed instructions, suggested experiential activities, audio/video clips, and facilitator scripts for 16 hours and 24 hours of training. While the ample instructions make for a turn-key solution, the program also allows for and encourages customization points that enable facilitators to tailor the program for their particular audience or situation. You will find everything needed to create a powerful designed-learning program that is grounded in The Five Practices of Exemplary Leadership®: Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act Encourage the Heart

This revised edition of Leadership is Everyone?s Business Facilitator?s Guide is designed to be used with individual contributors—that is people in organizations who have the capacity to lead and influence others, but don?t have formal management responsibilities. This program underlies the authors? philosophy that leadership is not a position or place in organizations or just reserved for a few at the top. In this Workshop, Kouzes and Posner introduce individual contributors to The Five Practices of Exemplary Leadership®: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart. The Facilitator's Guide includes: Detailed instructions and a script for conducting a one-day workshop PowerPoint slides on CD-ROM Sample copy of the Participant Workbook Sample copy of the LPI Self Sample copy of The Five Practices of Exemplary Leadership Article

Getting things done in today's workplace is hard work. The climb to the top is demanding and long. Employees become exhausted, frustrated, and sometime entirely disenchanted. Often, they are tempted to simply give up. It's clear from the research conducted by Jim Kouzes and Barry Posner over the last two decades that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. They inspire others with courage and hope. This hands-on workbook helps leaders to do just that, whether in the workshop environment or on their own. Delving deep into the behaviors that make up this important practice, readers will gain a better understanding of how they can recognize contributions and celebrate the values and victories. The workbook guides readers through 7 essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The 21-question self-assessment Encouragement Index is now sold seperately..

Provides what is needed to prepare for and deliver a high-impact leadership development program for leaders at all levels. This title includes an introduction to the model, detailed preparation instructions and checklists, and a customizable presentation script for conducting the standard 2-day workshop.