Expanding on the "Encouraging the Heart" segment of their bestselling The Leadership Challenge, Jim Kouzes and Barry Posner have now devised The Encouragement Index, a 21-item survey that measures how frequently a leader engages in encouraging behavior. It is designed to be a personal development tool which will give leaders an idea of their strengths and opportunities for improvement in the practice of Encouraging the Heart. The Encouragement Index is also a component of the Encouraging the Heart Facilitator's Guide, sold separately, which covers administration and debriefing of the Index, as well as tips and techniques for incorporating the existing book and workbook into a short workshop based on the Index.

Getting things done in today’s workplace is hard work. Employees become exhausted, frustrated, and sometimes entirely disenchanted–and often, they are tempted to simply give up. But the research conducted by Jim Kouzes and Barry Posner over the last two decades clearly shows that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. This workbook, based on the model presented in the bestselling book Encouraging the Heart, guides readers through seven essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The authors also provide a 21-question self-assessment to help leaders determine how they are doing and where they should focus their development efforts.

All too often, simple acts of human kindness are often overlookedand under utilized by people in leadership roles. Advising mutualrespect and recognition of accomplishments, Encouraging the Heartshows us how true leaders encourage and motivate those they workwith by helping them find their voice and making them feel likeheroes. Recognized experts in the field of leadership, authorsJames Kouzes and Barry Posner show us that, through love, leaderscan encourage, and indeed allow those around them to be their verybest. Both practical and inspirational, Encouraging the Heart givesreaders a thoughtful approach to motivating individuals within anorganizational structure. Read Chapter 3 or Chapter 12, or see The Encouragement Index.

Getting things done in today's workplace is hard work. The climb to the top is demanding and long. Employees become exhausted, frustrated, and sometime entirely disenchanted. Often, they are tempted to simply give up. It's clear from the research conducted by Jim Kouzes and Barry Posner over the last two decades that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. They inspire others with courage and hope. This hands-on workbook helps leaders to do just that, whether in the workshop environment or on their own. Delving deep into the behaviors that make up this important practice, readers will gain a better understanding of how they can recognize contributions and celebrate the values and victories. The workbook guides readers through 7 essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The 21-question self-assessment Encouragement Index is now sold seperately..

(Meredith Music Resource). This book is a unique resource for both novice and experienced band directors, gathering effective teaching tools from the best in the field. Includes more than 40 chapters on: curriculum, "then and now" of North American wind bands, the anatomy of music making, motivation, program organization and administrative leadership, and much more. "A wonderful resource for all music educators! Dr. Jagow's book is comprehensive and impressive in scope. An excellent book! Bravo!" Frank L. Battisti, Conductor Emeritus, New England Conservatory Wind Ensemble