The Digital Continent investigates what the impact of the growth of digital work in Africa means for workers. The volume draws on a year-long field study conducted in South Africa, Kenya, Nigeria, Ghana, and Uganda to provide one of the first empirical studies on the topic.

This is an open access title available under the terms of a CC BY-NC-ND 4.0 International licence. It is free to read at Oxford Scholarship Online and offered as a free PDF download from OUP and selected open access locations. As recently as the early 2010s, there were more internet users in countries like France or Germany than in all of Africa put together. But much changed in that decade, and 2018 marked the first year in human history in which a majority of the world's population is now connected to the internet. This mass connectivity means that we have an internet that no longer connects only the world's wealthy. Workers from Lagos to Johannesburg to Nairobi, and everywhere in between, can now apply for and carry out jobs coming from clients who themselves can be located anywhere in the world. Digital outsourcing firms can now also set up operations in the most unlikely of places in order to tap into hitherto disconnected labour forces. With CEOs in the Global North proclaiming that location is a concern of the past, and governments and civil society in Africa promising to create millions of jobs on the continent, The Digital Continent investigates what this new world of digital work means to the lives of African workers. Anwar and Graham draw on a five-year-long field study in South Africa, Kenya, Nigeria, Ghana, and Uganda, and over 200 interviews conducted with participants including gig workers, call and contact centre workers, small self-employed freelancers, business owners, government officials, labour union officials, and industry experts. Focusing on both platform-based remote work and call and contact centre work, the book examines the job quality implications of digital work for the lives and livelihoods of African workers.

People now view digital services and applications as an essential part of their lives and as carriers of great benefits. Nevertheless, because they provide a new space for criminals, terrorists and others with malicious intent, digital technologies also present significant threats. How can we maintain the freedom and benefits offered by the digital ecosystem while also building into that system safeguards against attacks? The Digital Enlightenment Forum (DigEnlight) takes the view that the new regulatory and legal safeguards required for our digital world must be developed within a framework that incorporates what they call 'digital ethics'. This White Book attempts to draw together the various strands which have emerged from the intense debate within DigEnlight over the last three years. It focuses on how we can negotiate the changing emergent behavior and ethical issues that arise at the heart of debates about the digital world, covering areas such as national security, internet governance, and approaches to privacy and trust, as well as making recommendations to help realize a global social compact for digital security and privacy based on ethical principles. The book represents a meaningful contribution to the ongoing efforts to deal with these important issues, and will be of interest to all those with concerns about the future of our digital world.

Written for professional musicians, music educators, and music hobbyists who want to explore the world of digital recording

“This enlightening book provides unique insights into the governance of the digital world, and the impact of that digital world on governance of the economy and society.” —B. Guy Peters, Maurice Falk Professor of American Government, Pittsburgh University, USA, and Former President of International Public Policy Association (IPPA) “Well-researched, this book is insightful and constructive. Broadly defining institutions as an ecosystem of relationships, readers gain new perspectives on hard problems. A fast, worthwhile read!” —Vinton Cerf, Internet pioneer, Vice President and Chief Internet Evangelist at Google “Governance for the Digital World is a highly welcome contribution to the pursuit of good governance in what till some years ago was labeled unchartered territory in the world we are living in. It is high time to get more insight into the dilemmas, intricacies, predicaments, and, last but not least, the considerable opportunities offered by digital technologies and algorithms in particular. It is of the utmost importance that for that matter this book stresses the notion of the digital commons. Irrespective of the role of state and non-state actors, eventually digital technologies pervade the daily existence of all human beings. So good governance is not a matter of choice but sheer necessity. And, as the authors show in their in-depth analysis, good governance reaches beyond the do’s and don’ts of governments. It is also about the functions and interests of private corporations and small- and midsize businesses, non-governmental organizations, offline and online media, and the citizenry at large. I commend the authors for their inclusive approach to digital governance and self-governance. Their book is at the very heart of today’s pivotal debate on good governance in the digital world.” —Uri Rosenthal, Former Minister of Foreign Affairs, Former Special Envoy for Cyber Diplomacy, and Chairman Advisory Council for Science, Technology and Innovation, Netherlands This book explores new frameworks, institutional arrangements, rules, and policies for governance of the digital world. As digitization rapidly intertwines the many dimensions of society, billions of people have witnessed a quiet and seamless integration of the Internet, software, platforms, algorithms, and digital devices into their daily lives, as well as into many forms of governance and decision making in the public and private sectors. The new technologies require new norms and practices to govern the digital world. This is the challenge addressed by this book: How can society create institutions that govern the digital world in a way that is beneficial to society? This book explores answers—still initial and provocative—to this central question. The reflections presented in this book have a theoretical and conceptual nature borrowed from different fields of science to identify the main challenges for the governance of the digital world.

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. The definitive guide to next generation digital measurement; Indispensable insight for building high-value digital experiences! Helps you capture the knowledge you need to deliver deep personalization at scale Reflects today’s latest insights into digital behavior and consumer psychology For every digital marketer, analyst, and executive who wants to improve performance To win at digital, you must capture the right data, quickly transform it into the right knowledge,and use them both to deliver deep personalization at scale. Conventional digital metrics simply aren’t up to the task. Now, Gary Angel shows how to reinvent digital measurement so it delivers all you need to create richer, more compelling digital experiences. Angel shows how to transform “raw facts” about digital behavior into meaningful knowledge about your visitors... what they were trying to accomplish...how well you helped them... how you can personalize and optimize their digital experiences from now on... how you can use measurement to provide deep personalization at scale.