Business manners in and out of the boardroom are stressed here, with practical etiquette advice on e-mail, faxes, international travel, pagers, and cellular phones, as well as the latest dope on how to prooperly shake hands, address a new business acquaintance, and talk on the phone. Original.

You’re no idiot, of course. You know how important it is to handle sticky situations with tact and poise, and that it’s downright rude to talk with your mouth full or slurp your soup. You’re always careful to mind your manners, but when you have to make an introduction or attend a business banquet, you feel like a blundering buffoon. Don’t take your name off the social register just yet! The Complete Idiot’s Guide® to Etiquette, Second Edition, will show you how to be polished, polite, and professional, whether you’re at home, at work, or at play. In this Complete Idiot’s Guide®, you get: • Simple solutions to common dining dilemmas. • Easy-to-follow gift-giving guidelines. • Foolproof ways to prepare a wedding. • Invaluable tips on sports and travel etiquette.

Discusses management models and concepts, strategies for sharing knowledge, and ways to implement the concept within a company.

There is a fundamental disconnection between the way business people speak and real people communicate. From advertisers, big business and CEOs - the blather is coming at us in waves. The International Language of Business is no longer English - it's gobbledygook. The authors blindly discovered the enormity of the problem in June 2003 with the launch of Bullfighter, an anti-jargon software tool. But jargon is just one symptom in a larger problem afflicting corporate communications today: the wholesale inability to connect with an audience. In the form of admirably straight-talk, we discover how to avoid the 'obscurity trap', 'the anonymity trap', the 'hard-sell trap' and most importantly, 'the tedium trap'. In this witty and practical new book readers are given all the tools they need to fight the 'spin' and learn to speak like the rest of us.

The Complete Idiot's Guide to Team-Building shows first-time managers and employees how to work together as a smooth, well-oiled machine. The book shows how to: -- Avoid and manage conflict. Inspire creativity. -- Coax employees to help team members who aren't performing. -- Get everyone to pitch in. -- Gain unprecedented results and make the team enjoy going to work.

Offers an introduction to Italy's history and culture, from ancient Rome and the power of the Vatican to Mussolini's rise to power, Milan's fashion designers, and Italian cuisine.

Covers all elements of effective and grammatically-correct writing, including electronic formats, for any type of situation from research papers to business memos.