Cheryl Schmidt's The Complete A+ Guide to PC Repair, Fifth Edition Update presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+® 2011 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today's technology. The A+ Certification Exam criteria are being updated, effective January 2011, to include Windows 7. The Fifth Edition Update now includes Windows 7 material.

Written by best-selling PC repair author and educator Jean Andrews, the seventh edition of A+ Guide to Managing and Maintaining Your PC, International Edition maps fully to CompTIA’s 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. At the same time, it prepares readers to successfully pass the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.

Comprehensive text useful for the novice or a student with some knowledge of computer or peripheral installation, configuration and repair. Includes lab exercises and certification review questions.

Accompanying CD-ROM includes: Adobe Acrobat file ch20rev12-24.pdf which contains review questions for chapter 20.

Accompanying CD-ROM includes: Adobe Acrobat file ch20rev12-24.pdf which contains review questions for chapter 20.

The 31-Day format breaks down key exam topics into 31 daily review sessions using short summaries, lists, tables, examples, and graphics. This edition includes a Study Resources section at the end of each day that provides you with a quick reference for locating more in-depth treatment of a day's topics within relevant textbook resources. Use this day-by-day guide to organize, prepare, and review all the CompTIA A+ objectives for the CompTIA A+ Essentials exam (220-701) and the CompTIA A+ Practical Application exam (220-702).

Casper is designed to be used as a self-study lab manual. Features include multiple operating systems on a single workstation, logical PC troubleshooting, printer setup and toubleshooting and Windows XP coverage. This is the perfect reference guide for PC repair and troubleshooting.