A small book with a powerful impact. Dale Carnegie, the famous motivational speaker whose work has constructively changed the lives of many thousands of people, is often quoted as saying, You are what you think about, and with that phrase, he awakened us to realize the amount of control over our life experience that we give entirely to what we think. But knowing that our minds are often out of control, only poses the question, How do we begin to manage what we think? The Chatter That Matters reveals the power of the endless Mind Chatter that consumes us all, and offers us tools to use to pick and choose our trains of thought constructively. You will find this book to be an easy-to-use guide that will help you to: reclaim control of your thoughts by getting rid of the negative mind chatter, improve the chatter you share with others and structure the all-important protective chatter - all components that make up the chatter that really matters. This is a book that you will want to use over and over. As you peel away the layers of mental habit that have not been serving you, like peeling the onion layer by layer, you will continue to rid yourself of the negative chatter youve been creating and embrace the habit of creating only empowering chatter.

Our inner voice is a powerful compass that helps us navigate the world. At its worst it can seem like a demoralising critic, hellbent on sabotaging our potential; but if it is positively harnessed, it will become an inspiring coach and lifelong guide. In this book, psychology professor Ethan Kross brings more than 20 years of research to demystify the voice inside our head. Weaving cutting-edge science with compelling true stories, he shares powerful but simple tools to make your brain's musings work for you.

Mind Chatter is the vein of all humans and in this book author Liz Atherton helps guide you to comprehend and manage your own inner conflict by learning of your inner voices within and their agendas. This book will show you how to overcome self defeating beliefs and behaviours to live your true purpose, passions and feel fullfilled in life.

Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin. Word of mouth is directly responsible for 19% of all purchases, and influences as much as 90%. Every human on earth relies on word of mouth to make buying decisions. Yet even today, fewer than 1% of companies have an actual strategy for generating these crucial customer conversations. Talk Triggers provides that strategy in a compelling, relevant, timely book that can be put into practice immediately, by any business. The key to activating customer chatter is the realization that same is lame. Nobody says "let me tell you about this perfectly adequate experience I had last night." The strategic, operational differentiator is what gives customers something to tell a story about. Companies (including the 30+ profiled in Talk Triggers) must dare to be different and exceed expectations in one or more palpable ways. That's when word of mouth becomes involuntary: the customers of these businesses simply MUST tell someone else. Talk Triggers contains: Proprietary research into why and how customers talk More than 30 detailed case studies of extraordinary results from Doubletree Hotels by Hilton and their warm cookie upon arrival, The Cheesecake Factory and their giant menu, Five Guys Burgers and their extra fries in the bag, Penn & Teller and their nightly meet and greet sessions, and a host of delightful small businesses The 4-5-6 learning system (the 4 requirements for a differentiator to be a talk trigger; the 5 types of talk triggers; and the 6-step process for creating talk triggers) Surprises in the text that are (of course) word of mouth propellants Consumers are wired to discuss what is different, and ignore what is average. Talk Triggers not only dares the reader to differentiate, it includes the precise formula for doing it. Combining compelling stories, inspirational examples, and practical how-to, Talk Triggers is the first indispensable book about word of mouth. It's a book that will create conversation about the power of conversation.

A look inside the secret world of the American intelligence establishment and its link to the global eavesdropping network "Echelon" assesses how much privacy Americans have unwittingly sacrificed in favor of national security.

"From internationally bestselling authors James Murray and Darren Wearmouth comes The Stowaway, a suspenseful masterpiece that leaves a cruise ship stranded at sea with a serial killer hiding aboard... Two years ago, Maria Fontana was the deciding vote on a jury that set alleged serial killer Wyatt Butler free. Now, she and her family are enjoying vacation on a two week long transatlantic cruise. But when passengers are discovered brutally murdered in a similar way to Butler's ritualistic MO, the ship goes on lockdown. Maria, one of only twelve people in the world with intimate knowledge of the case, faces a perilous ticking clock. Is it a copycat? Or is she trapped on board with the bloodthirsty maniac she chose to set free?"--

“Compelling . . . . Even those who know the details of Trump’s impeachment will find it chilling to hear them related by one of the event’s chief figures. . . . The story of an ordinary man placed in extraordinary circumstances who did the right thing.” — New York Times Book Review “Vindman reminds us of what genuine patriotism can look like. . . . Vindman’s regional knowledge allows him to unpack the reasons that so many Democrats thought Trump’s phone conversation should be the basis of the nation’s third presidential impeachment. In meticulous fashion, he details the stunning number of high-ranking officials—such as Gordon Sondland, U.S. ambassador to the European Union—who were in on the game.” — Washington Post “An important book from a true patriot whose oath to the Constitution could not allow him to look away.” — Kirkus Reviews "Compelling." — Christian Science Monitor