This title contains two excerpts from a book by the same author Birth of the Chaordic Age. It describes the essentials of chaordic philosophy and outlines the first steps any organization can take to begin the journey towards developing a more flexible, self-governing organization.

Supplying a clear vision of how to build high-performance teams, Leadership in Chaordic Organizations presents methods for improving operations through the application of complex systems engineering principles and psychological counseling techniques. Ideal for systems engineers, organizational managers, coaches, and psychologists, it addresses the

Written by its founder, the inside story of VISA International and the "chaordic" organization that has made it the largest and one of the most innovative businesses in the world. Excerpted in "Fast Company" and "Wired."

Far more than a riveting inside story of the creation of VISA—now the largest commercial enterprise on earth—One from Many is an absorbing story of personal and institutional transformation. Lyrical, profound, often humorous, it explores the ever-increasing change, complex societal problems, and failing institutions that confront us all. Dee Hock chronicles the emergence of a new form of organization that blends chaos and order, which may be critical to a livable future, and shows how it is emerging in such effective organizations as VISA, the Internet, World Weather Watch, and Alcoholics Anonymous. A beautiful blend of history, biography, and philosophy, One from Many not only challenges the way we think about organizations, management, and our relationship to the natural world, it's a rollicking fine story as well.

Volume 1 Autobiography of a Restless Mind is a fascinating, exceptionally diverse collection of observations and reflections written over the past twenty-five years by one of the most innovative thinkers, writers, and leaders of the past half century. Witty and wise, playful and profound, prophetic and immensely quotable, it is a companion no thinking, caring person should be without. Written in an unforgettable style reminiscent of Aurelius, Montaigne, Lao-Tse, and Bacon, it is a classic that will be read with pleasure and profit for generations to come.

The prize-winning book Organizational Intelligence focuses on the structural and ideological roots of intelligence (informational and analytical) failures in government, industry, and other institutions. It provides groundbreaking theory and structure to the analysis of decision-making processes and their breakdowns, as well as the interactions among experts and the organizations they inform. In this book, both "organization" and "intelligence" are taken to their larger meanings, not just focused on the military meaning of intelligence or on one set of institutions in society. Astute illustrations of intelligence failures abound from real-world cases, such as foreign policy (the Bay of Pigs, Soviet predictions in the Cuban missile crisis), military (civilian bombing of Germany, Pearl Harbor), financial (AmEx's investment in a vegetable oil guru), economics (the Council of Economic Advisers) and industrial production (Ford's Edsel), as well as many other telling arenas and disciplines. Economic, cultural, legal, and political contexts are considered, as well as the more known institutions of government and commerce. The new Classics of the Social Sciences edition from Quid Pro Books features a 2015 Foreword from Neil J. Smelser, University Professor Emeritus at Berkeley and former chair of its sociology department. He writes that the book remains "one of the classics in organizational studies, and—in ways I will indicate—it is still directly relevant to current and future problems of organizational life. ... What makes this book a classic? It is a disciplined, intelligent, and elegant model of applied social science. ... The text itself, richly documented empirically, yields an informed and balanced account of the decision-making process as this is shaped by the quality of information available (and unavailable) to and used (and not used) by organizational leaders." Reviews of the book at the time it was written similarly attest to the originality and breadth of its interdisciplinary analysis. Amitai Etzioni wrote in the American Sociological Review: "This book opens a whole new field — the macrosociology of knowledge. It is as different from the traditional sociology of knowledge as the study of interaction is from that of the structure of total societies." He adds, "The power of Wilensky's contribution is further magnified by his historical perspective. He studies structures and processes, but not in a vacuum." Gordon Craig wrote in The Reporter that the book's examples from organizations "show a similar tendency to believe what they want to believe, to become the victims of their own slogans and propaganda, and to resist or to silence warning voices that challenge their assumptions.... In his fascinating analysis of intelligence failures and their causes ... in the public and private sectors, Wilensky finds that the most disastrous miscalculations are those which have occurred in the field of governmental operations, especially foreign policy and national security." The book explains how such highly institutionalized actors are vulnerable to informational pathologies. The new digital edition features active Contents, a fully linked Index, linked notes, and proper ebook formatting. It is a modern, quality, and authorized re-presentation of a classic work in social science and organizational studies.

Electronic Value Exchange examines in detail the transformation of the VISA electronic payment system from a collection of non-integrated, localized, paper-based bank credit card programs into the cooperative, global, electronic value exchange network it is today. Topics and features: provides a history of the VISA system from the mid-1960s to the early 1980s; presents a historical narrative based on research gathered from personal documents and interviews with key actors; investigates, for the first time, both the technological and social infrastructures necessary for the VISA system to operate; supplies a detailed case study, highlighting the mutual shaping of technology and social relations, and the influence that earlier information processing practices have on the way firms adopt computers and telecommunications; examines how “gateways” in transactional networks can reinforce or undermine established social boundaries, and reviews the establishment of trust in new payment devices.