Every day, thousands of people receive a diagnosis of serious, life-threatening illness, and their families and friends suddenly become caregivers. Despite the best of intentions it is not always easy to communicate well under these circumstances, or find deep empathy for something one has never before experienced. When is it best to speak, and when to be silent? How can someone provide real comfort, and how can relationships with loved ones facing serious illness be enhanced in this most difficult time? This book is about how to be an encouraging caregiver and friend under the most difficult circumstances, when the possibility of death is all too real The authors believe that open dialogue must not be avoided until the last minute when opportunities will be limited, but that caregivers and loved ones can embrace this time, mortal time, honestly as a way to sensitively and compassionately engage with those for whom a central fact of life is realized--that all of our lives are time-limited. In The Art of Conversation Through Serious Illness, the authors consider how to best listen to and speak with one facing life-threatening illness, with lessons on being a primary conversation partner, becoming properly empathic and receiving empathy, maintaining everyday conversation, using platitudes appropriately, understanding healthy denial, and talking about dying. Offering bedside guidance usually only available to professionals and peppered with insightful anecdotes from the authors' own experiences, this gentle, succinct book is appropriate for anyone going through this uniquely difficult yet universal life experience.

From Simon & Schuster, The Art of Conversation explores the magic key to personal and social popularity. Following the simplest suggestions and rules found in this book, author James Morris can make you a truly outstanding conversationalist - and bring you popularity and success with people that you never thought possible!

The Art of Conversation is a major contribution to the social history of language - a relatively new field which has become the focus of lively interdisciplinary debate in recent years. Drawing on the work of sociolinguists and others, Burke uses their concept while reserving the right to qualify their theories where the historical record makes this seem appropriate. Like the sociolinguists, Burke in concerned with the way language varies according to who is communicating to whom, on what occasion, in what medium and on what topic. Unlike many sociolinguists, Burke adds a historical dimension, treating language as an inseparable part of social history. This approach is outlined and justified in the first chapter and then exemplified in the remaining four, which deal with the early modern period. Among the topics discussed are the changing role of Latin, which is shown to be very much alive in the age of its alleged decline; language and identity in Italy, a politically divided region at the time but one where educated elites had a common language; the art of conversation, in other words the advice on speaking in polite company offered in hundreds of treaties of the period; and silence, viewed as an act of communication with a significance which changes over time and varies according to the setting and the persons who are silent. The Art of Conversation will be of great interest to students and scholars in social and cultural history, linguistics, the sociology of language and the ethnography of communication.

This dynamic, skills-based introduction to personal communication provides students with the keys to improving their personal, academic, and professional lives through the power of human interaction and expression. The fourth edition includes new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development. With a distinctively encouraging and conversational approach, Fujishin explains the basic communication skills necessary for numerous contexts—including public speaking, small group, interpersonal, intercultural, leadership, interviewing, and technology-based communication.

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

President Donald J. Trump lays out his professional and personal worldview in this classic work—a firsthand account of the rise of America’s foremost deal-maker. “I like thinking big. I always have. To me it’s very simple: If you’re going to be thinking anyway, you might as well think big.”—Donald J. Trump Here is Trump in action—how he runs his organization and how he runs his life—as he meets the people he needs to meet, chats with family and friends, clashes with enemies, and challenges conventional thinking. But even a maverick plays by rules, and Trump has formulated time-tested guidelines for success. He isolates the common elements in his greatest accomplishments; he shatters myths; he names names, spells out the zeros, and fully reveals the deal-maker’s art. And throughout, Trump talks—really talks—about how he does it. Trump: The Art of the Deal is an unguarded look at the mind of a brilliant entrepreneur—the ultimate read for anyone interested in the man behind the spotlight. Praise for Trump: The Art of the Deal “Trump makes one believe for a moment in the American dream again.”—The New York Times “Donald Trump is a deal maker. He is a deal maker the way lions are carnivores and water is wet.”—Chicago Tribune “Fascinating . . . wholly absorbing . . . conveys Trump’s larger-than-life demeanor so vibrantly that the reader’s attention is instantly and fully claimed.”—Boston Herald “A chatty, generous, chutzpa-filled autobiography.”—New York Post