Do your line managers use performance review as a powerful management tool or do they regard it as a pointless form filling exercise to be ticked off and forgotten for another six months? A properly designed and managed appraisal process is the most efficient, and cost effective, means of identifying and managing employees' performance and development needs. It is also the best way you have of focusing employees on those activities that will deliver the greatest impact on your business. With its combination of practical 'hands on' experience and research, Clive Fletcher's book has long been regarded as the leading work on the subject. This third edition has been thoroughly revised and includes two new chapters on 360 degree appraisal and developing challenges in applying performance review. Fletcher has delivered a master class in making appraisal work. If you want an appraisal system that will deliver results - read this book.

The Interview in Staff Appraisal, first published in 1975, sets out to ensure that the work appraisal is used constructively and within a well-designed system. The book provides personnel and training managers, and others responsible for the introduction of an appraisal system into their work organisation, with a detailed analysis of th

An overview of performance appraisal in organizations; The role of job analysis in appraisal system development; Legal considerations in performance appraisal; Performance appraisal methods and formats; Measuring the effectiveness of appraisal data; The effectiviness of appraisal methods using quantitative, qualitative, and utilization criteria; The process of performance appraisal; A model and demonstration of appraisal system development.

Abstract: To help managers and subordinates work together to improve performance, a combination of on-the-job coaching (or training), appraisals, counseling sesssions, interviews, and performance improvement plans (PIP) are described. PIP is worked out both for a manager and for overall administration. Each step in the PIP is a logical process which removes the manager's uneasiness regarding appraisals, and relieves the subordinate's apprehensiveness about questioning. Strong, positive actions can be manifested and performance can be improved. One of the facets in performance appraisal and improvement is called significant job segments (SJS) which are 7 or 8 major factors that must be evaluated during appraisal. Standards of performance describe for management how well a job was done. The entire appraisal process can provide professional and personal growth for subordinates and managers. (kbc).

In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organisation’s performance. Key topics covered include: Designing an appraisal system Identifying and developing talent Multi-level and multi-source feedback Appraising professionals Cultural challenges Evaluating and maintaining appraisal systems Appraisal: Improving Performance and Developing the Individual, 5th Edition, is a standard in the field and essential reading for all students of HRM and occupational psychology, and for any HRM professional looking to develop more effective performance appraisal systems.