Front Office Management and Operations
Title | Front Office Management and Operations PDF eBook |
Author | Linsley T. DeVeau |
Publisher | |
Pages | 40 |
Release | 1996 |
Genre | Business & Economics |
ISBN |
-Inn Syst front desk simulation reference manual and exercise/Jim Dougan.
Textbook Of Front Office Mgmt & Op
Title | Textbook Of Front Office Mgmt & Op PDF eBook |
Author | Andrews |
Publisher | Tata McGraw-Hill Education |
Pages | 0 |
Release | 2007-09 |
Genre | Hotel management |
ISBN | 9780070655768 |
Concepts of Front Office Management
Title | Concepts of Front Office Management PDF eBook |
Author | Chakravarti |
Publisher | APH Publishing |
Pages | 340 |
Release | 2006 |
Genre | Hotel management |
ISBN | 9788176489904 |
Front Office Management in Hospitality Lodging Operations
Title | Front Office Management in Hospitality Lodging Operations PDF eBook |
Author | Matt A. Casado |
Publisher | Createspace Independent Publishing Platform |
Pages | 0 |
Release | 2014-03-19 |
Genre | Hotel front desk personnel |
ISBN | 9781494943646 |
An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected] Front Office Management in Hospitality Lodging Operations offers comprehensive coverage of topics related to front office operations, including a review of technologies currently in use, and an array of situations students and professionals re bound to find on the job. Written with the future front office manager in mind, the book allows its users to apply its content with practical case studies presented in each chapter. It is invaluable as both an instructional guide for teachers and as a resource for, lodging professionals, offering the necessary tools to stay competitive in this advancing industry. This practical, easy-to-read text uses a straightforward approach to help solidify and apply information. - Applies a hands-on approach to completing tasks and understanding concepts. - Presents its content in a clear, friendly way instead of being overly academic. - Features operational situations and cases that are discussion-worthy, thought-provoking and challenging. - Includes a chapter in career planning to assist students with finding their post-graduation positions. Students in 4-year, 2-year, and technical hospitality programs as well as industry professionals will find this book worthwhile.
Hotel Front Office Management
Title | Hotel Front Office Management PDF eBook |
Author | James A. Bardi |
Publisher | Wiley Global Education |
Pages | 512 |
Release | 2011-08-24 |
Genre | Business & Economics |
ISBN | 1118135792 |
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.
Front Office Operations and Management
Title | Front Office Operations and Management PDF eBook |
Author | Ahmed Ismail |
Publisher | Cengage Learning |
Pages | 355 |
Release | 2002 |
Genre | Business & Economics |
ISBN | 9780766823433 |
If you need to know about the nature and operation of hotels as they exist today, this new book is for you. You will learn about the inner workings of a hotel, preparing readers for what to expect in the current and future hotel market. The primary focus is the front office, housekeeping, reservations and night audit departments. Other departments are discussed to provide and understanding of how these departments relate to the front office and how they operate to enhance the guest experience. An introduction of basic analyses, techniques and trends both in policy and technology are reviewed as they relate to management and the guest. The book gives newer managers, meeting planners, and others a “real world” understanding of the hotel industry balancing its past, present and future. New technologies such as the Property Management System have dramatically changed hotel operations; therefore, extensive time has been devoted to covering this technology. Additional chapters feature analysis of the physical makeup of hotels, yield management, and operational techniques. Performance measurements and analysis of what makes a truly successful hotel are discussed in detail. Finally, because hotel management is and will always be about people, chapters are devoted to both the hotel guest and hotel employee. The arrival chronology is discussed from arrival to departure.
Textbook Of Hotel Front Office: Management & Operations
Title | Textbook Of Hotel Front Office: Management & Operations PDF eBook |
Author | Yadav |
Publisher | |
Pages | |
Release | 2010-01-01 |
Genre | |
ISBN | 9788182040496 |