On August 7, 1998, three years before President George W. Bush declared the War on Terror, the radical Islamist group al-Qaeda bombed the American embassy in Nairobi, Kenya, where Prudence Bushnell was serving as U.S. ambassador. Terrorism, Betrayal, and Resilience is her account of what happened, how it happened, and its impact twenty years later. When the bombs went off in Kenya and neighboring Tanzania that day, Congress was in recess and the White House, along with the rest of the United States, was focused on the Clinton-Lewinsky scandal. Congress held no hearings about the bombings, the national security community held no after-action reviews, and the mandatory Accountability Review Board focused on narrow security issues. Then on September 11, 2001, al-Qaeda attacked the U.S. homeland, and the East Africa bombings became little more than an historical footnote. Terrorism, Betrayal, and Resilience is Bushnell's account of her quest to understand how these bombings could have happened, given the scrutiny bin Laden and his cell in Nairobi had been getting since 1996 from special groups in the National Security Council, the FBI, the CIA, and the NSA. Bushnell tracks national security strategies and assumptions about terrorism and the Muslim world that failed to keep us safe in 1998. In this hard-hitting, no-holds-barred account, she reveals what led to poor decisions in Washington and demonstrates how diplomacy and leadership will be our country's most potent defense going forward.

On August 7, 1998, three years before President George W. Bush declared the War on Terror, the radical Islamist group al-Qaeda bombed the American embassy in Nairobi, Kenya, where Prudence Bushnell was serving as U.S. ambassador. Terrorism, Betrayal, and Resilience is her account of what happened, how it happened, and its impact twenty years later. When the bombs went off in Kenya and neighboring Tanzania that day, Congress was in recess and the White House, along with the entire country, was focused on the Monica Lewinsky scandal. Congress held no hearings about the bombings, the national security community held no after-action reviews, and the mandatory Accountability Review Board focused on narrow security issues. Then on September 11, 2001, al-Qaeda attacked the U.S. homeland and the East Africa bombings became little more than an historical footnote. Terrorism, Betrayal, and Resilience is Bushnell’s account of her quest to understand how these bombings could have happened given the scrutiny bin Laden and his cell in Nairobi had been getting since 1996 from special groups in the National Security Council, the FBI, the CIA, and the NSA. Bushnell tracks national security strategies and assumptions about terrorism and the Muslim world that failed to keep us safe in 1998 and continue unchallenged today. In this hard-hitting, no-holds-barred account she reveals what led to poor decisions in Washington and demonstrates how diplomacy and leadership going forward will be our country’s most potent defense. Purchase the audio edition.

Understanding and encouraging the development of good leaders are so important that schools of business administration, public administration, public policy, and organizational development teach courses in leadership. Within the public administration literature, scholars have discussed the value of studying outstanding individuals who have been uniquely effective in fulfilling their formal duties, as well as ethical in leading their organizations. Public Service Exemplars is the first book to highlight the decision-making styles of American public servants who serve as models of excellence in public service. While the roles they held, eras in which they served, formal training for the job, personalities, and relative levels of fame differ widely, the figures profiled in this book are united in their strong belief in the efficacy of government service and a willingness to employ innovative methods for accomplishing objectives. Examining three theories of decision-making by effective leaders (autocratic leadership, democratic leadership, and delegative leadership), this book explores the way that unelected leaders working within public agencies—and, in a couple of cases, the US military—reached decisions that are widely considered to be highly effective. Profiling leaders as diverse as Robert Moses, Frances Perkins, James Webb, Colin Powell, and Anthony Fauci, to name a few, Public Service Exemplars questions whether great leadership truly is, as it is often assumed, an elusive, almost indefinable quality. Can it be taught? Are effective leaders born, made, or a combination thereof? This book will be of keen interest to both current and future public service leaders, including students enrolled in public administration and nonprofit management courses.

The Oklahoma City bombing, intentional crashing of airliners on September 11, 2001, and anthrax attacks in the fall of 2001 have made Americans acutely aware of the impacts of terrorism. These events and continued threats of terrorism have raised questions about the impact on the psychological health of the nation and how well the public health infrastructure is able to meet the psychological needs that will likely result. Preparing for the Psychological Consequences of Terrorism highlights some of the critical issues in responding to the psychological needs that result from terrorism and provides possible options for intervention. The committee offers an example for a public health strategy that may serve as a base from which plans to prevent and respond to the psychological consequences of a variety of terrorism events can be formulated. The report includes recommendations for the training and education of service providers, ensuring appropriate guidelines for the protection of service providers, and developing public health surveillance for preevent, event, and postevent factors related to psychological consequences.

In recognition of the 10th anniversary of the attack in Benghazi, a noted Libya expert and eyewitness to the attack provides a startling reconsideration of one of the defining controversies of our era. Ten years after an attack on the US diplomatic mission in Benghazi killed Ambassador Christopher Stevens and three other Americans, cries of "Benghazi!" still echo across America. But instead of a landmark event to be taken seriously, it has become a punchline, an empty word, or a code for controversy and political theatre. In this thrilling retelling, Ethan Chorin reveals Benghazi as a watershed moment in American history, one that helped create the world America lives in today: polarized, fearful, and dangerously unstable. Here, Benghazi is not a story contained in 13 hours, but a decades-long history beginning with the rise of Muammar Gaddafi, stretching through 9/11, the War on Terror, and the Arab Spring, and reaching into the present day, as the impact of the attack and ensuing controversy remain visible in America and around the world. Chorin draws on his own bone-chilling experience during the Benghazi attack, his expertise as a former diplomat and scholar of Libyan history, and new interviews with Libyan insiders, eyewitnesses, and key players like Hillary Clinton and Ben Rhodes. With this ambitious, engaging narrative, Chorin makes clear why Benghazi still matters so much ten years later—and why we can’t afford to continue overlooking and misunderstanding it.

In this groundbreaking book, a leading clinical psychiatrist redefines how we think about and treat victims of trauma. A "stunning achievement" that remains a "classic for our generation." (Bessel van der Kolk, M.D., author of The Body Keeps the Score). Trauma and Recovery is revered as the seminal text on understanding trauma survivors. By placing individual experience in a broader political frame, Harvard psychiatrist Judith Herman argues that psychological trauma is inseparable from its social and political context. Drawing on her own research on incest, as well as a vast literature on combat veterans and victims of political terror, she shows surprising parallels between private horrors like child abuse and public horrors like war. Hailed by the New York Times as "one of the most important psychiatry works to be published since Freud," Trauma and Recovery is essential reading for anyone who seeks to understand how we heal and are healed.

With “groundbreaking research on the psychology of resilience” (Adam Grant), a top expert on human trauma argues that we vastly overestimate how common PTSD is in and fail to recognize how resilient people really are. After 9/11, mental health professionals flocked to New York to handle what everyone assumed would be a flood of trauma cases. Oddly, the flood never came. In The End of Trauma, pioneering psychologist George A. Bonanno argues that we failed to predict the psychological response to 9/11 because most of what we understand about trauma is wrong. For starters, it’s not nearly as common as we think. In fact, people are overwhelmingly resilient to adversity. What we often interpret as PTSD are signs of a natural process of learning how to deal with a specific situation. We can cope far more effectively if we understand how this process works. Drawing on four decades of research, Bonanno explains what makes us resilient, why we sometimes aren’t, and how we can better handle traumatic stress. Hopeful and humane, The End of Trauma overturns everything we thought we knew about how people respond to hardship.