This second edition contains new material on interactive training and questioning skills. It also includes extensive revisions and coverage of electronic presentations. Packed with tips, ideas, and examples, this book consists of proven step-by-step approaches to planning and delivering effective technical presentations. Includes information on how to: gear presentations to engineering meetings, briefings, conferences, and training sessions; zero in on a presentation's topic and purpose; analyze the audience; arrange the room to boost effectiveness; and know your support media options. The Workbook's easy-to-follow worksheets, exercises, and checklists present the fundamental skills and advanced techniques that will help make every presentation successful. Best of all, the Workbook format allows the reader to work through each chapter or to jump directly to a specific skill.

This book shows professionals how to communicate effectively about technology in business and industry.

Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections, the first of which begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. The next part picks up the organizational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. The final part consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry.

Presenting an Effective and Dynamic Technical Paper: A Guidebook for Novice and Experienced Speakers in a Multicultural World is intended for inexperienced speakers as well as those aspiring to improve their communication skills in making either formal or informal presentations on a technical subject. The book focuses on how to make presentations to a cross-cultural audience, including such tactics as how to list the names of the co-authors on your presentation, how to handle eye contact and use humor, both of which can differ across the global spectrum of cultures. The cross-cultural focus of this book relates not only to the audience, but also to the speaker. This book also includes helpful tips for non-native English speakers. Discusses best practices in putting together an effective talk Focuses on leveraging the speaker’s existing skillsets to develop the delivery style that works best for that individual Features one-page quick reference guides for giving both formal oral and informal poster presentations Addresses cross-cultural communication, as well as particular concerns for non-native English speakers Includes a companion site with tools and video examples of formal and informal presentations for further self-guidance

A complete road map to creating successful technical presentations Planning a technical presentation can be tricky. Does the audience know your subject area? Will you need to translate concepts into terms they understand? What sort of visuals should you use? Will this set of bullets truly convey the information? What will your slides communicate to future users? Questions like these and countless others can overwhelm even the most savvy technical professionals. This full-color, highly visual work addresses the unique needs of technical communicators looking to break free of the bulleted slide paradigm. For those seeking to improve their presentations, the authors provide guidance on how to plan, organize, develop, and archive technical presentations. Drawing upon the latest research in cognitive science as well as years of experience teaching seasoned technical professionals, the authors cover a myriad of issues involved in the design of presentations, clearly explaining how to create slide decks that communicate critical technical information. Key features include: Innovative methods for archiving and documenting work through slides in the technical workplace Guidance on how to tailor presentations to diverse audiences, technical and nontechnical alike A plethora of color slides and visual examples illustrating various strategies and best practices Links to additional resources as well as slide examples to inspire on-the-job changes in presentation practices Slide Rules is a first-rate guide for practicing engineers, scientists, and technical specialists as well as anyone wishing to develop useful, engaging, and informative technical presentations in order to become an expert communicator. Find the authors at techartsconsulting.com or on Facebook at: SlideRulesTAC

A handbook that promotes the art of good speaking, Pocket Guide to Technical Presentations provides basic guidelines that foster confidence. Up-to-date information in a simple, straightforward format-you will learn to speak competently, overcome anxiety, analyze the audience, research a topic, and to organize, illustrate, and deliver a professional-level talk. After a comprehensive and interesting overview about public speaking and technical presentations, this convenient pocket guide covers audience analysis, coping with anxiety, presentation organization, illustrating the presentation, graphics, delivery, evaluation, and adapting to different situations. Because of its convenient size, ease of use, and informative appendix, this guide is invaluable to those who need to present information from all walks of life: from students to trainer-facilitators to CEOs.