Few conversational topics can be as significant as our troubles in life, whether everyday and commonplace, or more exceptional and disturbing. In groundbreaking research conducted with John Lee at the University of Manchester UK, Gail Jefferson turned the microscope on how people talk about their troubles, not in any professional or therapeutic setting, but in their ordinary conversations with family and friends. Through recordings of interactions in which people talk about problems they're having with their children, concerns about their health, financial problems, marital and relationship difficulties (their own or other people's), examination failures, dramatic events such as burglaries or a house fire and other such troubles, Jefferson explores the interactional dynamics and complexities of introducing such topics, of how speakers sustain and elaborate their descriptions and accounts of their troubles, how participants align and affiliate with one another, and finally manage to move away from such topics. The studies Jefferson published out of that remarkable period of research have been collected together in this volume. They are as insightful and informative about how we talk about our troubles, as they are innovative in the development and application of Conversation Analysis. Gail Jefferson (1938-2008) was one of the co-founders of Conversation Analysis (CA); through her early collaboration with Harvey Sacks and in her subsequent research, she laid the foundations for what has become an immensely important interdisciplinary paradigm. She co-authored, with Harvey Sacks and Emanuel Schegloff, two of the most highly cited articles ever published in Language, on turn-taking and repair. These papers were foundational, as was the transcription system that she developed and that is used by conversation analysts world-wide. Her research papers were a distinctive and original voice in the emerging micro-analysis of interaction in everyday life.

In groundbreaking research Gail Jefferson explores in fine detail the interactional complexities of talking about troubles, not in any professional or therapeutic setting, but in their ordinary conversations with family and friends.

Maya's friend Bailey loves to talk about everything and everyone. At first, Maya thinks Bailey is funny. But when Bailey's talk leads to harmful rumors and hurt feelings, Maya begins to think twice about their friendship. In her fourth book for children, relational aggression expert Trudy Ludwig acquaints readers with the damaging consequences of "trouble talk"-talking to others about someone else's troubles in order to establish connection and gain attention. Includes additional resources for kids, parents, and teachers, as well as advice from Trudy about how to combat trouble talk. Trudy Ludwig's books have sold more than 50,000 copies. Includes foreword by Dr. Charisse L. Nixon, author of Girl Wars: 12 Strategies That Will End Female Bullying.

From the author of New York Times bestseller You're Wearing That? this bestselling classic work draws upon groundbreaking research by an acclaimed sociolinguist to show that women and men live in different worlds, made of different words. Women and men live in different worlds...made of different words. Spending nearly four years on the New York Times bestseller list, including eight months at number one, You Just Don't Understand is a true cultural and intellectual phenomenon. This is the book that brought gender differences in ways of speaking to the forefront of public awareness. With a rare combination of scientific insight and delightful, humorous writing, Tannen shows why women and men can walk away from the same conversation with completely different impressions of what was said. Studded with lively and entertaining examples of real conversations, this book gives you the tools to understand what went wrong -- and to find a common language in which to strengthen relationships at work and at home. A classic in the field of interpersonal relations, this book will change forever the way you approach conversations.

This book develops a systematic model for the analysis and description of casual conversation in English, based on a large body of authentic data.

The bestselling linguistics professor examines how we communicate with each other and how you can maintain an effective conversation. At home, on the job, in a personal relationship, it’s often not what you say but how you say it that counts. Deborah Tannen revolutionized our thinking about relationships between women and men in her #1 bestseller You Just Don’t Understand. In That’s Not What I Meant!, the internationally renowned sociolinguist and expert on communication demonstrates how our conversational signals—voice level, pitch and intonation, rhythm and timing, even the simple turns of phrase we choose—are powerful factors in the success or failure of any relationship. Regional speech characteristics, ethnic and class backgrounds, age, and individual personality all contribute to diverse conversational styles that can lead to frustration and misplaced blame if ignored—but provide tools to improve relationships if they are understood. At once eye-opening, astute, and vastly entertaining, Tannen’s classic work on interpersonal communication will help you to hear what isn’t said and to recognize how your personal conversational style meshes or clashes with others. It will give you a new understanding of communication that will enable you to make the adjustments that can save a conversation . . . or a relationship. “Tannen combines a novelist’s ear for the way people speak with a rare power of original analysis. . . . Fascinating.” —Oliver Sacks “We are, all of us, foreigners to each other: editor and writer, man and woman, Californian and New Yorker, friend and friend. Dr. Tannen shows us how different we are, and how to speak the same language.” —Jack Rosenthal, Pulitzer Prize winner and editor, The New York Times “Tannen has a marvelous ear for the way real people express themselves and a scientist’s command of the inner structures of speech and human relationships.” —Los Angeles Times

This collection extends the conversation beginning with Gail Jefferson’s seminal 1996 article, "On the Poetics of Ordinary Talk," linking the poetics of ordinary talk with the work of poets to bring together critical perspectives on new data from talk-in-interaction and applications of Jefferson’s poetics to literary discourse. Bringing together contributions from Conversation Analysis and literary scholars, the book begins by analyzing the presentation which served as the genesis for Jefferson’s article to highlight the occurrence of poetics in institutional talk. The first section then provides an in-depth examination of case studies from Conversation Analysis which draw on new data from naturally occurring discourse. The second half explores literary poetics as a form of institutional talk emerging from the poetics of ordinary talk, offering new possibilities for interpreting work in classics, biblical studies, folklore studies and contemporary literature. Each chapter engages in a discussion of Jefferson’s article toward reinforcing the relationships between the two disciplines and indicating a way forward for interdisciplinary scholarship. The collection highlights the enduring influence of Jefferson’s poetics to our understanding of language, both talk-in interaction and literary discourse, making this book of particular interest to students and researchers in Conversation Analysis, literary studies, stylistics, and pragmatics.