After 33 years in the fire service, with 20 of those being responsible for others, Mike Kraus felt the obligation to pass the lessons he learned on to those who would follow in his footsteps. His motivation comes from the fact that the vast majority of what he learned about supervision, management, and leadership, was though his own experience, research, or observations - both good and bad - of others. Mike shares what he had to learn from the school of hard knocks. If he didn’t learn it, experience it, or practice it himself, he doesn’t share it. His purpose for writing this book is to give new and future bosses the foundation they need to be successful in their jobs, and to give present bosses the information they need to become more effective. His sincere desire is to inspire readers to be the best Supervisor, Manager, and Leader they can be, resulting in their organizations becoming more productive and successful.

You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're not alone. As Linda Hill and Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. At best, they just learn to get by. At worst, they become terrible bosses. This new book explains how to avoid that fate, by mastering three imperatives: · Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others. · Manage a network: Understand how power and influence work in your organization and build a network of mutually beneficial relationships to navigate your company's complex political environment. · Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.

This book targets the new supervisor without any experience in leading people and to whom leadership has been bestowed.

The Supervisor's Training Guide provides both the new and experienced supervisor with a practical and efficient way to understand and manage a diverse work force and to organize their time and communication so as to be a reliable contributor to the productivity of their organization. The program was developed from actual experiences of working supervisors and is presented in an interesting and easy to understand manner. It has proven to be successful in developing new supervisors and refining the skills of experienced supervisors for over twenty years and was been published in 2008 to make it available to a wide audience.

Don’t let a bad boss or manager hold you back from being successful! Every day millions of people with high potential are frustrated and held back by incompetent leaders. New York Times bestselling author and leadership expert John C. Maxwell knows this because the number one question he gets asked is about how to lead when the boss isn’t a good leader. You don’t have to be trapped in your work situation. In this book, adapted from the million-selling The 360-Degree Leader, and now distilled down for busy professionals, Maxwell unveils the keys to successfully navigating the challenges of working for a bad boss. In How to Lead When Your Boss Can’t (or Won’t), Maxwell teaches you how to: position yourself for current and future success, take the high road with a poor leader, avoid common pitfalls, work well with teammates, and develop influence wherever you find yourself. Practicing the principles taught in this book will result in endless opportunities—for your organization, your career, and your life. You can learn how to lead when your boss can’t (or won’t).

Long considered the standard in its field, the sixth edition of this practical, point-by-point guide to every major supervisory issue is now available in paperback. It contains new discussions of such timely topics as the ways in which recent environmental trends and innovations affect productivity . . . the impact of competency guidelines, computer surveillance, and expanding employee rights . . . and more. 30 line drawings.

Are you a new supervisor or an experienced manager assigned to a new team? In From Supervisor to Super Leader, you will learn how to build a high-functioning team that: - Enjoys a high level of trust...and loves showing up for work - Achieves extraordinary results - Consistently meet deadlines and goals