Containing ten years of experience, this complete "seminar in a book" includes success tips for supervisors, and "hands-on, real-world" activities that teach the many and varied skills necessary for success in today's workplace. It develops individuals who know not only about supervision, but who know how to supervise. Chapter topics cover leadership, facilitating change, communication, ethics, motivation, decision making and problem solving, performance appraisal, employee complaints, workplace violence, legal issues, training, health and safety, staffing, and team building and teamwork. For supervisors, team leaders, and work coaches--for on-the-job training, business and industry seminars, and distance learning.

Today's constantly changing work environment is fraught with job uncertainty, frequent mergers and acquisitions, and a general breakdown of trust between employer and employee. More than ever, it is critical for managers to proactively shift away from devaluing employees as marginal capital to empowering them as human capital. Perceived organizational support-employees' perception of how much an organization values their contribution and cares about their well-being-mutually benefits both employees and their organizations and is integral to sustainable employer–employee relationships. Using organizational support theory and evidence gathered from hundreds of studies, Eisenberger and Stinglhamber demonstrate how perceived organizational support affects employees' well-being, the positivity of their orientation toward the organization and work, and behavioral outcomes favorable to the organization. The authors illustrate these findings with employee experiences and strategic approaches of major organizations such as Southwest Airlines, Wal-Mart, Costco, and Google. Organizational psychologists, management consultants, managers, and graduate students will obtain a clear understanding of perceived organizational support and the practical knowledge needed to foster its development and positive outcomes.

Clinical supervision (CS) is emerging as the crucible in which counselors acquire knowledge and skills for the substance abuse (SA) treatment profession, providing a bridge between the classroom and the clinic. Supervision is necessary in the SA treatment field to improve client care, develop the professionalism of clinical personnel, and maintain ethical standards. Contents of this report: (1) CS and Prof¿l. Develop. of the SA Counselor: Basic info. about CS in the SA treatment field; Presents the ¿how to¿ of CS.; (2) An Implementation Guide for Admin.; Will help admin. understand the benefits and rationale behind providing CS for their program¿s SA counselors. Provides tools for making the tasks assoc. with implementing a CS system easier. Illustrations.

After 33 years in the fire service, with 20 of those being responsible for others, Mike Kraus felt the obligation to pass the lessons he learned on to those who would follow in his footsteps. His motivation comes from the fact that the vast majority of what he learned about supervision, management, and leadership, was though his own experience, research, or observations - both good and bad - of others. Mike shares what he had to learn from the school of hard knocks. If he didn’t learn it, experience it, or practice it himself, he doesn’t share it. His purpose for writing this book is to give new and future bosses the foundation they need to be successful in their jobs, and to give present bosses the information they need to become more effective. His sincere desire is to inspire readers to be the best Supervisor, Manager, and Leader they can be, resulting in their organizations becoming more productive and successful.

Social work supervision has been identified as one of the most important factors in determining the job satisfaction levels of social workers and the quality of service to clients. As an indirect but vital factor in the social work process, it is surprising that supervision has not received as much attention as other components of social work practice, such as social work research or administration. A book on social work supervision is desperately needed to bridge the gap between the demands of the field and the absence of literature. Social Work Supervision: Contexts and Concepts aims to provide readers with basic knowledge of theories, research, and practice of supervision. The book will address the needs of social work supervisors, frontline practitioners, students, and educators. The book is ideally suited as a text for graduate courses on social work supervision, as it contains a comprehensive literature review of the historical development, theories and models, and empirical research studies of the subject. Equally important, this is a book from practice experience in supervision that enhances the competence of supervisory practice. It will help social workers, supervisors, and administrators to realize and revitalize their "mission" in social work, that is, to benefit clients. Key Features: * Presents social work supervision as a rational, effective, and interactive process focusing on the whole person of the social worker * Discusses the history, the nature and definitions, and the theoretical models of social work supervision * Explores the major functions of social work supervision—administrative, educational, and supportive * Addresses the specific format and structure of supervision sessions

UNLOCK YOUR ORGANIZATION'S POTENTIAL AND IMPROVE PRODUCTIVITY "I hate my boss." Most employees have said or felt something like this at some point in their working lives. Many have resigned as a result, costing their employers untold amounts of money. With The 10 Keys of Effective Supervision, Rick Pierce and Jim Rowell hope to reverse that trend. The authors examine the following 10 Keys chapter by chapter: Supporting Growth Uniting Your Team Praising Others Expecting Excellence Requiring Accountability Valuing What You Believe Instilling Independence Sharing Continuously Optimizing Ownership Realigning Your Efforts The bottom line is productivity. Organizations exist to get things done. The objective is growth. If organizations are to thrive, they need the right kind of employees and the right kind of supervisors to lead them. About Rising Sun Consultants: Rising Sun Consultants is a management-consulting firm based in Harrisburg, Pennsylvania, which uses a holistic approach to servant leadership. Using a unique questioning style, Rising Sun Consultants helps clients improve productivity by focusing on the growth and development of their people. "It is our goal to serve organizations in creating, developing, and maintaining a culture which inspires and motivates people to reach new horizons--both personally and professionally." www.risingsunconsultants.com

A hardcover bestseller now in paperback presents a management program that encourages employee leadership--which today's companies must have more of if they are to survive the coming decades.