For students who want to advance their understanding of company logistics and supply chains, the author examines how a number of firms in a supply chain work together to create a flow of products and services that satisfies end customers, whilst enabling all the manufacturing and service companies involved to grow profitably. Including the most recent concepts and theoretical advances to emerge from the field of logistics and supply chain management, this text informs and assists its readers with the aid of case studies and accompanying questions, diagrams, photos and an accompanying website.

New research and experiences are demonstrating that shareholder value is improved dramatically when companies reach higher levels of operational excellence. Supply chain management, when planned, designed, and executed effectively, is the key to achieving high levels of operating performance which, in turn, drives shareholder value. The Ernst & Young Global Supply Chain Management Consulting Practice has assisted hundreds of well-known, multinational companies in minimizing their total costs, growing the business profitability, and achieving higher levels of customer satisfaction. Supercharging Supply Chains through speed, focus, and customer intensity enables smart companies to realize their visions and business strategies better than their competitors. Saving millions, increasing customer shares, and increasing "free cash flow" are kinds of benefits being reached by those select companies that operate high-performing supply chains in their global markets. Now, for the first time, key partners and leaders of the firm's Global Supply Chain Management Team reveal their proven approaches and industry-leading experiences to help your business improve. Beginning with an innovative view of supply chain excellence and its impact on shareholder value, Supercharging Supply Chains examines numerous management issues: why and how operational excellence helps companies sell more products; what new ideas are being implemented to achieve this excellence within the key business processes of Plan, Buy, Make, and Sell; how to introduce new products effectively into global supply chains; and how the best companies are making it happen. Supercharging Supply Chains cites case examples of such leading names as Procter & Gamble, 3M, Reebok, Dell Computer, Hewlett-Packard, Ford Motor, and several others to illustrate how the leaders benefit from these new ways of achieving value through operational excellence. Insightfully written by leaders in global supply chain management, and featuring their innovative perspectives and unparalleled expertise, this book is essential reading for all business executives and managers who want to achieve operational excellence and global supply chain success. "More than a treatise, Supercharging Supply Chains gives senior managers clear, strategic insights linking this much talked about subject to free cash flow and shareholder value goals. Well organized, the authors provide a strong, practical framework for understanding how cost, time, and speed are changing the way successful companies achieve operational excellence." - John W. Snow, Chairman, President and Chief Executive Officer, CSX Corporation "Supercharging Supply Chains is a book whose timing is right. In today's global markets competition is fierce, and the best companies are competing more and more through operational excellence." - Ken Watchmaker, Chief Financial Officer Reebok International, Ltd. "Probably one of the largest untapped opportunities in business today . . . Supercharging Supply Chains is loaded with practical advice on how to drive added value through integrated demand/supply management. We will put it to good use!" - Ralph W. Drayer, Vice President Efficient Consumer Response, The Procter & Gamble Company "With this book, readers get innovative and strategic perspectives for the global and regional management of the entire supply chain. At the same time, large cost reduction potentials are unlocked through supply chain management to improve your competitive position." - Hans-Dieter Panzer General Manager Logistics, Siemens

To survive and thrive in the competition, firms have strived to achieve greater supply chain collaboration to leverage the resources and knowledge of suppliers and customers. Internet based technologies, particularly interorganizational systems, further extend the firms’ opportunities to strengthen their supply chain partnerships and share real-time information to optimize their operations. Supply Chain Collaboration: Roles of Interorganizational Systems, Trust, and Collaborative Culture explores the nature and characteristics, antecedents, and consequences of supply chain collaboration from multiple theoretical perspectives. Supply Chain Collaboration: Roles of Interorganizational Systems, Trust, and Collaborative Culture conceptualizes supply chain collaboration as seven interconnecting elements including information sharing, incentive alignment, goal congruence, decision synchronization, resource sharing, as well as communication and joint knowledge creation. These seven components define the occurrence of collaborative efforts and allow us to explain supply chain collaboration more precisely. Collaborative advantages are also divided into five components to capture the joint competitive advantages and benefits among supply chain partners. The definitions and measures developed here examine some central issue surrounding supply chain development but this is also followed up with real-life managerial practicalities. This balance of theory and practical application makes Supply Chain Collaboration: Roles of Interorganizational Systems, Trust, and Collaborative Culture a strong resource for industry practitioners and researchers alike.

WHO IS THIS BOOK FOR? (see www.unchainyourcorporation.com for a lot more information and testimonials about this book) We are entering an era of super specialization and exceedingly targeted communication. Like other high level professionals, I cannot emphasize enough how important it is to articulate my target audience very carefully and accurately. Now there are potentially 4 scenarios. If you are the target audience, then everything ticks perfect. If you are not the target audience, but you know somebody who can possibly use the book and its core message, in which case I would encourage you to recommend the book to him/her. Alternately, you might be in a position where you are not yet in the target audience, but you are aspiring to be, in which case this book might prove valuable to you. If you are in none of those 4 positions, then regrettably this book is not going to be to your liking. So who is the target audience of this book? At Global Supply Chain Group, since our foundation in January 2000, we have worked with CEOs, boards, executives and senior decision makers in large to mid-size companies around the world, helping them achieve positive and measurable business transformations. Needless to say, our experience has entirely been with these individuals and they are the target audience for our books and intellectual property. More specifically, our ideal clients and partners as well as the ideal readers for this book would be the influential and resourceful executives, and the CEOs who expect a big positive change, a big delta in results, in profits, and revenues as a result of business transformations. Thus, these are the companies and executives who do not wish to keep asking what the next step is. They acknowledge the internal challenges and changes in the external marketplace as their first step. They understand the need for change. They are prepared to take the action. Most of them are large businesses with huge manufacturing, distribution, logistics, inventory and other physical infrastructure in their footprints. They know that a business transformation every few years is required in order to keep the business relevant with the trends in the market place, with the trends in technology, consumer taste as well as the changes in the political legal environment. They want to maximize their profitability while minimizing their risk by using a tried and tested methodology for business transformations, and they create long term partnerships with best-of-breed thought leaders and leverage those partnerships for positive business transformations over a period of time.