This book reviews latest research on the effectiveness of the chief information officer (CIO) in organizations and its impact on IT success. It presents a model of six different roles, in which a contemporary CIO can act: technology provider, strategic supporter, business thinker, innovation driver, integration advisor, and relationship manager. The book analyses the effectiveness of the CIO role based on four antecedents: CIO personal competence, CIO hierarchical position, the management environment, and the IT infrastructure of the organization in which the CIO operates. Altogether the literature review synthesizes the results of highly fragmented work related to CIO role effectiveness reported in 98 studies published during the past three decades. The book contributes to information systems literature by integrating what is known about the scope and responsibilities of CIO organizational roles in the present management context, and by guiding research and practice in revealing how and why CIOs can achieve effectiveness in the six roles. The book concludes with a discussion of the limitations of the study and potential avenues for future research.

In this book Linda Holbeche offers an historical narrative on the changing landscape of work since the 1980s and considers how definitions of organizational effectiveness have changed over time. She considers the characteristics and effects of the neo-liberal work culture of new capitalism, and how HRM practices have contributed to shaping this work culture. Influencing Organizational Effectiveness challenges mainstream thinking around business strategy, change and organizational effectiveness, and about the roles of HRM and management. While the overall tone of the book is critical, Holbeche argues that HRM can play an active role in giving voice to employees and advancing organizational effectiveness. Grounded in research, this book includes reflective questions, case studies and helpful guidelines to support HRM and organizational development professionals and master's-level students. It illustrates what ‘better’ might look like and how HRM can contribute to a new definition of effectiveness which is aligned to the needs of modern organizations.