Advancement in telecommunications has drastically changed the way that people communicate, particularly in a professional capacity. The onslaught of e-mail, text and even instant messaging has given people other means with which to communicate with one another, but in doing, the art of personal, verbal and face-to-face communication is being lost, resulting in miscommunication and broken personal and professional relationships.

Globalisation is quickly making the world smaller, but the work challenges larger. Colleagues and clients are diverse and work from different locations. So how do we stay connected, efficient and productive? What do we do to overcome technological, cultural and time challenges? With practical skills and effective techniques, Working in a Virtual World will help you to improve your business relationships, whether people are located on the next floor, in the next building or an entirely different country. This book gives you insights and hands-on techniques to make working in the virtual world work for you, including: communicating with clarity, using technology productively, overcoming time challenges, connecting with others, dealing with issues, being inclusive of diversity, working with cultural difference and leading effectively.

The measure of your success will most probably not depend on what you know, but who you know! It has never been more important to develop great relationships and ensure that you are in the right place at the right time. When you become an effective networker, opportunities will continually knock at your door. But simply connecting is not enough, and opportunities rarely happen by luck or accident. Skilful networkers plan their networking for a greater return on investment. Confident networkers polish their small talk and conversation to become a charming, popular guest at any event. In her clear, straightforward style, Sharon Connolly helps you discover the great benefits to be gained from networking and shares practical, effective techniques that will help you become a skilful networker and reap huge rewards.

Advancement in telecommunications has drastically changed the way that people communicate, particularly in a professional capacity. The onslaught of e-mail, text and even instant messaging has given people other means with which to communicate with one another, but in doing, the art of personal, verbal and face-to-face communication is being lost, resulting in miscommunication and broken personal and professional relationships.