Globalisation is quickly making the world smaller, but the work challenges larger. Colleagues and clients are diverse and work from different locations. So how do we stay connected, efficient and productive? What do we do to overcome technological, cultural and time challenges? With practical skills and effective techniques, Working in a Virtual World will help you to improve your business relationships, whether people are located on the next floor, in the next building or an entirely different country. This book gives you insights and hands-on techniques to make working in the virtual world work for you, including: communicating with clarity, using technology productively, overcoming time challenges, connecting with others, dealing with issues, being inclusive of diversity, working with cultural difference and leading effectively.

Presenting and public speaking is a worry for many working executives and professionals. Alison Lester helps the reader to abate these fears by helping them to understand why they react they way they do and how to overcome it. Alison also gives the reader the fundamentals of presenting effectively, from preparation to how to present and conduct oneself, to the presentation techniques and tools available to make one’s presentation unique and engaging. Written in an engaging and comprehensive manner and peppered with tips and personal exercises, Present for Success will equip you with just what you need to become the best presenter you can be.

The measure of your success will most probably not depend on what you know, but who you know! It has never been more important to develop great relationships and ensure that you are in the right place at the right time. When you become an effective networker, opportunities will continually knock at your door. But simply connecting is not enough, and opportunities rarely happen by luck or accident. Skilful networkers plan their networking for a greater return on investment. Confident networkers polish their small talk and conversation to become a charming, popular guest at any event. In her clear, straightforward style, Sharon Connolly helps you discover the great benefits to be gained from networking and shares practical, effective techniques that will help you become a skilful networker and reap huge rewards.

In today’s fast-paced information age, maximising your memory power is not an option but a necessity. We use our memory all the time, and the way we use it will affect what we achieve in our lives. No matter what your profession or occupation, mastering information and memory management skills will prove essential, and will help you to increase your productivity and profitability. Nishant Kasibhatla, Grand Master of Memory and World Record Holder, shares more than 20 simple yet practical techniques that will help you remember anything. By practising these techniques, you will be able to exercise your brain, focus better, remember things easily, retain information for longer and even impress people with special memory stunts. Learn to maximise your memory power today.

Your mind produces up to 70,000 thoughts a day—most of which are responsible for the decisions that you make. These decisions also determine your success both professionally and personally. However, we are taught what to think and not how to think. Information overload, short time frames and past failures can make even simple decisions and problems daunting. Do you lack confidence in your problem solving ability? Do you feel anxious when faced with a tough decision, or overwhelmed by lots of alternatives? Do you wish there was a formula for getting everything right? Executive coach and educator, Tremaine du Preez, fills this book with practical tools and effective techniques, all presented in a clear and practical manner. Making the right decision will be a breeze and no problem will be too difficult to handle when you are armed with these new and proven strategies.

Advancement in telecommunications has drastically changed the way that people communicate, particularly in a professional capacity. The onslaught of e-mail, text and even instant messaging has given people other means with which to communicate with one another, but in doing, the art of personal, verbal and face-to-face communication is being lost, resulting in miscommunication and broken personal and professional relationships.

Experience and paper credentials are often not enough in today’s highly competitive workforce. One’s image is an often-overlooked aspect in the workforce, but when considered, many limit one’s image to that of mere appearance. However, one’s professional image is about much more than just looking the part, but also behaving and sounding it. In this book, you will understand how your dressing can impact your superiors and subordinates perception of you, and how your behavior and personality can affect the impression that you want project. Learn to communicate in a fashion that reinforces – and not undermines – your authority or capability. Pick up tips on how to put your best foot forward and promote yourself in a manner that will get you remembered and going places. Let Pang Li Kin, a Certified Image Professional (CIP), show you how to evaluate your current image, how to decide on the characteristics to project and how to be consistent. She is the vice-president/president elect on the 2009–11 AICI South Asia-Singapore Chapter Board and is an appointed Success Coach with AICI globally. She runs her own company, Potenxia Unlimited, and has over 20 years of experience behind her.