Standard operating procedures (SOPs) and standard operating guidelines (SOGs) are invaluable to businesses of all sizes. From a multinational corporation to a start-up, any organization can benefit from clearly written and communicated SOPs and SOGs. SOPs are so important, but writing them can seem like a daunting task. How do you convey so much information without errors or misunderstandings? Entrepreneur and business coach Jerry Isenhour understands the difficulties. He also understands the rewards a working SOP program can deliver. He has done so for his own businesses in the service, retail and manufacturing segments. He has consulted with numerous management teams to assist them in producing theirs. Now he wants to help you perfect your own SOP writing skills for your business! Isenhour uses his experience as the chief executive officer along with his expertise as a business coach and consultant to share both the theory and practicalities behind SOPs. He covers how to start the SOP process, form a priority list, test the SOP, elicit team feedback, implement and distribute the SOP, evaluate its effectiveness in the workplace, troubleshoot any points of confusion, and use it to make your organization a success! With this new guide, take your company communications to the next level!

Do your SOPs help your business to improve its performance? Standard Operating Procedures, or SOPs, are an essential part of any business to ensure that quality and consistency occur like clockwork, amidst the busy-ness of day to day working.Unfortunately SOPs are often under-utilised and this short book can help you to get so much more out of your SOPs by making them part of your day-to-day management approach.Most businesses fail to use their SOPs effectively, relegating them to become a bunch of documents that get filed away, never to be looked at again!But, SOPs can be used as a tool to help you increase the performance of your business, if you use them in the right way.Whether you are new to SOPs or have come across this book as part of your lean manufacturing journey, the ideas contained in this practical guide can help your business regardless of which sector you operate in. Included in this book To help you make your SOPs an effective part of your business management approach, this book includes: A refresher on how SOPs can benefit your business. Effective ways to create your SOPs. The idea of 'writing pairs' to write evenmore effective SOPs. Creating a 'SOP map' to better use SOPs in an ongoing way. Linking your daily routines to your SOPs. Downloadable templates Also included with this book is a link to five downloadable templates that you can use immediately. The downloads include formats that you can use for your own SOPs and other documents to help you get the most out of your procedures. Download your sample now Click on the book's cover above to 'Look Inside', or download a free sample now to get started. In just a few minutes from now you could be planning how to make your SOPs a worthy business ally rather than a dormant collection of untouched documents!

Army Techniques Publication (ATP) 3-90.90 facilitates development of standard operating procedures (SOPs) in order to enhance efficiency and adaptability across the force. ATP 3-90.90 achieves this purpose through linking to a milWiki portal under the milSuite uniform resource locator (URL) containing guidance for tactical SOPs and unclassified examples of SOPs for reference. The SOP portal provides a baseline for developing new SOPs quickly and a forum for improving existing SOPs. The portal presents best practices consistent with doctrinal principles. The Combined Arms Doctrine Directorate established the SOP portal in 2009. The authors attempted to align the original information with pertinent doctrine and regulations. Where the portal's contents differ from current doctrine and regulations, the latter take precedence. The information in the SOP portal is not authoritative doctrine. The examples in the portal do not provide ready-to-use SOPs for Army units. Soldiers developing SOPs for their units are encouraged to apply critical thinking while referring to the models and other resources to aid their own content development. At a minimum, portal users must be familiar with this ATP, Field Manuals (FMs) 5-0 and 6-99.2; Army Regulations (ARs) 25-1, 34-4, and 380-5; and Department of the Army Pamphlet (DA Pam) 25-403. Soldiers are encouraged to use the portal to collaborate, to improve the portal's contents, and to upload new SOP examples. The SOP portal is secure and requires an Army Knowledge Online or Defense Knowledge Online login. The portal's contents are unclassified. Neither this manual nor the SOP portal is intended to regulate the appearance or content of unit SOPs. This ATP uses joint terms where applicable. When formal military terms are identified in the text of this ATP, the terms are italicized and the number of the proponent manual follows the definition. A standard operating procedure is a set of instructions covering those features of operations which lend themselves to a definite or standardized procedure without loss of effectiveness. The procedure is applicable unless ordered otherwise (JP 3-31). A SOP is both standing and standard: it instructs how to perform a prescribed and accepted process established for completing a task. Features of operations that lend themselves to standardization are common and usually detailed processes performed often and requiring minimal variation each time. Well-written and properly used unit tactical SOPs enhance effective execution of tasks; the benefits of SOPs are numerous. They reduce training time, the loss of unwritten information, the commission of errors, the omission of essential steps or processes, and the time required for completion of tasks. This does not mean, however, that carrying out SOPs never requires thought or that SOPs should never change. Indeed, tactical units must change some operating procedures as rapidly as operational environments and missions change. The SOP portal helps units avoid an unnecessary loss of effectiveness that could occur by maintaining unthinking dependence on outdated written procedures. The portal also helps units avoid a loss of effectiveness that could occur when units delay writing down processes that need to become standardized. The doctrine in this manual provides techniques for developing unit tactical SOPs. Units throughout the Army can take advantage of technology to obtain guidance, collaborate in real time, and find information quickly. This manual and the SOP portal are intended to enhance operational adaptability Army-wide. In the short term, the information in the SOP portal will help units establish or improve SOPs more rapidly. In the long term, the intention is that more and more units will build SOPs using the portal and the doctrine in this manual. SOPs throughout the Army should increase in similarity as the combination of doctrinal guidance and Army-wide milWiki collaboration facilitates consensus.

From Chaos to Control is for anyone who wants better results with less work. Are you worried about going on vacation? Are you getting unpredictable results from a process? Are too many mistakes happening? If you answered "Yes" to any of these questions, then this book is for you. It explains how to standardize processes and create effective work procedures, getting predictable results in just five steps. It's for operators, managers, and parents to organize processes, set expectations, and assign ownership. It reduces stress and improves results in manufacturing, service, administration, and even in your family!

A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures - they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: * write (and design) documents clearly (so employees will understand and follow the policies) * plan, analyze, and research each element * help employees increase efficiency, reduce mistakes and frustration, and save time and money - by providing clear guidelines to follow * avoid legal mistakes that can get a company in trouble.

Spanning every critical element of validation for any pharmaceutical, diagnostic, medical device or equipment, and biotech product, this Second Edition guides readers through each step in the correct execution of validating processes required for non-aseptic and aseptic pharmaceutical production. With 14 exclusive environmental performance evaluati