"Storti's cultural observations about India are spot on." - Ranjini Manian, CEO, Global Adjustments and author of Doing Business in India for Dummies Westerners and Indians are working more closely together and in greater numbers than ever before. The opportunities are vast, but so is the cultural divide. Misunderstandings and frustration due to cultural differences wreak havoc on success. In this revised edition of Speaking of India, author and intercultural communications expert Craig Storti attempts to ease the frustration, and bring cultural understanding in business and life. With a new foreword by Ranjini Manian, author of Doing Business in India for Dummies, the book also features new content on managing remotely, and the results of a five-year cultural survey. With more than a dozen years of experience working between the two cultures, Storti has identified key cultural flashpoints and the result is a powerful series of Best Practices, which is the basis of Speaking of India.

An article in the Harvard Business Review once said that the most valuable skill for the 21st century manager is the ability to work across cultures. Around the world, it is increasingly recognized that an understanding of a country's work culture plays a significant part in success at one's job. Every group of people has subtle drivers of behaviour, values and beliefs, an understanding of which could help you navigate your way around the workplace. Indians are no exception. We have some innate strengths that we seldom take credit for. Like the uncommon capacity to deal with ambiguity and to think on the fly; the emphasis we place on forming and sustaining relationships at work; and the willingness to go beyond the call of duty as we see our jobs as an extension of our personal lives. And then there are traits that may confuse the uninitiated at first and need some getting used to - such as saying 'yes' to an assigned task when we actually mean 'no', our flexible attitude to time, and the famous Indian head wag. Based on extensive interviews with corporate leaders - Indians as well as expatriates and repatriates, who offer insider and outsider perspectives on the psyche of the Indian in the workplace - How India Works is a guide to the cultural nuances and complexities of working in India. It will make your life in office a little easier.

This ground breaking textbook looks at the issue of managing across cultures: the difficulties and opportunities it brings and the competencies needed to handle situation and create solutions. Applying a constructive approach, Intercultural Management demonstrates how cultural diversity can be used as a resource to demonstrate synergy and complementarity. Taking a case-based approach, its innovative case studies examine a wide range of topics in international management, helping students to explore theory in the context of real-life situations. Taking the form of an edited collection, it offers a fascinating range of perspectives from a global panel of experts in the discipline. This will be the ideal companion to students taking courses on intercultural, cross-cultural, and international management at undergraduate, postgraduate and MBA level. It will also be valuable reading for organisations seeking to improve their intercultural management strategies.

This book is about Teamwork culture in India. This Revised edition includes a chapter on "Chalta-hai" attitude of Indians. It discusses the Teamwork related issues and suggests ways to overcome them. This book provides guidance to people who are working in India or planning to work with Indians.This book analyzes the work place behavior of Indians. It provides insight into how that particular behavior evolved, and also suggests techniques to overcome the negative influence of those behavior patterns.These Teamwork improving ideas are communicated through a fictitious story revolving around an American managing a software team in India. "John, a young American manager from the IT department of a major retail chain, comes to India to execute an IT project. This is the first overseas assignment for John. Dheeraj, Program Manager at India office, has been entrusted with the responsibility of helping and guiding John. Each chapter highlights one typical issue. It starts with John facing a problem then approaching Dheeraj for help. Dheeraj guides John in solving the problem. During this process Dheeraj shares some examples of his life and expresses his understanding of the reasons behind the situation, and gives suggestions on how it can be solved."This book addresses the common issues such as * Missing deadlines in-spite of the team working for long hours; * The Yes Sir / Yes Madam culture; * The prevalent Communication problems with Indian teams * The resistance to use the tools or share the knowledge * The "Chalta-hai" attitude, etc.This book helps non-Indians to enjoy working with Indians. It also highlights the need for improving the Indian Teamwork culture for effective project execution and for all-round growth of the country.

In 1980, SAGE published Geert Hofstede’s Culture’s Consequences. It opens with a quote from Blaise Pascal: "There are truths on this side of the Pyrenees that are falsehoods on the other." The book became a classic—one of the most cited sources in the Social Science Citation Index—and subsequently appeared in a second edition in 2001. This new SAGE Encyclopedia of Intercultural Competence picks up on themes explored in that book. Cultural competence refers to the set of attitudes, practices, and policies that enables a person or agency to work well with people from differing cultural groups. Other related terms include cultural sensitivity, transcultural skills, diversity competence, and multicultural expertise. What defines a culture? What barriers might block successful communication between individuals or agencies of differing cultures? How can those barriers be understood and navigated to enhance intercultural communication and understanding? These questions and more are explained within the pages of this new reference work. Key Features: 300 to 350 entries organized in A-to-Z fashion in two volumes Signed entries that conclude with Cross-References and Suggestions for Further Readings Thematic "Reader’s Guide" in the front matter grouping related entries by broad topic areas Chronology that provides a historical perspective of the development of cultural competence as a discrete field of study Resources appendix and a comprehensive Index The SAGE Encyclopedia of Intercultural Competence is an authoritative and rigorous source on intercultural competence and related issues, making it a must-have reference for all academic libraries.

This short guide offers practical insights for companies or foundations who want to run their business in India in a sustainable way.In this concise, expert guide, Caroline Twigg draws on her experience of setting up the India office for the World Business Council for Sustainable Development. She starts with a brief overview of India's history, culture and relationship with the environment, presents an overview of doing business in India in general, and then covers: policy and regulations that influence sustainability actions in India; how sustainability is interpreted in India and how that may impact a company's engagement; how companies already work on sustainability and what might come in the future; a valuable list of the organizations and resources that will help you deliver on your business and sustainability goals. If you work for an international company based outside of India, if you run a foundation with projects in India, if you have products or services with a sustainability focus and are hoping to expand your business in India, or if you are tasked with communicating your company's sustainability work in India, this book will help you engage with your partners respectfully, effectively and easily.