Skip the hypothetical discussions of what SAP Solution Manager doesget real-life, technical knowledge that will help you monitor your systems and analyze your business processes today! With release 7.1, say goodbye to CCMS and welcome an array of new options and possibilities to monitor issues across the system landscape.

This IBM® Redbooks® publication provides a technical overview of the features, functions, and enhancements available in IBM i 7.1, including all the Technology Refresh (TR) levels from TR1 to TR7. It provides a summary and brief explanation of the many capabilities and functions in the operating system. It also describes many of the licensed programs and application development tools that are associated with IBM i. The information provided in this book is useful for clients, IBM Business Partners, and IBM service professionals who are involved with planning, supporting, upgrading, and implementing IBM i 7.1 solutions.

Thoroughly updated and expanded! Includes new coverage on HANA, the cloud, and using SAP’s applications! In just 24 sessions of one hour or less, you’ll get up and running with the latest SAP technologies, applications, and solutions. Using a straightforward, step-by-step approach, each lesson strengthens your understanding of SAP from both a business and technical perspective, helping you gain practical mastery from the ground up on topics such as security, governance, validations, release management, SLA, and legal issues. Step-by-step instructions carefully walk you through the most common questions, issues, and tasks. Quizzes and exercises help you build and test your knowledge. Notes present interesting pieces of information. Tips offer advice or teach an easier way to do something. Cautions advise you about potential problems and help you steer clear of disaster. Learn how to... Understand SAP terminology, concepts, and solutions Install SAP on premises or in the cloud Master SAP’s revamped user interface Discover how and when to use in-memory HANA databases Integrate SAP Software as a Service (SaaS) solutions such as Ariba, Successfactors, Fieldglass, and hybris Find resources at SAP’s Service Marketplace, Developer Network, and Help Portal Avoid pitfalls in SAP project implementation, migration, and upgrades Discover how SAP fits with mobile devices, social media, big data, and the Internet of Things Start or accelerate your career working with SAP technologies

SAP can help you capture better information and deliver it more quickly, allowing you to make better decisions and maximize the business value of everything you do. However, SAP implementations require massive effort, total buy-in, and significant change throughout the organization. In SAP Implementation Unleashed, 10 expert SAP project managers, functional consultants, and technologists guide you through the entire journey, helping you avoid pain and pitfalls and gain all the benefits of SAP. The authors introduce start-to-finish business, technical, and project management roadmaps for successful SAP implementation. Then, drawing on their immense experience, they walk you through the entire process of planning and deployment—addressing make-or-break issues and hidden gaps that other guidebooks ignore. You’ll discover how to employ processes, models, and toolsets that help you achieve implementation excellence while systematically reducing cost and business risk. Along the way, you’ll find actionable advice and real-world insight into innovative project management, best-suited leadership, effective load testing, contemporary infrastructure implementation, and more. George W. Anderson is responsible for providing enterprise applications thought leadership for the EDS/HP office of the CTO. A long-time SAP consultant and PMI-certified project manager, George has authored several best-selling books and enjoys new challenges. Charles D. Nilson is a senior program manager for EDS/HP and has led many successful SAP implementation teams over the years. He is a PMI PMP and is SAP Partner Academy certified in MM and PP. Tim Rhodes is a senior SAP technical consultant for EDS/HP and a Basis/infrastructure veteran focused on implementing, migrating, and upgrading SAP Business Suite and NetWeaver solutions. Tim is also an SAP-certified technical consultant, OCP, MCSE, and HP Master ASE. Detailed Information on How To... Define the business vision driving your implementation, and use it to design your solution Use TCO techniques to fully understand SAP’s financial impact in your organization Structure your SAP project management office, business teams, technical support organization, and overall project team Size, plan, and test your SAP infrastructure to deliver the best performance and availability at the best cost Integrate SAP into an SOA environment Install and configure SAP Business Suite and NetWeaver components Perform basic functional configuration, testing, and change management activities Enable a smooth transition by successfully performing the critical tasks that immediately precede SAP Go-Live Choose the right mix of tools and applications to test, manage, and monitor SAP Prepare your SAP Operations team for its post-implementation responsibilities

Stay ahead of the curve with IT Service Management (ITSM)! This comprehensive guide provides everything youll need to work effectively with the latest versions of ChaRM and Application Incident Management (the new Service Desk).

This unique book helps administrators and IT managers to quickly understand the full functionality of SAP Solution Manager, release 4.0. Readers get a thorough introduction in the areas of Implementation and Operations, especially in the scenarios Project Management, Service Desk, Change Request Management, and the brand new function Diagnostics (root cause analysis). The integration capabilities with third-party tools from the areas of Help Desk and Modelling, as well as the relation between the functionality and ITIL Application Management are also dealt with in detail. The book is based on the latest information derived from the ramp-up experience of release 4.0, and makes extensive use of invaluable customer success stories. Highlights include: SAP Solution Manager and ITIL Support in the Application Management Phases End-to-End Solution Support Change Request Management Solution Monitoring and Reporting Solution Manager Diagnostics (Root Cause Analysis) Issue Management and Service Desk Roadmaps and Implementation Content Test Support and E-Learning Management Planning and Delivery of SAP Services Integration of Third Party Tools