The product of many years of practical experience and research in the software measurement business, this technical reference helps you select what metrics to collect, how to convert measurement data to management information, and provides the statistics necessary to perform these conversions. The author explains how to manage software development

Winner of the Shingo Publication Award Accelerate your organization to win in the marketplace. How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.

PART I: FUNDAMENTALS OF MEASUREMENT AND EXPERIMENTATION 1. Measurement: What Is It and Why Do It? 2. The Basics of Measurement 3. A Goal-Based Framework for Software Measurement 4. Empirical Investigation 5. Software Metrics Data Collection 6. Analyzing Software-Measurement Data PART II: SOFTWARE-ENGINEERING MEASUREMENT 7. Measuring Internal Product Attributes: Size 8. Measuring Internal Product Attributes: Structure 9. Measuring Internal Product Attributes 10. Software Reliability: Measurement and Prediction 11. Resource Measurement: Productivity, Teams, and Tools 12. Making Process Predictions PART III: MEASUREMENT AND MANAGEMENT 13. Planning a Measurement Program 14. Measurement in Practice 15. Empirical Research in Software Engineering APPENDIXES: A. Solutions to Selected Exercises / B. Metric Tools / C. Acronyms and Glossary / ANNOTATED BIBLIOGRAPHY / INDEX

""This is the single best book on software quality engineering and metrics that I've encountered."" --Capers Jones, from the Foreword"Metrics and Models in Software Quality Engineering, Second Edition," is the definitive book on this essential topic of software development. Comprehensive in scope with extensive industry examples, it shows how to measure software quality and use measurements to improve the software development process. Four major categories of quality metrics and models are addressed: quality management, software reliability and projection, complexity, and customer view. In addition, the book discusses the fundamentals of measurement theory, specific quality metrics and tools, and methods for applying metrics to the software development process.New chapters bring coverage of critical topics, including: In-process metrics for software testingMetrics for object-oriented software developmentAvailability metricsMethods for conducting in-process quality assessments and software project assessmentsDos and Don'ts of Software Process Improvement, by Patrick O'TooleUsing Function Point Metrics to Measure Software Process Improvement, by Capers Jones In addition to the excellent balance of theory, techniques, and examples, this book is highly instructive and practical, covering one of the most important topics in software development--quality engineering. 0201729156B08282002

The author explains what is meant by software measurement and how to decide what to measure; how to use measurement to support different aspects of a process improvement programme; how to set quantitative goals using a pragmatic approach to the Goal-Question-Metric paradigm; how to set up a metrication programme and design a data collection system; and how to analyse the software data collected.

In this comprehensive introduction to software measurement, Ebert and Dumke detail knowledge and experiences about the subject in an easily understood, hands-on presentation. The book describes software measurement in theory and practice as well as provides guidance to all relevant measurement tools and online references. In addition, it presents hands-on experience from industry leaders and provides many examples and case studies from Global 100 companies. Besides the many practical hints and checklists, readers will also appreciate the large reference list, which includes links to metrics communities where project experiences are shared.

The role of metrics and models in software development; Software metrics; Measurement and analysis; Small scale experiments, micro-models of effort, and programming techniques; Macro-models of productivity; Macro-models for effort estimation; Defect models; The future of software engineering metrics and models; References; Appendices; Index.