Featuring pragmatic guidelines for all administrators and practitioners in the social services, this book presents both theory and case materials to give the student of social administration a textured understanding of the social agency and its dilemmas and walks the student through the very practical daily problems and challenges. Published in two parts: Volume 1: An Introduction to Human Services Management Volume 2: Managing Finances, Personnel, and Information in Human Services

Rather than treating financial management as an independent administrative practice, Financial Management in Human Services provides students and social service administrators with a conceptual framework in which financial management is the major responsibility of an administration, not just a separate practice. This text describes how the integration of administrative practice with fiscal responsibility and accountability will help you plan better programs, account for all fiscal transactions, and coordinate and evaluate services more effectively. Containing many different approaches on how to determine costs, obtain information, and collect data, this text will help you clearly evaluate your organization’s progress and determine if your program goals are being reached. Financial Management in Human Services also discusses other topics related to efficient management, including: applying financial management techniques to the areas of program planning, service monitoring, estimating service and unit costs, and setting future service priorities in order to make better business decisions utilizing the information generated from the Financial Management System (FMS) to improve administrative functions, such as forecasting and goal determination, activity flow and service provision monitoring, and service planning according to program policy examining the importance of the four administrative subsystems-- budgeting and accounting, service coordination, program planning, and program evaluation choosing a FMS with consideration to certain factors, such as availability of information and identifying informational needs of the administration listing of reactive and proactive types of financial reports that help administrators evaluate the costs of services provided and identify problems in balancing the fiscal budget using methods such as a line item analysis to accurately compute the costs of staff involvement in a program This organized, straightforward text will help you evaluate all costs-- from salaries, travel time, and office supplies to direct costs to make your office more organized and productive. Complete with questions and answers about starting and maintaining a FMS, Financial Management in Human Services will enable you to manage finances more efficiently, making it easier for you to reach and set goals that better serve your clients.

The second edition of Martin’s practical text continues to provide a solid grounding of financial management for human services and social work students and professionals, while maintaining a concise and approachable style. Starting with a foundation of the basics of financial management, a comprehensive overview includes topics such as budgeting systems; financial accounting and the interpretation and analysis of financial statements; performance measures; forecasting of revenues, expenses, and caseloads; fee setting; government contracts and grants; fund development; risk management; and auditing. Readers apply the concepts, principles, and tools introduced in each chapter through case studies and exercises that encourage mastery of the content in real-world situations.

Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.

Environmental Practice in the Human Services points to the need for the human services to return to their historic mission of environmental change. It moves beyond the more general conceptual emphasis on person-in-environment toward the development of an environmental practice technology based on an intervention model which prescribes specific micro and macro roles and functions. It may open the way to recapturing the conceptual breadth which characterized the first 40 years of social work as a professional and occupational entity. The “ecological” perspective in social work has fostered an interest in the impact of social environments on service consumers. Environmental Practice in the Human Services tries to rectify the historical imbalance in the human services that has emphasized people-changing methods, giving secondary emphasis to environmental change. It instructs students preparing for practice in the human services, as well as agency practitioners, in the knowledge and skills necessary in environmental practice. Cases in environmental practice are used to illustrate how these skills are utilized in actual practice situations. The book’s scope includes practice at the direct service, adminstration, planning, and social policy levels; it integrates micro and macro practice and shows how these two levels of practice are interdependent. This enables human service practitioners to create and/or modify social environments to enhance the functioning of clients being served in human service programs. Topics covered include: important skills in environmental practice, including decisionmaking, negotiating, and leadership community practice and resource coordination social support the impact of organizational environments on practice environmental practice for the chronically disabled Author Neugeboren’s approach is unique in its in-depth focus on environmental practice, applying concepts of social environment to specific practice roles. This practice-specific content, which provides tools needed for environmental practice, is in contrast to existing texts on the social environment which are very theoretical and not integrated with practice. He includes material from the field of social ecology which has not been included in existing texts. It shows how practitioners and administrators, planners, and policymakers can facilitate and support each other’s work. Reading Environmental Practice in the Human Services will enlighten students and practitioners with specific skills for impacting on different social environments to enhance client benefit. It tells how a direct service practitioner can determine which organizational environments are suitable for particular client needs in making agency referrals. It also provides administrators with information about designing, planning, and managing agencies with functional organizational environments which achieve effective services.