Based on the results of more than a decade of research by the Pew Partnership for Civic Change, Smart Communities provides directions for strategic decision-making and outlines the key strategies used by thousands of leaders who have worked to create successful communities. Smart Communities offers leaders from both the public and private sectors the tools they need to create a better future for all the community's citizens. Using illustrative examples from communities around the country, Smart Communities shows how these change agents' well-structured decision-making processes can be traced to their effective use of seven key leverage points: Investing right the first time Working together Building on community strengths Practicing democracy Preserving the past Growing leaders Inventing a brighter future

In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.

Making an online community that grows and survives isn't easy. This guide explains how to create a successful online community that surpasses expectations and provides the benefit of increased business sales and customer loyalty and satisfaction.