In modern-day settings where strategies change in waves and tasks emerge to serve obstacles, effective leadership often involves navigating through uncharted waters. Yet, amidst the whirlwind of contemporary management theories and business lexicon, there exists a reservoir of timeless wisdom offering profound insights into the art of leadership and organizational excellence. Welcome to "Simplifying Management Skills: Lessons from Ramayana." In this transformational journey, we venture into a timeless narrative that transcends epochs and the boundaries of much of our understanding of leadership and management, drawing inspiration from one of the world's most esteemed epics: the Ramayana. As a flagship of Indian tradition, the Ramayana is no mere tale of heroism and righteousness; it, indeed, stands as a classical text, bringing into harmony managerial doctrines that remain timeless, proving a treasure trove of lessons for managers engaged in the intricate journey of leadership in the corporate world.

In modern-day settings where strategies change in waves and tasks emerge to serve obstacles, effective leadership often involves navigating through uncharted waters. Yet, amidst the whirlwind of contemporary management theories and business lexicon, there exists a reservoir of timeless wisdom offering profound insights into the art of leadership and organizational excellence. Welcome to "Simplifying Management Skills: Lessons from Ramayana." In this transformational journey, we venture into a timeless narrative that transcends epochs and the boundaries of much of our understanding of leadership and management, drawing inspiration from one of the world's most esteemed epics: the Ramayana. As a flagship of Indian tradition, the Ramayana is no mere tale of heroism and righteousness; it, indeed, stands as a classical text, bringing into harmony managerial doctrines that remain timeless, proving a treasure trove of lessons for managers engaged in the intricate journey of leadership in the corporate world.

The book includes empirical research and case studies embracing human capital, relational capital and structural capital in context to Hospitality and service sectors. From a learning and managerial perspective, the book will identify effective managerial practices in hospitality and varied service sectors significant for sustaining business performance and competitive advantage. Managerial Skills book covers , Role – Many Managers have been playing the Managerial role for a long time but are really not aware of what’s the difference between their role, that of a leader and that of a Supervisor. The awareness that such sessions create make some of them realize that they land up executing when they should be managing the executioners! Interpersonal Style – We all behave in a specific manner based on our personality. This behavior may help or impede our interpersonal relationships. Our Managerial Skills Training sessions are a huge eye opener in this area and give the participants direction into what they need to work on. It also makes them aware of the behavioral styles of others and how they may come across to the people around them. Apart from this, it also equips them with a tried and tested tool on handling conflict effectively. Motivation – Keeping your team motivated is prime for any Manager. However, Managers sometimes lose track of what they need to do to provide that motivation to different team members. After all, what motivates one may not motivate the other! Time Management – Ensuring that we get the most out of our day and also help our team members do the same is again very important. Our Managerial Skills Training throws light on aspects of planning and prioritization that can help Managers improve productivity. Goal Setting – Imagine having a team where the members are headed in different directions. That’s really not going to help you fulfill your team or organizational goals! Therefore defining these goals and defining them smartly for team members to follow is something that we teach during these sessions.

This book has been written with the thought process to synergize ancient teachings of the Ramayana with modern world covering characters of Ramayana and their characteristics in the present corporate world for example Prabhu Shree Ram: Values, ethics and leadership style to be practiced and learned in corporate, professionals, academics and among policy makers. Hanuman Ji as a benchmark in chief executive functions in planning, organizing, dedication, communication and coordination. Jambavant Ji's role as a senior advisor to be replicated in the present system for senior leadership as motivator and strategic planner, Lakshman Ji as strength of valor and wisdom, Angad Ji depicts in negotiation style and international relations. The objective of this book is to propagate Ramayana as an epicenter of management principles in simple terms. This book will also analyze Prabhu Ram and Ravana's style of management.

This book is designed with a compact, easy-to-understand language and incorporates new topics to reflect the latest thinking in the field. It harmoniously balances time-tested management principles with their successful application in a dynamic world. The third edition has undergone significant enhancements, making it more compact and accessible. To maintain readability, the revised edition includes examples, charts, tables, and various study aids. Each chapter features case studies and skill-building exercises to provoke creative thinking and problem-solving. Additionally, role-play exercises offer students valuable learning opportunities by allowing them to assume roles or act out given situations, which can be performed individually, in pairs, or groups. This book is designed to meet the needs of students in: • B.Com. (Hons.) Core Paper based on Undergraduate Curriculum Framework (UGCF) for the University of Delhi • Non-Collegiate Women's Education Board (NCWEB) • School of Open Learning (SOL) of the University of Delhi • Various universities throughout India The Present Publication is the 3rd Edition, authored by V.S.P. Rao, with the following noteworthy features: • [Chapter Outline] Each chapter begins with a clear statement of topics covered, helping students to outline a clear road map from an examination perspective • [Textual Matter] The book is divided into 19 chapters, covering: o Introduction o Planning o Organising o Directing & Controlling o Salient Developments & Contemporary Issues The content is research-based, student-friendly, and eminently readable due to its straightforward language. The text offers a lively commentary in a conversational style on the ongoing nature of real organisations and the behaviour of individuals and teams within them. • [Contemporary Examples] Complex theoretical topics are explained through contemporary examples • [Charts | Boxes | Tables] These are included to present the content in a concise format • [Case Studies & Skill-Building Exercises] Provided at the end of each chapter to develop problem-solving skills and show how theoretical concepts are applied in real-life • [Role Play Exercises] Offer students great learning opportunities by assuming roles or acting out given situations • [Chapter Summary & Review Questions] Each chapter concludes with a summary of important points and test questions to help students check their understanding of key issues The contents of the book are as follows: • Introduction o An Overview of Management § Introduction to management and defining who managers are § Examination of traditional and modern views of management § Different perspectives on management and the core functions managers perform § Importance of studying management § Summary, test questions, skill builder (Select your Venture), and case study (Ordinary People Delivering Extraordinary Results) o Managerial Roles, Levels, Skills & Competencies § Nature of managerial work and the roles managers play (interpersonal, informational, decisional) § Classification of managerial levels and required skills § Understanding managerial competencies, their classification, and methods to improve them § Summary, test questions, skill builder (Role Play Exercise), learning exercise (Managerial Skills Test), and case study (To Do or Not to Do?) o Coordination § Introduction to coordination, its need, and significance § Principles, processes, techniques, and types of coordination § The systems approach to coordination § Summary, test questions, skill builder (Where You Stand Now and Where You Want to Be?), learning exercise (How to Save a Sinking Ship?), and case study (In Search of Greener Pastures). o Theories of Management o Overview of modern management thought o Summary, test questions, learning exercise (What to Do with Munna Bhai?), and case study (Bureaucracy Still Works at UPS) o Appendix on value-oriented holistic management with lessons from Bhagavad Gita and Ramayana • Planning o Planning & Objective Setting § Introduction to planning, its importance, and limitations § The planning process, principles, effective planning techniques, and types of planning § Setting organisational objectives and goals § Summary, test questions, learning exercise (A Time Management Plan), skill builder (How Do You Plan to Achieve the Goals?), role-play exercise, and case study (New Management Challenges for the New Age) o Decision Making § Introduction to decision making, its characteristics, and importance § Types of decisions, the rational decision-making process, and the concept of rationality § Administrative decision-making, satisficing decisions, and decision-making conditions § Role of information in decision-making, group decision-making, and related techniques § Summary, test questions, learning exercises (Keep a Journal, Group Decision Making at Work), and case study (Ethical Dilemma of the Spitzer Group) o Business Firm Environment & Industry Structure § Concept, features, and importance of business environment § Internal and external environment, micro and macro environment § Industry Structure and the Five Forces Model § Summary, test questions, skill-building exercises, and case study (ABC Limited) o Business Level Strategic Planning § Relationship between planning and strategy § Strategic management, the strategic management process, and business-level strategic planning § Competitive advantage, resources and capabilities, and competitive strategies (cost leadership, differentiation, focus) § Summary, test questions, learning exercise (Core Strengths of a Company), and case study (Walmart's Failure in Germany). • Organising o Organising § Introduction to organisation as a structure and process § Principles of organisation and organisation design (contingency theory) § Traditional organisational structures § Summary, test questions, learning exercises, and case studies (Changing the Organisational Culture, Work Redesign in an Insurance Company) o Departmentalisation & Types of Organisation Structure § Need and importance of departmentalisation, bases for it, and choosing a basis § Types of organisational structure, making matrix organisation work § Summary, test questions, skill-building exercise (Developing an Organization Structure), and case study (The Wrong Job) o Delegation and Decentralisation § Introduction to authority, responsibility, and accountability § Nature, process, and principles of delegation § Centralisation vs. decentralisation, advantages, disadvantages, and factors determining degree § Summary, test questions, skill-building exercise (The Ethical Dilemma), and case study (The National Sales Manager) o Interface Between Formal and Informal Organisations § Emergence, features, and types of informal organisations § Summary, test questions, skill-building exercises, and case study (Fish Out of the Pond) • Directing & Controlling o Motivation § Importance, nature, determinants, and theories of motivation § Techniques for motivating employees using financial and non-financial incentives § Summary, test questions, skill-building exercises, and case study (Fool's Paradise) o Leadership § Effective leaders, leadership styles, and theories § Improving leadership potential and effectiveness, followership § Summary, test questions, skill-building exercise (Between the Devil and the Deep Sea), and case study (Choice of a Leader) o Controlling § Features, importance, limitations, and types of controlling § Control techniques (traditional and modern), accountability for performance § Summary, test questions, skill-building exercise (Meeting Water Bed Demand), and case study (A Purchase Manager's Troubles) • Salient Developments & Contemporary Issues o Values and Ethics § Types, impact, and management of values, value systems across cultures § Summary, test questions, skill-building exercises, and case study (The Loyal Employee) o Entrepreneurship & Innovation § Qualities, functions, and roles of entrepreneurs § Entrepreneurial decision-making process, social entrepreneurship, innovation, and its challenges § Summary, test questions, skill-building exercises, and case study (The Demise of Boo.com) o Managerial Challenges in the 21st Century § The new workplace, rewards and challenges of being a manager § Summary, test questions, skill-building exercises, and case study (The Dilemma) o Contemporary Issues § Workforce diversity, internationalisation, digitisation, and subaltern management ideas § Summary, test questions, skill-building exercises, and case study (Smart Beginning)

A Comprehensive and Authentic textbook on “Management Principles and Applications” for B.Com.(H) Semester 1st (Core Paper) Based on Undergraduate Curriculum Framework (UGCF) for University of Delhi, Non-Collegiate Women’s Education Board (NCWEB), School of Open Learning (SOL) of the University of Delhi, and other Universities across India.