Skill based system for anyone who works in sales.

This book is designed for those of you who have never worked in retail before and would like the low down from a seasoned pro about how it all works so that you can convince a future employer that you can make the change from mechanic or nurse or factory worker, if you are just finishing your school years or whatever it is you do now, to a valuable employee in their organisation. In this book is a step-by-step guide to the basics of selling that will get you headed in the right direction for making more money. It is also designed for those of you who may like to develop better retail skills to be able to go from department store shop assistant to a more challenging and more profitable role in a commission-related environment such as electrical, mobile phones, furniture or real estate. Commission-based retail jobs can earn you so much more money than regular retail jobs and give you a level of enjoyment that the others just can't. The techniques in this book will take you from being an order-taker to being a top salesperson. It may seem that there is an overwhelming amount of information here and you may think, 'How am I going to do all that in one interaction with a customer?' The answer is that most of this will become automatic after you have been doing it for a while and you won't even know you are doing it. If you start out with the basics before you move onto the advanced techniques you will be just fine. In fact, you will be streets ahead of most of the sales people out there! There may be some of you who are reading this book that have achieved great success in the above fields of retail and just want a refresher; a get back-to-basics type of journey. There will be many things in here that you already know and hopefully there will also be some you don't, or possibly some things you used to do but have forgotten about. The section on Advanced Selling Techniques will give you hints and tips on how to hone your already considerable skills and increase your income. You want to maximise what you are earning by continuing to increase your skill level. This level is by no means exhaustible, you can get better and better every day and earn more and more money. The difference between this book and all the others out there is that this book is also about creation. Creating something in your life, your customers' lives and in the culture of the company you work for. It's about you being more than an instrument. It's about you being able to create fulfillment and joy through your job in retail. It's about inspiring those around you and being the best you can be. We have a unique opportunity in retail. We come into contact with hundreds of people every week. If you worked in an office or factory, you would probably only see the same people week in and week out, so being exposed to the public every day is your opportunity to make a difference in people's lives. Large or small differences, it doesn't matter which, the point is to not waste your chance to create a new way of interacting that enhances all our experiences on this planet in our life time. This is the secret to making more money in your job in retail. It's all about what you give to your customer and not what you will get form them. All the great money gurus in the world talk about contribution. What are you contributing to society? How are you enriching their lives? So there it is. All spelled out for you in simple easy steps and every day language. I wish you all the best!

Whether you are selling business to business or to consumers, this guide shows in simple steps how to build a better rapport with your prospects, how to use a sales structure that works, how to overcome objections, how to read and understand body language and how to come away with the business.

"Selling is a complex process. In order to succeed, sales professionals need to have not only a healthy self-esteem, but also a precise, proven system to get them confidently through each sales call. In Ten Steps to Sales Success, sales expert Tim Breithaupt both teaches and inspires -- providing a treasure-trove of practical tools and techniques designed to cover the entire selling process from A to Z. The book presents a complete methodology based on the author's Ten-Step Model of Sequential Selling, comprising: * Attitudes of Success * Time Management * Prospecting * Building Rapport and Trust * Probing and Listening * Value-Added Solutions * Closing * Creative Negotiation * Action Plans * and Follow-Up. Perfect for both sales novices and veterans, the book includes humorous illustrations to support key points, and provides numerous ""how-to"" examples. It is a must-read for anyone seeking to move beyond sales survival to sales excellence."

What are the best ways to achieve more sales? Imagine if you could get your clients and customers on your side instantly and make selling easy and fun! Selling at any level will test you - whether it's the everyday challenges we all face or the pressure of that big opportunity you can't afford to miss. Full of great examples and practical advice, the Simple Steps to Sales will give you the strategies you need to become proficient in the art of sales. Learn how to: - develop the right mind-set, values and beliefs for sales - be organized and confident before any sales call - how to start any sales call off the 'right' way - how to question and listen the easy way - how to close the call and get the business Using the simple and proven techniques in this book, you will be able to sell easier, more often and have fun along the way - whether you are beginner in sales, or it has been your chosen profession for some time.

Joe Girard was an example of a young man with perseverance and determination. Joe began his working career as a shoeshine boy. He moved on to be a newsboy for the Detroit Free Press at nine years old, then a dishwasher, a delivery boy, stove assembler, and home building contractor. He was thrown out of high school, fired from more than forty jobs, and lasted only ninety-seven days in the U.S. Army. Some said that Joe was doomed for failure. He proved them wrong. When Joe started his job as a salesman with a Chevrolet agency in Eastpointe, Michigan, he finally found his niche. Before leaving Chevrolet, Joe sold enough cars to put him in the Guinness Book of World Records as 'the world's greatest salesman' for twelve consecutive years. Here, he shares his winning techniques in this step-by-step book, including how to: o Read a customer like a book and keep that customer for life o Convince people reluctant to buy by selling them the right way o Develop priceless information from a two-minute phone call o Make word-of-mouth your most successful tool Informative, entertaining, and inspiring, HOW TO SELL ANYTHING TO ANYBODY is a timeless classic and an indispensable tool for anyone new to the sales market.

Retail professionals know that successful selling means building a clientele. However, traditional sales training still puts too much attention on the seller and on developing strategies for the short-term sale. Taking the "I" Out of Clientele turns the conventional wisdom of selling on its head by moving the focus from the seller to the customer, where it truly belongs. After all, no one likes to be "sold." Customers want to be "helped." With simple, easy-to-apply strategies, retail expert Cheryl Beall shows how to turn potential customers into lifetime clients. You'll discover a selling style that is more natural, more comfortable, and ultimately more effective, as she reveals her proven secrets: * The Don'ts and Do's of Selling * The Indispensable Art of Intelligence Gathering * The 30-60-90 Day Contact Calendar * The WIFM- One Thing We Just Can't Live Without You'll also find tips for creating an effective "Rapid Response" thank-you note, a tactical telephone approach, and a client book that really gets results. By changing the question from "what can I sell the customer?" to "what does the customer need?" Taking the "I" Out of Clientele turns a simple business transaction into a relationship. The result is not only happier customers. It's better business.