Built on independent research and financial audits of a number of newly created Shared Service Centers (SSCs) in Poland, Local Government Shared Services Centers: Management and Organization is the first book to thoroughly examine the organization, development and effectiveness of the shared service market in the Polish public sector.

By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service.

Municipal Shared Services and Consolidation provides a comprehensive and clear review of the theories and practices of structuring and managing complex local government services. Intended for both students and practitioners, this volume in the Public Solutions Handbook Series addresses concepts and processes of shaping collaborative arrangements in public service with goals of effectiveness and efficiency in mind. The Handbook begins with a review of theories of shared services and consolidation, highlighting conceptual foundations, practical barriers, and cultural considerations related to these efforts. Specific, practical advice follows, highlighting the processes of creating, implementing, and managing shared services and consolidation agreements. Municipal Shared Services and Consolidation is exceptionally well written and is amplified by examples, cases, illustrations, and a comprehensive bibliography.

Despite the pressure for local councils to follow the lead of the private sector and develop shared service and partnership arrangements, the barriers in terms of culture, differences in priorities across councils and lack of experience are formidable - yet this is the most likely source of meeting government targets for reduced overheads and improved organizational effectiveness. By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service. It seeks to examine the evidence of the cost, effectiveness and quality improvements achieved from sharings. This ground-breaking book has been written for everyone in local government; it explores the political and cultural barriers, and legislative/legal framework for joint workings, explains how to find an appropriate governance vehicle, and how to gain the commitment of partners. It deals with political and managerial concerns, risk aversion and parochial issues, and the possible impact on the reputation and performance of both sharers. Shared Services in Local Government is the only comprehensive study for the UK and it will ensure any public sector organization pursuing this route is able to approach the task of creating a shared service with a real understanding of the issues involved.

This book is a bold prescription for local government reform that moves well beyond the old arguments regarding consolidations (also referred to as amalgamations) and co-operation (sometimes referred to as shared services) to paint a picture of an efficient, effective tier of government that strikes a balance between the right of persons to pursue their existential ends and the need to promote the common good. The book presents a system of local government that balances human dignity with the common good, restrains Leviathan, provides a voice for the disenfranchised (and even the disinterested), and delivers goods and services efficiently and effectively. Ironically, what is often argued to be the weakness of local government in many jurisdictions – the fact that it is merely a creature of statute – is also the best hope we have of making the oft cited rhetoric about how ‘local government is the closest to the people that serves the people best’ become reality.

Australian local government finds itself operating under conditions of acute financial austerity, manifested most plainly in a burgeoning infrastructure backlog. Various policy measures have been adopted to relieve this financial distress, most notably recent structural reform programs centred on forced council amalgamation. However, compulsory consolidation has not only failed to achieve its intended aims, but it has also served to diminish 'local voice' and 'local choice' and left a lasting legacy of bitterness and division.By contrast, as an alternative method of reaping the benefits of scale, scope, specialisation and size in local government service provision, but without all the deleterious effects of forced council mergers, service shared services offer significant promise for local government. Councils in Cooperation is the first attempt to comprehensively explore and assess the potential of resource sharing, shared services and other forms of inter-council cooperation in the Australian local government sector.Drawing on the full weight of international and Australian literature, Councils in Cooperation evaluates the theoretical literature on shared services and advances a new conceptual framework for explaining the comparative performance of shared service programs in practice. The authors consider alternative models of shared service provision and investigate the relative merits of these models. The book then systematically assesses the global empirical evidence on shared services and explores successful - and failed - attempts at shared services in the Australian milieu, providing various case studies of Regional Organisations of Councils, Strategic Alliances as well as vertical and horizontal shared service arrangements in contexts as varied as Greater Western Sydney, the NSW Central Tablelands and Riverina, and Outback Queensland.The policy implications arising from this wealth of material are examined in depth in Councils in Cooperation. The authors present a cogent case for policy makers to encourage local authorities to pursue shared service arrangements in selected areas of policy provision so as to reap the benefits which can flow from larger scale and greater specialisation, rather than rely on the heavy-handed and blunt instrument of forced amalgamation. Moreover, heightened cooperation between councils may well foster a 'bottom-up' revival of regional development with much better prospects for success than the current pattern of 'top-down' regionalism simply imposed on regional communities by national and state governments.Brian Dollery in the News - 30 April 2013, SMH. Read full article...

Built on independent research and financial audits of a number of newly created Shared Service Centers (SSCs) in Poland, Local Government Shared Services Centers: Management and Organization is the first book to thoroughly examine the organization, development and effectiveness of the shared service market in the Polish public sector.