100% of the proceeds of this book will be donated to an organization that supports national service. One of the most important things to know about national service is that anyone can participate. Every single person has something to contribute. This book highlights twenty-two individuals who have served in various national service programs. Their stories bring to life what it means to serve. There are stories of challenges, triumphs, community, change, love, and the impact national service has in shaping lives. As these stories are read and shared, I hope they inspire others to tell their stories of national service. Because this is a conversation, that is infinitely worth having in our nation.

100% of the proceeds of this book will be donated to an organization that supports national service. One of the most important things to know about national service is that anyone can participate. Every single person has something to contribute. This book highlights twenty-two individuals who have served in various national service programs. Their stories bring to life what it means to serve. There are stories of challenges, triumphs, community, change, love, and the impact national service has in shaping lives. As these stories are read and shared, I hope they inspire others to tell their stories of national service. Because this is a conversation, that is infinitely worth having in our nation.

"Dive into a comprehensive exploration of motivation, life, work, leadership, the evolving role of educators, and the rapid pace of technological advancement in this thought-provoking collection. Drawing from a diverse array of sources on these pivotal topics, this book offers a mosaic of insights and perspectives that aim to inspire, educate, and empower readers. Whether you seek personal growth, professional development, or a deeper understanding of our modern world, this anthology invites you on a journey of discovery and reflection."

This new core textbook, underpinned by rigorous academic research and industry best-practice, offers a practical approach designed to provide students with the tools and techniques required to design and develop an operations strategy. Authored by two of the most well-respected authorities in the field, the book's clear and accessible content explains how operations strategy can create value for an organisation and positively impact on business performance. Case studies with international relevance and which draw on examples from a wide range of industry sectors help students to link theory and practice, develop analytical and problem-solving skills, and gain an understanding of operations strategy in the real world. This textbook caters primarily for MBA students studying modules in Operations Strategy or Operations Management, and is also suited to postgraduate students studying Operations Strategy on specialist courses such as Operations and Supply Chain Management or Logistics and Operations Management. In addition, this is an important text for final year level undergraduate students studying Operations Strategy or Strategic Operations Management.

Leading customer service expert Jaquie Scammell uncovers the 21 key habits service leaders can adopt to improve effectiveness and strengthen the relationships with the people they serve.Service leaders know how to deliver great results, but they are often so focused on systems and speed that they've forgotten service still is, and always will be, about building long-lasting relationships &– with their teams and their customers.Based on practices that have been used to improve thousands of people's relationships at work and with their customers, these habits will enhance overall team performance and allow leaders to concentrate on achieving incredible results. Think Atomic Habits for customer service professionals.If they adopt these habits, leaders will learn to soften, slow down and be gentle when leading people. As a result, and despite the many distractions of the modern workplace, they will feel more energized, make fewer decisions from a place of fear, become more self-aware, be better listeners and build trust with and offer greater value to those they serve both within and outside of the organization.

Breakout NFL star Deshaun Watson, quarterback for the Houston Texans, shows readers the lessons that have driven him to become a leader and to put others first. Houston Texans quarterback Deshaun Watson is one of the most promising young players in the NFL, but he believes that true success lies in leading his team from a perspective of service. In this inspiring, practical book, Deshaun illustrates how the seven qualities of a servant leader can lead to a more successful life. Deshaun Watson was only eleven when his family qualified for a Habitat for Humanity house, which was furnished by Atlanta Falcons running back Warrick Dunn through Dunn’s charity, Homes for the Holidays. But that early gift left a lasting impression, teaching Deshaun that generosity and service to others are important parts of true success. Now a star in his own right, and the most promising young player in the NFL, Deshaun reveals the lessons that have guided him throughout his life. From Deshaun’s early days in Gainesville, Georgia, where he supported his mother through cancer, to his years at Clemson University—where he graduated in three years while being nominated for the Heisman twice—to his first few seasons in the NFL, Deshaun has distinguished himself as a leader by putting others first. In Pass It On, Deshaun opens up about the seven core values that have guided him on his own journey. Generosity Empathy Self-Sacrifice Service Commitment Strength Values in Action Interweaving stories from his life with practical advice that every reader can apply, Deshaun demonstrates how true strength lies in putting others first.