Literary Nonfiction. Art. Fiction. Poetry. SELECTED TWEETS by Mira Gonzalez and Tao Lin, dating from 2008 to 2014, as well as extras such as illustrations of each other's tweets, short stories, essays, and a long poem. SHEILA HETI: How do you imagine people read Twitter? TAO LIN: On their phones I think mostly. I think I've read the most Twitter while laying in bed or on my back, or just laying in places, like in parks or in airports. Maybe not the most, but a lot. I've dropped my phone on my face many times. I think other people must too, but I rarely hear about this. SHEILA HETI: What do you think about before you tweet? You once told me that you tweet what makes you feel uncomfortable. So which tweets do you reject, which do you accept? MIRA GONZALEZ: I wouldn't necessarily say that I tweet what makes me feel uncomfortable, I think it's more that I feel comfortable tweeting things that I would never feel comfortable saying in a real life conversation, or even in other places on the internet. For reasons that I don't fully understand, Twitter is a place where I don't feel ashamed to say my most shameful thoughts... (From "What Would Twitter Do," Tao Lin and Mira Gonzalez interviewed by Sheila Heti)

Twitter is not just for talking about your breakfast anymore. It’s become an indispensable communications tool for businesses, non-profits, celebrities, and people around the globe. With the second edition of this friendly, full-color guide, you’ll quickly get up to speed not only on standard features, but also on new options and nuanced uses that will help you tweet with confidence. Co-written by two widely recognized Twitter experts, The Twitter Book is packed with all-new real-world examples, solid advice, and clear explanations guaranteed to turn you into a power user. Use Twitter to connect with colleagues, customers, family, and friends Stand out on Twitter Avoid common gaffes and pitfalls Build a critical communications channel with Twitter—and use the best third-party tools to manage it. Want to learn how to use Twitter like a pro? Get the book that readers and critics alike rave about.

Perhaps you once asked yourself, 'What exactly is Hamlet trying to tell me? Why must he mince his words, muse in lyricism and, in short, whack about the shrub?' No doubt such questions would have been swiftly resolved were the Prince of Denmark a registered user on Twitter.com. This, in essence, is Twitterature . Here are over 60 of the greatest works of literature - from Beowulf to Bronte, Kafka to Kerouac, Dostoevsky to Dickens - distilled in the voice of Twitter to their pithiest essence, providing everything you need to master the literature of the civilised world, while relieving you of the task of reading it.

Silver Medal Winner, Social Networking, 2012 Axiom Business Book Awards Silver Medal Winner, Business and Leadership, 2012 Nautilus Book Awards The official word from Twitter on how to harness the power of the platform for any cause. As recent events in Japan, the Middle East, and Haiti have shown, Twitter offers a unique platform to connect individuals and influence change in ways that were unthinkable only a short time ago. In Twitter for Good, Claire Diaz Ortiz, Twitter’s head of corporate social innovation and philanthropy, shares the same strategies she offers to organizations launching cause-based campaigns. Filled with dynamic examples from initiatives around the world, this groundbreaking book offers practical guidelines for harnessing individual activism via Twitter as a force for social change. Reveals why every organization needs a dedicated Twitter strategy and explains how to set one Introduces the five-step model taught at trainings around the world: T.W.E.E.T. (Target, Write, Engage, Explore, Track) Author @claired is the head of corporate social innovation and philanthropy at Twitter, collaborating with organizations like Nike, Pepsi, MTV, the American Red Cross, charity:water, Room to Read, the Gates Foundation, the Skoll Foundation, the Case Foundation, National Wildlife Federation, Kiva, the United Nations, Free the Children, Committee to Protect Journalists, Partners in Health, FEMA, Ushahidi, The Acumen Fund With more than 200 million users worldwide, Twitter has established itself as a dynamic force, one that every business and nonprofit must understand how to use effectively.

The Twitter posts of the activists who brought heady days of revolution to Egypt in early 2011, paint a picture of an uprising in real time. This book brings together a selection of key tweets in a compelling, fastpaced narrative, allowing the story to be told directly by the people who made the revoltution.

What does it feel like to try and create something new? How is it possible to find a space for the demands of writing a novel in a world of instant communication? Working on My Novel is about the act of creation and the gap between the different ways we express ourselves today. Exploring the extremes of making art, from satisfaction and even euphoria to those days or nights when nothing will come, it's the story of what it means to be a creative person, and why we keep on trying.

The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 million tweets from more than thirty different companies. With Twitter being used as a professional service channel by many transport operators, this book features an empirical analysis of British and Irish train companies and airlines that provide updates and travel assistance on the platform, often on a 24/7 basis. From managing crises in the midst of strike action to ensuring passengers feel comfortable on board, Twitter allows transport operators to communicate with their customers in real time. Analysing patterns of language use as well as platform specific features for their communicative functions, Ursula Lutzky enhances our understanding of customers' linguistic expectations on Twitter and of what makes for successful or unsuccessful interaction. Of interest to anyone researching discourse analysis, business communication and social media, this book's findings pave the way for practical applications in customer service.