Taking the findings of behavioral economics from the cocktail party to the boardroom. Experimental economist Kay-Yut Chen leads an economics lab at Hewlett- Packard-the first of its kind at any company. His groundbreaking research into human behavior has turned into tangible results for HP. He has saved the company millions of dollars, simply by explaining why people really do the things they do. MoneyLab offers practical lessons being put to use right now at HP and other leading companies. It explains, for instance, how to: ? Use incentives to influence employees, suppliers, and buyers ? Determine whom to trust, and how much ? Reduce the negative effects of irrational behavior by noticing patterns that don't seem logical ? Take advantage of the human tendency to game the system In the spirit of Predictably Irrational, but with a more practical approach, Chen shows how to translate the findings of behavioral economics into concrete actions to achieve new levels of success.

Overcome money mistakes and shatter a glass ceiling of money limitation to develop informed success strategies for financial empowerment and satisfaction. This book explores our beliefs about money, where they come from, and how to change them, and presents a systematic, evidence-based guide to rewrite your money story for lasting success.

Small talk, big victory—your guide to managing social anxiety and making conversation Leave your anxious feelings at the door in any social situation—and see a world of possibilities open up for you. Stress-Free Small Talk is filled with strategies, advice, conversation-starters, practical activities, and mindfulness-based exercises for people who want to manage their social anxiety and engage in small talk with anyone. Take control of any casual interaction with tips for introducing yourself, universal topics of discussion, active listening, asking questions, talking with someone who disagrees with you, how to politely exit a conversation, and much more. Stress-Free Small Talk includes: Embrace your fears—Learn to understand your nervous feelings, set appropriate expectations, and prepare for social encounters—so you can make small talk comfortably. Real-life scenarios—Get advice for day-to-day social situations, like attending a party full of strangers, going on a blind date, or getting seated next to a chatty passenger on an airplane. Great first impressions—Discover tips and tools for making strong first impressions, including maintaining good posture, making regular and natural eye contact, and beyond. Look who's talking now! If you've been searching for a helpful how-to guide to reducing anxiety and making small talk so that you can navigate social situations with ease, this book has you covered.

The Revolutionary Sales Approach Scientifically Proven to Dramatically Improve Your Sales and Business Success Blending cutting-edge research in social psychology, neuroscience, and behavioral economics, The Science of Selling shows you how to align the way you sell with how our brains naturally form buying decisions, dramatically increasing your ability to earn more sales. Unlike other sales books, which primarily rely on anecdotal evidence and unproven advice, Hoffeld’s evidence-based approach connects the dots between science and situations salespeople and business leaders face every day to help you consistently succeed, including proven ways to: - Engage buyers’ emotions to increase their receptiveness to you and your ideas - Ask questions that line up with how the brain discloses information - Lock in the incremental commitments that lead to a sale - Create positive influence and reduce the sway of competitors - Discover the underlying causes of objections and neutralize them - Guide buyers through the necessary mental steps to make purchasing decisions Packed with advice and anecdotes, The Science of Selling is an essential resource for anyone looking to succeed in today's cutthroat selling environment, advance their business goals, or boost their ability to influence others. **Named one of The 20 Most Highly-Rated Sales Books of All Time by HubSpot

In the increasingly competitive corporate sector, organizational leaders must examine their current practices to ensure business success. This can be accomplished by implementing effective educational initiatives and upholding proper ethical behavior. Business Education and Ethics: Concepts, Methodologies, Tools, and Applications is a comprehensive source of academic knowledge that contains coverage on the latest learning and educational strategies for corporate environments, as well as the role of ethics and integrity in day-to-day business endeavors. Including a broad range of perspectives on topics such as globalization, organizational justice, and cyber ethics, this multi-volume book is ideally designed for managers, practitioners, students, professionals, and researchers actively involved in the corporate sector.

With the rise of the Internet, many pundits predicted that middlemen would disappear. But that hasn't happened. Far from killing the middleman, the Internet has generated a thriving new breed. In The Middleman Economy , Silicon Valley-based reporter Marina Krakovsky elucidates the six essential roles that middlemen play.