"This book examines related research in decision, management, and other behavioral sciences in order to exchange and collaborate on information among business, industry, and government, providing innovative theories and practices in operations research"--Provided by publisher.

Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. Readers will derive an understanding of education needs and program offerings in SSME.

Over 50-years of management science distilled for everyday practice. The essential information you need to become an evidence-based manager from hiring to retention. Information is presented within 10 general lessons of management, a new case-study featuring two evidence-based managers in action, and thought-provoking questions at the end of each chapter. NEW to this edition: NEW Material on the importance of emotional intelligence NEW Chapter 5: on ways to engage your employees in their work NEW Chapter 6: on ways to ensure your career success NEW Chapter 7: on how to create a psychologically healthy workplace NEW Chapter 9: on the pitfalls to avoid when making decisions NEW Chapter 10: two leading-edge ways to coach and appraise the people on your team NEW End of chapter questions to reinforce learning

Leadership and management are general skills that apply in most walks of life, but in the scientific domain they require some special characteristics. Science thrives on challenge, whether it is the technical challenge of trying to do something which has not been done before or challenging a widely held but poorly supported hypothesis. Scientists are trained to challenge, and for the manager of science this can itself be a challenge. In the past, when science was on a much smaller scale and less subject to public scrutiny, a less formal 'back-of-the-envelope' management style was acceptable, but those days are long-gone. Science costs much more and is rightly more accountable. Excellent scientists, however, do not necessarily make good managers and may not make good leaders. Nevertheless, like all skills, leadership and management can be enhanced and developed and even instinctively good managers can improve. While the science of management and leadership is well developed, the management and leadership of science is less so. This book aims to introduce the working research scientist to the art and techniques of management and the skills necessary to be a good and effective manager and leader of science and scientists. This includes understanding the organization and functioning of scientific research establishments (universities, laboratories, research councils, etc.) and how to deal with the associated committee work, recruiting, and team building; how to deal with difficulties managing projects and handling risks. The approach is pragmatic not dogmatic. Leadership and management are people skills, and each person is different and needs to be treated differently. The focus is on the principle and practice. While the subject is serious, the approach is conversational, with anecdotes and practical examples.

The Operational Research / Management Science profession is growing in strength worldwide. Management Science in Practice contains four similarly sized parts. Part 1 defines the field of Management Science, lays the foundations and gives an overview of the history. Part 2 describes the analysis toolbox used by the MS professional and contains topics such as Multi-Methodology, problem structuring techniques and analysis techniques. Part 3 looks at the key practical skills that OR graduates lack. Part 4 gives a brief overview of the current state of the OR profession. It outlines the current knowledge about the reflective practitioner to give guidance to the OR practitioner. It also looks at the ethics in an OR context and the future for the profession. Terry Williams is well known in the OR field and is currently a joint Editor of the Journal of the Operational Research Society. He is a fellow of the Institute of Mathematics and its Applications (IMA), fellow of the OR Society, a chartered Mathematician and a certified Project Management Professional.

This text combines the market leading writing and presentation skills of Bill Stevenson with integrated, thorough, Excel modeling from Ceyhun Ozgur. Professor Ozgur teaches Management Science, Operations, and Statistics using Excel, at the undergrad and MBA levels at Valparaiso University --and Ozgur developed and tested all examples, problems and cases with his students. The authors have written this text for students who have no significant mathematics training and only the most elementary experience with Excel.