Karl’s knowledge makes his voice in this territory unique and hugely readable.” Dave Lewis, President, Personal Care, Unilever Why are the most important conversations the most difficult to handle? You know you have to have them, but still you put them off. And you want them to go well but you don’t know how to make sure they do. How do you prepare? What words should you use? How do you make your point without getting too nervous, tongue-tied or upset? And how are you going to solve the problem that needs addressing without upsetting someone? Say It and Solve it will coach you in the ten expert skills that peace negotiators, mediators and therapists use to take on even the most challenging situations and make every conversation count. You’ll discover: · Fascinating insights into how conversations really work: when to listen, when to talk and when to shut up! · How to avoid the most common mistakes that everyone makes. · The ten most powerful skills you need to tackle any conversation in any situation. · Expert guidance on handling tricky conversations in real-world, workplace situations. Stop putting off those tricky conversations and start talking (and listening) your way to solutions and success.

Apply the strategies and tools of smart problem solving—and succeed in work and life! What do Albert Einstein, Elon Musk, Sherlock Holmes and Mahatma Gandhiʼs six-year-old granddaughter have in common? They are all masters of the art of smart problem solving—a highly sought-after skill that you can learn too! - Gain insights into the surprising findings of the science of problem solving - Develop a problem-solving mindset - Use a powerful 5-step approach to solve even the toughest problems - Be inspired by stories of highly successful problem solvers - Learn from expert problem solvers like scientists, doctors, designers, coaches and highly paid management consultants - Apply practical problem-solving and decision-making tools right away Use this book to build your problem-solving muscle and enhance your ability to change things for the better! “I found Solve It! to be a practically useful, thought provoking and uplift ing read which will be invaluable to experienced problem solvers and beginners alike. I love the way it combines techniques for getting the mind ‘match fit’ for tackling problems alongside practical and logical tools for solving perennial problems we all face once and for all! ” ~Jonathan Borrett, Head of Profession for Problem Solving, Devon and Cornwall Police, Exeter, UK “While many experts often focus on just the problem-solving process, Dr. Sternad's important book does a great job of emphasizing the critical mindset needed to successfully engage in this process.” ~Edward C. Chang, Ph.D., Professor of Psychology and Social Work, University of Michigan “A great piece of work, which was much needed for spreading one of the most important skills in management!” ~Roberto Quaglia, Ph.D., former consultant at McKinsey & Company and Professor of Strategy and Management at ESCP Business School, Paris “Solve It! is a highly accessible guide to problem solving—whether at work or in life—that seamlessly integrates scientifically‐rooted principles with practical guidelines and real‐world vignettes making this well‐rounded book accessible to and relevant for a variety of audiences, ranging from student to professional. ~Jessica Mesmer‐Magnus, Ph.D., SHRM‐SCP, Professor & Chair, Department of Management, Cameron School of Business, University of North Carolina Wilmington

A high-class puzzle book from the bestselling author of Alex's Adventures in Numberland; organised from easy-peasy to ninja level - with stories of puzzle mysteries, histories and scandals along the way this book will make your hippocampus happy.

Grab your detective hat and flashlight because there are loads of mysteries to be solved in The Case of the Ghostly Note & Other Solve-It-Yourself Whodunits! Can you solve these whodunits faster than the Mystery Brothers? Thirteen-year-old Logan and his shy little brother, Thad, always seem to figure out who stole the bake sale money or broke into the middle school. The Case of the Ghostly Note & Other Solve-It-Yourself Whodunits features fifteen original mystery stories. You'll get to find clues and take notes as you read along, and see if you can guess "whodunit" before the brothers do. Reason it out and then check the answers at the back of the book (which are in the form of the continued story). Follow along as the two brothers investigate foul play, stolen goods, lying, and even a case or two from their police officer uncle, and see if you're as super at sleuthing as these guys are.

This approach to teaching basic math facts, grounded in years of research, will transform students' learning of basic facts and help them become more confident, adept, and successful at math. Mastering the basic facts for addition, subtraction, multiplication, and division is an essential goal for all students. Most educators also agree that success at higher levels of math hinges on this fundamental skill. But what's the best way to get there? Are flash cards, drills, and timed tests the answer? If so, then why do students go into the upper elementary grades (and beyond) still counting on their fingers or experiencing math anxiety? What does research say about teaching basic math facts so they will stick? In Math Fact Fluency, experts Jennifer Bay-Williams and Gina Kling provide the answers to these questions—and so much more. This book offers everything a teacher needs to teach, assess, and communicate with parents about basic math fact instruction, including The five fundamentals of fact fluency, which provide a research-based framework for effective instruction in the basic facts. Strategies students can use to find facts that are not yet committed to memory. More than 40 easy-to-make, easy-to-use games that provide engaging fact practice. More than 20 assessment tools that provide useful data on fact fluency and mastery. Suggestions and strategies for collaborating with families to help their children master the basic math facts. Math Fact Fluency is an indispensable guide for any educator who needs to teach basic math facts.