With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you’ll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field. Manager’s Alert boxes detail measures to help you avoid complications and prevent potential emergencies. From the Expert’s Notebook boxes help you build daily decision-making skills with helpful tips, suggestions, and insights drawn from real-world practice. Exercises at the end of each chapter reinforce concepts and help you assess your understanding. Detailed appendices provide fast, easy access to commonly used abbreviations and symbols, Medicare information, helpful websites, and answers to the end-o-f-chapter exercises, as well as a sample procedure and policy manual to guide you in developing your own practices. Written Communication chapter helps you ensure proper communication and documentation in the health care facility. Updated content in the Medical Record chapter familiarizes you with the latest information on the electronic medical record. The updated Billing, Coding, and Collections chapter keeps you up to date with the latest coding and insurance forms (CMS 1500). Coverage of current legal and ethical issues and emerging technology in the medical office keep you apprised of recent developments.

From personnel management to financial administration, this one-of-a-kind resource offers proven techniques and ready-to-implement strategies for running the medical office. Practical discussions focus on interpersonal and legal aspects of patient care, as well as on sound business practices. Samples of consent forms, letters, and procedural policies offer concrete examples to follow. Manager's Alert boxes point out potential pitfalls and give specific, real-world advice on how to avoid them. Helpful tips From the Expert's Notebook describe the best way to handle a variety of office problems. Based on the author's more than 30 years of experience in managing and consulting with medical offices, Saunders Textbook of Medical Office Management, 2nd Edition helps you fulfill all of your responsibilities with excellence! Book jacket.

Never HIGHLIGHT a Book Again! Virtually all of the testable terms, concepts, persons, places, and events from the textbook are included. Cram101 Just the FACTS101 studyguides give all of the outlines, highlights, notes, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanys: 9781416056683 .

This remarkably practical resource gives you one-stop access to all of the medical office management techniques you need. You'll find detailed guidance on technical skills like management of appointments and schedules, health insurance billing, and use of office automation systems...as well as advice on personnel management, effective communication, ethical and legal issues, patient confidentiality, and many other issues that are essential to your success. And, you will like how easy this Manual is to use! Samples of consent forms, letters, and procedural policies offer concrete examples for you to follow. "Manager Alerts" point out potential pitfalls and tell you how to avoid them. Helpful "From the Author's Notebook" tips describe the best ways to handle a variety of office problems.

Evolve eBook The Evolve eBook gives you electronic access to all the textbook content. Using Evolve eBooks, you will be able to search your entire Elsevier eBooks library, highlight key passages, take notes, that you can share with your friends, and create folders to organize study materials. An online version gives you convenient access at no extra charge. Save valuable time with this easy-to-use, completely customizable study tool! Book Description With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you'll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field.

This all-in-one textbook/workbook features practical information on medical office administrative procedures, skills, and equipment. It clearly details the important role played by medical office employees, showing the importance of being a multi-skilled front office professional. Problem-solving and team-building exercises are integrated into each chapter, enabling students to check their progress on application of topics as they progress through the material. The FREE CD-ROM included with the text simulates real-world scenarios in a contemporary office setting. Applicable CD-ROM exercises also appear in the chapter-ending review sections. The unique worktext format provides all text and exercises students need to master key administrative medical front office theory and skills. An outline of the AAMA (CMA) and AMT (RMA) defined entry-level competencies are specifically covered in each chapter, so students know where to focus their attention as they read and study. Practical activities and exercises in a variety of formats appear at the end of each chapter, helping students understand and apply material as well as develop critical thinking skills. Procedure boxes in applicable chapters offer step-by-step instructions on how to perform specific administrative tasks. A complete list of procedures is featured in the front of the text. Checkpoints throughout the text offer short, critical thinking review questions of previously learned material. Answers to the questions appear in the back of the book in an appendix. Competency checklists in an appendix spell out the individual steps required to complete a full range of administrative procedures so the instructor or student can evaluate performance. Boxes entitled You are the Medical Administrative Assistant feature critical thinking questions associated with a case scenario.

With updated review questions and practice tests, Saunders Medical Assisting Exam Review, 4th Edition helps you prepare for and pass the CMA, RMA, CMAS, CCMA, and CMAA certification exams. An outline format makes it easy to review core concepts and competencies; realistic practice tests simulate the exam experience and help you build test-taking confidence. This edition adds coverage of three certifications — CMAS, CCMA, and CMAA. Written by medical assisting educator Deborah Holmes, this review includes an Evolve companion website with over 1,500 practice questions, additional practice exams for each of the certifications, flashcards, and crossword puzzles. Comprehensive content includes increased coverage of study skills and test-taking, EHR, ICD-10, and diseases and disorders. Convenient outline format provides at-a-glance review and streamlines the subject areas typically found on the certification exams. An Evolve companion website provides practice taking exams electronically, chapter review questions, crossword puzzles, and flashcards. A Professionalism and Career Development chapter emphasizes the importance of presenting yourself in a professional manner. UPDATED content covers the top 50 drugs most commonly encountered in practice, the latest standards from CAAHEP, ABHES and the NHA, and topics such as emergency preparedness and the electronic medical record. UPDATED laboratory tests and normal values reflect current practice. NEW! 3 more certifications are covered in this edition and include practice examinations on the Evolve companion website — CMAS (AMT), CCMA (NHA), and CMAA (NHA). NEW! Correlation grids to certification test outlines and competencies align with current test outlines from certifying organizations. NEW! 10 review questions per chapter are available on Evolve for additional practice. NEW! Rationales are included on all practice exams to reinforce understanding. NEW! Additional illustrations reinforce concepts and show equipment and supplies.