The new edition of this best seller explains how SAP Solution Manager supports application management professionals (project managers and project teams, quality managers, and administrators) during the entire life cycle of SAP solutions. The book begins with a detailed overview of the innovative support concept, ”SAP Enterprise Support,” and provides readers with comprehensive coverage of all functional areas of SAP Solution Manager. Readers benefit from expert insights into the newest topics such as work centres and the Run SAP methodology. Then, explore how to use SAP Solution Manager for requirements analysis, design, set-up and configuration, deployment, operations, and optimising your solution. Throughout the book you’ll find in-depth usage examples with corresponding screenshots that highlight all key functions, including monitoring, service desk, change request management, root cause analysis, reporting, and the new quality management concept. In addition, you’ll gain practical knowledge that you can leverage immediately from an entirely new chapter on the SAP ecosystem, complemented by insightful customer reviews.

With its new support offering, SAP promises reliable operations of complex system landscapes, longterm investment protection, and a constant ability to innovate. But what exactly does this mean? What is the benefit of SAP Enterprise Support in daily SAP operations, and how does SAP support you in bringing your business processes to the next level? You ll find the answers to these questions in this book. SAP Solution Manager as Consolidated Data Source Discover how SAP Solution Manager supports you in building a single source of truth for your IT operations. Customer COE and Quality Management Learn how SAP helps you with establishing a central Customer Center of Expertise and internal quality management for business and IT processes, including Continuous Quality Checks by SAP. Be Ready for Innovation Get to know what SAP s support in integration testing and technical integration validation can do for you. Plus, explore how SAP enhancement packages and the switch framework enable the smooth implementation of new functionality during live operations.Maintenance, Upgrades and 3rd-Party Software Understand how SAP supports partner solutions, and get detailed information on the new maintenance strategy and all related tools and services. New, Extended Edition New topics in this edition include the TCO measurement platform based on SAP Solution Manager and explanations of the usage rights under SAP Enterprise Support and under SAP Standard Support.

This practical guide provides you with comprehensive information on how to develop a concept for central system monitoring and then implement it using SAP Solution Manager. Based on detailed, step-by-step instructions, you’ll learn about the configuration of this solution, how to setup the monitoring functionality, and how best to utilize the Alert Monitor and central auto-reaction methods. A chapter on performance reporting using SAP NetWeaver BW serves to round out this exceptional book. Central Monitoring Concepts: Learn about the selection of key performance indicators and specification of threshold values. Infrastructure Configuration: Get detailed information on the components and configuration of SAP Solution Manager, satellite system add-ins, users, RFC connections, agents, and solution landscapes. Setting Up System Monitoring: Learn detailed best practices for how to set up monitoring, and how to use the Alert Monitor, monitor Java environments and the central auto-reaction methods. IT Performance Reporting Discover how to monitor your organization's adherence to service level agreements using SAP NetWeaver BW and SAP Solution Manager. New Edition, Updated, and Extended The second edition of this book is updated for SAP Solution Manager, Enterprise Edition, and extended with chapters on IT Reporting Suite and Java components, and more.

Are you moving to SAP S/4HANA? Learn how SAP Solution Manager 7.2 can smooth your path Readiness checks? Check. Custom code management? Check. Automated testing? Check. Explore deployment best practices and the fully supported SAP Activate, along with other essential SolMan functionality. Whether you're deploying SAP S/4HANA with SAP SuccessFactors, SAP Ariba, or as a standalone system, SolMan 7.2 will give you the tools you need Custom Code and Data Volume Management Explore how to identify and manage custom code and get the skills to handle large volumes of data during a transition to SAP S/4HANA. SAP Activate and SAP Best Practices See how an SAP S/4HANA implementation works using the SolMan-supported SAP Activate methodology and discover how SAP Best Practices ensure an efficient and seamless migration. Readiness Checks and Testing Understand how SolMan cuts problems off at the source using readiness checks before a migration and testing tools after it's completed. Highlights: SAP Solution Manager 7.2 SAP S/4HANA Custom code management Data volume management SAP Activate Solution documentation Change control management Testing Business processes analysis SAP Best Practices

With this hands-on guide to SAP Solution Manager (SolMan) 7.2, you'll find everything you need to maintain your SAP landscape First get a handle on basic concepts, see how to upgrade to 7.2, and configure your solution. Then dive into key functionality: monitoring, business process documentation, change control management, IT service management, testing, and more. Round out your skills with information on security and real-world case studies Highlights: -Upgrading to 7.2 -Configuration -Monitoring tools -Business process documentation -Quality Gate Management -Change Request Management (ChaRM) -Requirements management -IT Service Management (ITSM) -IT project and portfolio management -Testing -Business Process Operations -Security

Skip the hypothetical discussions of what SAP Solution Manager doesget real-life, technical knowledge that will help you monitor your systems and analyze your business processes today! With release 7.1, say goodbye to CCMS and welcome an array of new options and possibilities to monitor issues across the system landscape.