Roadcraft is the official Police Driver's Handbook, approved by the Association of Chief Police Officers, and is used by the police service to train police drivers, but it is useful for any driver wishing to improve their skills and safety to a more advanced level. Roadcraft aims to help people become better drivers by increasing awareness of all factors that affect driving, such as the capability of the driver, characteristics of the vehicle, and road and traffic conditions. This new edition has been prepared in close consultation with a working group of senior police driving instructors and other police and civilian advance driver training experts. It has been updated to reflect recent changes in the legislative framework surrounding driving and emergency response driving and new methodologies in teaching safe driving. It now also incorporates information on automotive engineering advances such as ABS and SatNav devices and their effect on driving. A new chapter has been added to teach drivers the physical and psychological aspects of driving and how to develop mental skills to become a better driver.

Produced by the National Police Driving Schools' Conference Motorcycle Roadcraft Working Party in conjunction with the Police Foundation and the National Extension College. Superseded by 2013 ed (ISBN 9780117081888)

Cyclecraft provides a guide to safe cycling both for adults and children. It contains practical advice on how to ride a bike confidently and safely in modern traffic conditions; The following areas are covered, including: how to get started; choosing a bike; basic skills; sharing the road with other traffic; advanced techniques for cycling safety on busier roads and faster traffic; advice on carrying children and goods and riding with others.

A Comprehensive Motoring Manual For All Motorists, Incorporating: Defensive Driving. Handling Emergencies. Skid Control. Anti Hijack Measures. General Motoring Safety. Driving For Economy. Also Contains A Chapter On Tutoring Learners.

Online access ONLY - Single user licence price �25.00 (inc.VAT). Multi-user licences available

Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace analyzes online consumer management, a practice in which customers monitor, report on, and—sometimes unwittingly—discipline workers through writing and posting online reviews. Based on case studies of the websites Yelp and Rate My Professors (RMP), Joshua Sperber analyzes how online reviewing, a popular contemporary hobby, tells us much about the collapse of the barriers separating work and leisure as well as our need for collective purpose and community wherever we can find it. This book explores the economic implications of online reviews, as reviews provide both valuable free content for websites and surveillance of, respectively, restaurant servers and college instructors.