Offers information from selected transit agencies about the operational practices used to provide Americans with Disabilities Act (ADA) paratransit services and identifies factors perceived by transit personnel to have influenced the selection of service delivery methodology. It focuses on the state of the practice in paratransit contracting and service delivery methods to comply with ADA paratransit provisions.

Continuous dynamic optimization (CDO), as applied to Americans with Disabilities Act (ADA) paratransit services, is an automated process by which a scheduling and dispatching technology continuously or frequently considers additional trips just booked, changes to booked trips, cancellations, and day-of-service events to solve problems or to take advantage of opportunities. In view of those changes, the CDO process then re-optimizes the assignment of trips to achieve the transit agency’s desired balance of service/cost efficiency and service quality. The TRB Transit Cooperative Research Program's TCRP Synthesis 168: Continuous Dynamic Optimization: Impacts on ADA Paratransit Services documents the current use of CDO for ADA paratransit where optimization results in improving the efficiency of the route schedule and the overall productivity of the on-demand service without affecting the customer’s confirmed pickup time window.

"TRB's Transit Cooperative Research Program (TCRP) Synthesis 76: Integration of Paratransit and Fixed-Route Transit Services explores the experiences of transit agencies that have attempted to depart from the traditional binary model of separate fixed-route and paratransit services by seeking a variety of ways to integrate their services. Options examined in the report include the provision of paratransit feeder services, community bus or circulators, connectors, fixed-route fare incentives, and route deviation"--Publisher's description

TRB's Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services. Appendixes to TCRP Report 142 were published electronically as TCRP Web-Only Document 50: Survey Instrument, Productivity Charts, and Interview Protocol for Case Studies for TCRP Report 142.