This book examines comparatively the US and the UK governments' management of Y2K and considers the extent to which such management can be understood as responses to market pressures, public opinion and organized interests. It concludes by providing valuable lessons to those concerned about managing risk and critical infrastructure today.

The 2004 Indian Ocean tsunami, Hurricanes Katrina and Rita, and earthquakes in Pakistan, India, and Japan have demonstrated the need for the ongoing examination of organizational learning processes of responders to natural disasters. This book explores the interactions of theories of risk with natural disasters, health crises, and crises in the areas of science and technology. The author argues that many of the responses to the crises and disasters that are encountered are the product of systems that have been created through direct policy choices and choices undertaken in daily life. Using organizational frameworks developed exclusively by the author, this book provides a series of best practices and lessons related to each of the emergency and crisis situations covered. These lessons will assist students and practitioners, engaged in learning about and reacting to crises, to better respond to them. Highlights include: --An examination of the history of natural disasters, health crises, and crises in the fields of technology and science. --An integration of the theories related to disasters and crisis that provides an overview of how the incidents relate to a broader theoretical context exploring disasters. --Several cases studies related to disasters and crises.

Modern societies are widely considered to harbour an increased propensity for breakdowns of their critical infrastructure (CI) systems. While such breakdowns have proven rather rare, Hurricane Katrina has demonstrated the catastrophic consequences of such breakdowns. This article explores how public authorities can effectively prepare to cope with these rare events. Drawing from the literature on crisis and disaster management, we examine the strengths and weaknesses of traditional approaches to crisis preparation and crisis response. We argue that the established ways of organising for critical decision-making will not suffice in the case of a catastrophic breakdown. In the immediate aftermath of such a breakdown, an effective response will depend on the adaptive behaviour of citizens, front-line workers and middle managers. In this article, we formulate a set of strategies that enhance societal resilience and identify the strong barriers to their implementation.

When crises occur, citizens, media and policymakers alike expect government to respond and to take a leading role in recovery. Given the scale and scope of crises, whether natural (such as hurricanes, floods, and earthquakes), manmade (such as conflict and economic downturns), or often a combination of the two, governments are often seen as being in the best position to identify the problems, understand the circumstances, and direct action. They are also likely to be the entities that have adequate resources to devote to such large-scale efforts. Yet, governments are not spared from the effects of crises. They are composed of individuals who are impacted by disasters and face many of the same challenges in identifying needs, prioritizing action, and adjusting to changing circumstances. It is by no surprise that governments are also often scrutinized during and after crises. How, then, do we understand the capability of and proper role for governments to respond to crisis and to drive recovery? This edited volume—comprised of chapters by accomplished scholars and seasoned practitioners in disaster and crises studies and management, spanning multiple disciplines including sociology, economics, and public administration—examines the roles, expectations, and capabilities of government responses to crises. It gives an overview of the literature, provides lessons learned from both research and experience on the ground during crises, and puts forth a framework for understanding crisis management and subsequent policy implications. It will be of use to any scholars, students, practitioners or policymakers interested in learning from and better preparing for crises and responding when they do occur.

Public organizations are increasingly expected to cope with crisis under the same resource constraints and mandates that make up their normal routines, reinforced only through collaboration. Collaborative Crisis Management introduces readers to how collaboration shapes societies’ capacity to plan for, respond to, and recover from extreme and unscheduled events. Placing emphasis on five conceptual dimensions, this book teaches students how this panacea works out on the ground and in the boardrooms, and how insights on collaborative practices can shed light on the outcomes of complex inter-organizational challenges across cases derived from different problem areas, administrative cultures, and national systems. Written in a concise, accessible style by experienced teachers and scholars, it places modes of collaboration under an analytical microscope by assessing not only the collaborative tools available to actors but also how they are used, to what effect, and with which adaptive capacity. Ten empirical chapters span different international cases and contexts discussing: Natural and "man-made" hazards: earthquakes, hurricanes, wildfires, terrorism, migration flows, and violent protests Different examples of collaborative institutions, such as regional economic communities in Africa, and multi-level arrangements in Canada, the Netherlands, Turkey, and Switzerland Application of a multimethod approach, including single case studies, comparative case studies, process-tracing, and "large-n" designs. Collaborative Crisis Management is essential reading for those involved in researching and teaching crisis management.